Consumer Advocacy
What you need to know
Storage Units
  • Always review the Term of Agreements on leases before signing
  • Many storage companies require you insure your property
  • Prices will vary by state and increases are common
  • Different types of items might need different types of units
Our Approach

How we analyzed the best Storage Unit Companies

Services
Some facilities offer special features, such as free truck rental or discount coupons, that guarantee a smoother storage rental experience.
Security Features
We found companies that prioritized storage safety and that had high standards in their security measures.
Unit Types Offered
We identified the different types of units offered by companies, as some belongings will have particular storage needs.
45 People found this helpful.
We receive compensation from these partners, which impacts the order they appear on the page. That said, the analyses and opinions on our site are our own and we believe in editorial integrity.

Our Top Picks: Storage Units Reviews

SpareFoot review

Screenshot Sparefoot.com, January 2020

SpareFoot is an online aggregator which compiles the nearest storage facilities available to rent in your area. The search engine provides price, phone number, and customer reviews so you can get an ample picture of what to expect. SpareFoot allows you to compare prices, amenities, discounts, and to make reservations online.

SpareFoot also provides a wealth of information regarding storage units, such as what sizes you should pick, what kind of units are out there, and what kinds of items you should store in climate-controlled units.

Extra Space Storage review

Screenshot ExtraSpace.com, January 2020

Best Overall

ExtraSpace (Over 1,850 self-storage properties in 35 states, Washington, D.C. and Puerto Rico: Alabama, Arizona, California, Colorado, Connecticut, Delaware, D.C., Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.)

ExtraSpace storage is the second largest storage company in the United States, with over 1,000 self-storage facilities in 35 states. The company boasts an impressive list of security measures for each of its facilities, including units with individual alarm systems and electric gates with coded access. The company also provides regularly scheduled pest control, which is not normally guaranteed by many other companies. This might be especially necessary for those who are storing their belongings for an extended period of time. ExtraSpace offers all the traditional unit sizes from 5x5 to 10x30, with vehicle storage available outdoors and in enclosed areas. ExtraSpace also guarantees an on-site resident manager in their many locations, providing extra security and peace of mind for customers who run into issues with their units.

ExtraSpace also offers $2,000-$10,000 of insurance on belongings, with monthly fees that range from $11-$47.

Accessibility 6:00 a.m.-10:00 p.m.
Security • Electric gates with coded access
• Units with individual alarm systems
On-site Managers Yes
Notable Extras Regularly scheduled pest control
Insurance IAT policy offers $2,000-$10,000 of insurance on belongings, with a monthly fee of $11-$47
Types of Storage Units • Climate-control storage
• Drive-up units
• Outdoor unit (located on ground level, often a drive-up unit)
• Indoor unit
• Vehicle storage (auto, RV)

 

SecurCare Self Storage review

Screenshot Securcareselfstorage.com, January 2020

Best for Movers

SecurCare (Over 200 locations in 13 states: California, Colorado, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, and Texas.) 

Though not as widespread throughout the U.S. as other companies, SecurCare has an assortment of features that make it a great pick for storage space. Many of the features offered by SecurCare are designed to make the moving process easier and more manageable. For starters, the company offers free move-in truck rental for first-time SecurCare customers and the first month for free for those making their reservations online.  Moreover, SecurCare storage facilities are located near universities and military bases to attract individuals who are in the process of moving or have recurring storage needs.

Besides convenient locations and the added relief of getting a free truck to move your stuff in, SecurCare also boasts 24-hour surveillance and personalized passcodes for greater protection of your belongings. Finally, SecurCare offers workspace rentals for small business owners that are just starting out, or simply need somewhere to store their merchandise in.

Accessibility Many are accessible from 6:00 a.m.-10:00 p.m.
Security • 24-hour video surveillance
• Controlled access (gated access)
• Personalized passcodes
On-site Managers Many have resident managers
Features Many offer free move-in truck rental for tenants who are moving in their stuff for the first time; Offer workspace rental.
Insurance Policies start at $9 a month; combine payments with monthly unit payment
Types of Storage Units • Climate-controlled storage
• Drive-up units
• Indoor unit
• Vehicle storage (auto, RV, boat); enclosed, outdoor covered/uncovered (in select locations)

 

Life Storage review

Screenshot Lifestorage.com, January 2020

Best for Business

Life Storage (750 locations in 29 States; Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Missouri, Mississippi, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.)

Life Storage has been growing exponentially since its inception in 1982. It offers all traditional types of storage, as well as climate-controlled and vehicle storage. However, where the company really shines is in its features aimed at business owners. In addition to 24-hour access in some of its locations, as well as delivery services to your unit, Life Storage also offers an app for corporate customers renting multiple storage facilities in different locations. This smart app, a part of Life Storage’s subsidiary, Warehouse Anywhere, works as an inventory tracker across multiple locations. The Warehouse Anywhere team can also deliver and manage shipments across the country on your behalf.

