10 Best Medical Alerts of 2017

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Medical alerts are devices that allow users to contact emergency services in the event of a fall or other emergency. When activated, the alert immediately notifies a 24/7 monitoring company which dispatches emergency responders if necessary. Though usually associated with the elderly, they can be extremely useful to anyone with serious medical concerns, no matter their age.

Medical alerts, also known as Personal Emergency Response Systems (PERS), are especially useful for people who are at risk of falling, having a stroke, or a heart attack. Advances in technology, such as mobile GPS tracking, have not only helped independent seniors live active lives, but also allowed parents to track their children, and given people with disabilities or who are suffering from diseases, the peace of mind that comes with knowing that help is only the push of a button away.

When selecting a medical alert system, be aware that each company and product offers different benefits. For instance, a large home would benefit from an alert with a cellular connection, as opposed to a landline with less range. Depending on the user’s individual needs, specific features could be needed, such as voice activation. In the event of an emergency, it’s important to ensure that the company not only offers 24/7 monitoring, but redundant response centers, in case one is not reachable.

Before finally deciding on a medical alert plan, be sure to look at the fine print. Do batteries need to be replaced frequently? Will the company regularly test the equipment? Is the user responsible for damage incurred by everyday use? If these questions are asked and addressed up front, then there won’t be surprises down the line.

Top 10 Companies

#1
Bay Alarm Medical
Our Partner
9.9 / 10
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Gift!
  • $25.95/ Month (billed 2x a year). No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
#2
Medical Guardian
Our Partner
9.3 / 10
  • A+ Rating with the BBB
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • No long-term Contracts
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment
#3
ADT
Our Partner
8.7 / 10
  • Special pricing for AARP and USAA members
  • 24/7 monitoring - GPS location services - fall detection
  • Trusted by over 6,000,000
  • Unlimited range with 3G cellular option
  • Website doesn't show prices, just call for a quote!
#4
Connect America
Our Partner
8.7 / 10
  • FREE - Shipping of Equipment + Lockbox + 1 Month of Service
  • 24/7 Response & Support Monitoring
  • Goes anywhere in the US
  • A+ BBB Rating
  • Popular for active seniors
  • No Long-Term Contracts or Commitments
  • Easy-to-use and lightweight devices
  • Fall Detection Available on Every System
  • Free Equipment With No Set-Up, Activation, or Cancellation Fees
#5
LifeStation
Our Partner
8.7 / 10
  • UL Listed and CSAA Five Diamond Certified monitoring center
  • Monitoring center located in the US (no outsourcing)
  • In business since 1977
  • Ability to dispatch emergency and non-emergency responders
  • Free, quick and easy installation (plug and play)
  • No landline required
  • A+ Rating with BBB
  • Popular among mobile seniors
#6
Mobile Help
Our Partner
8.7 / 10
  • From $29.95/mo with no equipment fees
  • 30 Day Risk Free Trial
  • Industry-leading hardware
  • No Contract & Lifetime Warranty
  • Offers Automatic Fall Detection Button
#7
GreatCall
Our Partner
8.7 / 10
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
#8
Medical Care Alert
Our Partner
8.7 / 10
  • No equipment purchases
  • No long term contract, cancel anytime
  • Lifetime price guarantee
  • 24/7 monitoring services
  • 30 day free trial
  • Fall detection, GPS and 2 way cellular voice communication
#9
LifeFone
Our Partner
8.6 / 10
  • Prices starting at $24.95 per month
  • 480 ft. range standard, extendable to 1,500ft
  • A+ Rating with the BBB
  • Lifetime price & equipment guarantee. Spouses Free
  • Full product suite, including caregiver tools
  • 30-day money back guarantee
  • Waterproof pendants or wristbands
  • No time commitment
  • No activation and no equipment fees
#10
Alert 1
Our Partner
7.8 / 10
  • $39.95-$69.95 per month (based on plan length)
  • No long-term contracts, cancel anytime
  • Home, fall detection, and GPS mobile systems available
  • Free unlimited talk time and button pushes
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • 2- way voice communication in water resistant pendants
  • BBB Accreditation
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Best Medical Alerts: Summed Up

RankCompany NameStrengths
1Bay Alarm MedicalBest Overall
2Medical GuardianEquipment & Features
3ADTMonitoring Services
4Connect AmericaMonitoring Services

How We Compare Medical Alerts

Select 2 medical alerts companies to compare
vs
Equipment & Features - 20%
Coverage - 10%
Maintenance & Repairs - 12%
Monitoring Services - 25%
Service Agreements - 18%
Cost - 5%
Reviews - 10%

Customer Questions & Answers

How do Medical Alert Systems work?

Medical Alert Systems come with a base unit and an emergency help button that is worn on one’s person. When the help button activated it sends a signal to the base unit that then passes the alert onto the monitoring call-center. A company representative will then reach out to the system’s user and determine the severity of the situation and follow up accordingly.

Who does the Medical Alert Company call if the button is pushed?

In the case of an emergency, medical responders will be dispatched immediately and the emergency contacts will be notified. In non-emergency situations, where a family member, friend or neighbor could assist instead, the representative will follow the care plan and reach out to the people on the contact list.

What happens if I accidentally push the button?

Just let the representative who responds that everything is ok and it was an accident. There are no penalties for false alarms. Medical alert companies understand the importance of being available at all times, no matter if it was an accident or not.

How much does it cost to get a Medical Alert System?

The cost of your system changes depending on a number of different factors like the equipment you select and the type of coverage you are looking for. Basic medical alerts are about $20-30 a month and include equipment and monitoring. If you pre-pay in advance for the quarter or year, you may be able to get a better monthly rate.

Can I get a Medical Alert System for my parents, but have it charged to me?

Yes, most medical alerts are purchased by adult children for their elderly parents, so companies are familiar with this situation. When you sign up with the company know that this is your situation and they will be able to make those arrangements for you.

Can you get a medical alert system if you don't have a landline?

Yes. At one point in time, a landline connection was the only way a medial alert base unit could communicate with the monitoring center. Now, there is also the option for a cellular connection, which sends signals thought a cellular link, like a cell phone. Medical alert companies partner with high profile mobile phone service providers, like T-mobile or AT&T, and use their networks to connect cellular base units to the monitoring center. Don’t worry, just because your system operates off of T-Mobile’s network, doesn’t mean you’ll have to pay a bill for their services as well, it is included in your medical alert payments. As a result, cellular systems are typically slightly more expensive, but at the same time, you don’t have to pay for a landline if you don’t have one already.

Is installing a medical alert system in my home difficult?

Not at all. Basic installation takes about 5 minutes. If you have trouble understanding the directions, just call the company and ask them to help walk you through the process. If you need help with the installation, we suggest asking a helpful neighbor, friend or family member, but you could also hire a handyman to install it for you if all else fails.

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Editor's Choice
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