Compare LifeFone vs. Medical Guardian Medical Alerts

What’s the difference between LifeFone Medical Alert and Medical Guardian Medical Alerts? See how our editors compare the two companies below.
Last Updated: June 22, 2018
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LifeFone Medical Alert
8.0 / 10 - Very good
#10 in Medical Alerts
Medical Guardian
9.6 / 10 - Excellent
#1 in Medical Alerts
vs

Key Facts

  • Prices starting at $24.95 per month
  • 1,300 foot range
  • A+ Rating with the BBB
  • Lifetime price & equipment guarantee. Spouses Free
  • Full product suite, including caregiver tools
  • 30-day money back guarantee
  • Waterproof pendants or wristbands
  • No time commitment
  • No activation and no equipment fees
  • Most Popular Choice - A+ Rating with the BBB
  • 2 FREE Months of Service - Limited Time Offer
  • 30 Day Money Back Guarantee
  • 1,300 ft. button range & 72 hour Backup Battery 
  • Mobile (with GPS) & Fall Detection systems available
  • UL and CSAA Five Diamond Certified Monitoring Centers
  • FREE Equipment, Activation, and Shipping!
  • Price Lock Guarantee & Lifetime Warranty on Equipment

OVERALL RATINGS

 LifeFoneMedical Guardian
Equipment8/1010/10
Monitoring8/1010/10
Contract & Price8/109/10
Reputation8/1010/10

Equipment Comparison

 LifeFoneMedical Guardian
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
1,300 ft.
1,300 ft.
Base Station Backup Battery
32 hours
32 hours
Mobile/GPS Battery Life
36 hours
24 hours

Key Features

 LifeFoneMedical Guardian
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 LifeFoneMedical Guardian
Cellular Provider Options
AT&T
AT&T
Equipment Warranty
Each LifeFone unit is backed with a 100% Lifetime Warranty which replaces the equipment without additional cost
Lifetime Warranty

Monitoring Differences

 LifeFoneMedical Guardian
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Owned
Services
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
24/7 Monitoring
Emergency Dispatch
Non-Emergency Dispatch
Multilingual Staff

Contract & Price Comparison

Starting Prices

 LifeFoneMedical Guardian
Landline
$24.95
$29.95
Cellular
$30.95
$34.95
Mobile/GPS
$42.95
$39.95
Free Monitoring for Additional Person

Contract & Fees

 LifeFoneMedical Guardian
Contract Required?
No
No
Activation/ Installation Fee
None
None
Equipment Fees
None
None
Free Trial Period
30 Day Free Trial
Cancellation Policy
LifeFone will stop billing and will pro-rate a refund based on the amount a customer has pre-paid once they have returned the equipment .

Reputation & Professional Certifications

Professional Certifications

LifeFone
vs
Medical Guardian
  • Underwriter's Laboratory (UL)
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Factory Mutual (FM)
  • Department of Defense

Additional Ratings

 LifeFoneMedical Guardian
TrustPilot Rating
9.1 out of 10
8.2 out of 10
BBB Rating
A+
A+
Date Collected
2017-08-17
2017-08-17

Disclaimers

Disclaimers


Contact & Additional Information

 LifeFoneMedical Guardian
Homepage URL
Headquarters Address
16 Yellowstone Avenue, White Plains, NY, 10607
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Mailing Address
16 Yellowstone Avenue, White Plains, NY, 10607
1818 Market Street Suite 1200, Philadelphia, PA, 19103
Year Founded
1976
2005

Final Verdict

Medical Guardian Medical Alerts has a higher overall rating than LifeFone Medical Alert. Medical Guardian scores better than LifeFone across: Equipment, Coverage, Monitoring, Contract & Price, and Reputation. However, LifeFone scores better on Service Agreements. Both companies score similarly on Maintenance & Repairs.


Customer Comments & Reviews

C
Carolyn H
Dallas, Texas
5/24/2018
Medical Guardian Medical Alerts review
I have not had to use it yet. I am very happy how it arrived and it was easy to set up. I am very satisfied with it, but one thing I wish it had is a monthly check to see if it is working. The light on the base flashes different colors all the time and I am never sure if it is working. Is it alright for me to push the button once in a while to check to see if it is working? Thank you very much. Carolyn Hadley


M
Maria B
Miami, Florida
5/22/2018
Medical Guardian Medical Alerts review
On February 15 my husband fell in our house he wears your bracelet and push the button two or three times no response from your service. He spend five hours in the floor before he could crawl to a phone and call for help as a result he is still in a wheel chair so we are very desapointed about your product. Maria Bravo rating below average


S
scott d
Clifton Springs, New York
10/5/2017
LifeFone Medical Alert review
I am so impressed with you people I actually dont worry about any medical issues I dont feel like im alone . thank you


Z
Zora
Pittsburgh, Pennsylvania
10/4/2017
LifeFone Medical Alert review
This is amazing. They call right away when I've fallen. They are always polite and kind. They thoroughly explained that they already contacted the ambulance and they called my family too. Super product with superior staff.


J
John J
Fairfield, Connecticut
9/8/2016
LifeFone Medical Alert review
We are very pleased with the Lifefone system and service. I would highly recommend this system to anyone who needs a medical alert monitoring system.


D
dave B
New York, New York
9/6/2016
LifeFone Medical Alert review
We've had Lifefone for my mother for the past few years. The response time was very quick, and though I'm not someone who reviews products often, I can say we are very pleased with this product which works as advertised, and also with the kind customer service there. I trust we are in good hands with this. This is the type of product you hope you won't need, but when you do its important to know how well it works.


R
Randi G
Marlboro, New Jersey
2/29/2016
Medical Guardian Medical Alerts review
I called for some information for my mom. I was not intending to sign up. Robin was so good at informing me about all the services. I ended up paying for a full year and insurance by the time we hung up. He took his time and never rushed me. He answered all my questions no matter how many times I asked the same question. He is excellent at his job. I never looked anywhere else.


J
JAMES b
Dallas, Georgia
3/13/2015
Medical Guardian Medical Alerts review
they don't want a review tried to sent two bad one hit sumit button it did not send either one.don;t do bus.with them