Accessibility • Some locations offer 24-hour access
• Many are accessible from 6:00 a.m.-10:00 p.m.
Security • 24-hour digital surveillance video
• Gate/door access system
• Password-protected gated system
• Interior lighting is motion activated
On-site Managers N/A
Features Provide app for businesses that house their belongings in multiple LifeStorage locations
Insurance Yes, but policy unavailable
Types of Storage Units • Climate-controlled storage
• Wine storage units
• Outdoor unit (drive-up units)
• Traditional indoor unit
• Vehicle storage (autos, boats, RVs)

 

StorageMart review

Screenshot Storage-Mart.com, January 2020

StorageMart (18 States: California, Colorado, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Minnesota, Missouri, Nebraska, New Jersey, New York, Texas, and Virginia.)

StorageMart is another small company with great features, especially when it comes to security. Aside from video surveillance and security fencing, StorageMart offers keypad gate access into and out of their facilities. Customers are required to input their unique pin number to enter and exit, thereby adding an extra layer of security.

StorageMart also has great accessibility, with some locations offering 24-hour access, and others providing extended access for tenants who work odd hours.

Accessibility • 24-hour access self-storage available
• Most locations offer free extended access
Security • Security cameras
• Facilities encircled by fence and clients must pass through an access gate that is fitted with keypad
• Clients are given unique pin numbers to access
On-site Managers N/A
Features Locations accept deliveries on your behalf
Insurance Policy options range from $10.97 to $29.97
Types of Storage Units • Climate-control storage
• Vehicle storage
• RV storage

Clutter review

Screenshot Clutter.com, January 2020

 

Most Innovative

Clutter (New York City, Los Angeles, the Bay Area, Chicago, Seattle, San Diego, Orange County, New Jersey, the Inland Empire, and Philadelphia.)

Clutter may be one of the youngest companies on this list, having only been founded in 2013, but it’s quickly proving to be one of the most innovative storage companies out there. Unlike traditional storage companies, Clutter is a moving storage company, meaning that it picks up your belongings and stores them in a warehouse until you’re ready to have them back, at which point the company delivers them back to you.

Unlike other moving storage companies, Clutter makes a point of photographing and making an online inventory of your individual items. This way you can pick what you want to have returned— as well as ensure that all your belongings are brought back to you in the condition they left.

One downside is that the company has a limited number of locations it’s currently active in (as of 2020, these locations are NYC, LA, Bay Area, Chicago, Seattle, San Diego, Orange County, New Jersey, Inland Empire, and Philadelphia).

Nonetheless, this is a great option for those who are moving, or simply don’t have the time and resources to go back and forth with a traditional unit.

Public Storage review

 

Screenshot PublicStorage.com, January 2020

Public Storage has been around since 1972 and is by far the largest storage company in the United States, with thousands of facilities in 38 states, Europe, and Canada. In addition to its reputation as the biggest storage company, Public Storage often offers special deals on its units, such as $1 for the first month. 

Although we didn’t find Public Storage to be the most comprehensive in terms of its service features and offers, its availability in so many states and cities could make it a convenient option for many. Most locations have access hours that go from 6:00 a.m. until 9:00 p.m.

Accessibility Most are accessible from 6:00 a.m. - 9:00 p.m.
Security Units are fenced in with electronic gate access
On-site Managers Available for some locations
Features First month rent for $1 at select locations
Insurance • Orange Door Storage Insurance Program Includes burglary coverage; $250 of vermin coverage; water, fire, smoke, hail, lightning, windstorm, and vandalism perils included
• $100 claim deductible
Types of Storage Units • Climate-control storage
• Business oriented
• Traditional indoor unit
• Vehicle storage (autos, boats, RVs)

 

Our Research

More insight into our methodology

With almost ten percent of  U.S. households currently renting a storage unit, it’s safe to say storage has become a permanent fixture in American life. . Although storage unit companies may all seem similar in what they have to offer, this is hardly the case. While some companies may offer features such as climate control and vehicle storage, others might limit themselves to traditional indoor or outdoor unit spaces. 

Moreover, it’s important to consider the kind of security systems available in each facility. Some companies offer added security measures such as motion sensor lighting or passcode protection, while others may strictly stick with video surveillance and fencing. Even within each company, facilities may differ depending on their location and property managers. Cleanliness, access hours, security measures, and pricing may be drastically different depending on where the storage unit is located. We deliberately excluded pricing from our evaluation factors due to the variations in cost by city and by state. 


Services

We evaluated companies by their distinct offers and services. For example, some storage companies offer more business-oriented features and services, while others focus on making the moving process easier by offering free truck rentals. Companies that had no real distinguishable characteristics were included only if other factors, such as security measures, seemed particularly strong or superior.


Security Features

Because many times we might be storing important valuables, security is a crucial factor to consider when renting a storage unit. Although most storage companies require you to bring or buy your own lock, this isn’t the only thing that determines safety. We looked at companies that went out of their way to ensure safety in their facilities and surrounding areas by implementing protective measures such as security cameras and other types of personalized passcode systems for entry. 


Unit Types Offered

Although all storage companies offer basic storage, some items require special climate-controlled spaces to keep them safe from the heat or cold. We looked at companies that offered these standard units, as well as more specific types, such as climate control and wine storage. We also favored companies that offer a comprehensive range of options such as vehicle and business storage. 

All the companies we considered offer indoor, outdoor, vehicle storage, and climate-controlled units.

Helpful information about Storage Units

Perhaps it comes as no surprise to anyone that the storage unit industry is big. Like, really big. For some perspective, there are more storage units in the United States than there are McDonald’s and Starbucks combined. With 9.4% of American households currently renting a storage unit at an average of almost $90 per month, it’s clear that this industry permeates much of American society.

From downsizing to a smaller home, moving back home from college, or temporarily being away on active duty, there are countless and diverse reasons why someone might need a storage unit. Storage units have also become essential for small business owners with a need to store supplies and merchandise.

Sometimes, though, we just need more space for our growing number of belongings. In 2014, 65% of all storage unit renters had a garage in their house, 47% had an attic in their homes, and 33% had a basement. It’s safe to say that while units may start out as a temporary solution for many people, they can soon become a permanent fixture in their lives.

Lisa Mark is a professional organizer and founder of the Time Butler in the San Francisco Bay area. She often witnesses the ways in which temporary storage solutions drag out for longer periods. “You tell yourself, ‘It's only going to be for a couple of months, a year at the outset. I will go through these and everything in the storage unit’ and then it's really easy. Out of sight out of mind. You forget because everything is sort of locked away. It becomes a big black hole and a daunting prospect because you know the more time goes by the more you sort of lose track.”

Because the temptation to keep storing will always be around, there are several things to keep in mind when choosing a storage unit, and a few more to consider once you’ve acquired one. 

Out of the Box: Considerations when Choosing a Storage Unit (Step by Step)

Chances are that, if you’re considering renting a storage unit, you already have a mess on your hands. Moving anything from anywhere is never an easy process. At minimum it requires time, planning, and help. As such, there are three basic questions you should ask yourself before deciding on a storage unit:

1.     Why do I need to store these things?

2.     What do I need to store?

3.     How long do I need to store for?

Although these three points might seem painfully obvious, they can often get lost in the fray. It’s easy to view the process of obtaining a storage unit as a quick and simple fix to our immediate clutter problems because if we can’t see the mess, then it doesn’t exist, right? Well, not really. We’ve just relocated the mess and are now paying a monthly fee for it.

There’s no doubt that planning out the storage process ahead of time can save you a lot of time and money, while giving you some peace of mind. So, how do you get started? Here are a few tips.

Assess your belongings 

Before deciding whether or not you need a storage unit, you should always examine what it is you really want to keep. This step is essential because the number of belongings you load into your unit will determine the size, and thus the price, of your unit. Mark firmly believes in establishing a goal right from the outset, “First of all, you have to determine: why am I getting the storage unit? Am I getting the storage unit because I'm taking part in a project such as a remodel or downsize and if so, what is the end day like, when do I envision no longer needing that storage unit? And what do I need to do to work towards that goal?”

There are several different options you can take if you find that some things no longer serve any real purpose, utility, or bring happiness to your life. Donating, selling, or responsibly getting rid of some of these items can make a difference in your pocket when you’re choosing a storage unit size.

Have a clear timeline

This step is as important as assessing your valuables since a lack of planning can result in dragging out your monthly payments for months, maybe even years. 

Whether you’re downsizing to a smaller home or dealing with a loved one’s belongings, it’s important to always have a relatively clear timeline of how long you’re able and willing to keep the storage space. Mark proposes setting a weekly schedule for organizing your belongings inside the unit. “Ideally, you should have a timeframe of six to nine months at the outset where your strategy is going to be to spend some amount of time in that storage unit every week. Maybe an hour a day, three days a week.” 

Organize your belongings by categories

Make sure to clearly label and categorize your items into sturdy boxes. This will make the process of clearing out your storage unit—whenever that may be— considerably simpler. It will also make looking for any item later on much less of a headache. 

Regina Lark, a California-based professional organizer and founder of A Clear Path, told us that “lack of organization is one of the reasons why people don't know what they have in there, because things are just thrown in haphazardly... because things are so poorly labeled, they don't know what else is in there.”

She recommends putting some thought into how you label your boxes, but also how you place them in the unit. “All of your boxes should be labeled in big letters. Many storage units don't have good interior lighting, so you want all the labels to be facing outward if possible. You also want to store them so that the order makes sense, room by room, [...], this is all the kitchen stuff, these are all the clothes.”

Finally, Lark stresses the importance of adequately planning and budgeting before committing to a unit, especially since once your things are in storage, it’s a bit harder to get them out. “Storage companies make it very easy to get in. They'll give you a truck and [sometimes] the first one’s free, but they make it really hard to get out. You don't get that truck to help you get stuff out. You can't throw trash away on site. Sometimes they don't have dumpsters on site. And so, one of the big challenges for people in storage is that it takes a good bit of sequencing to get out.”

Jim Chiswell is a storage unit expert who has spent nearly 30 years in the industry, and currently has his own consulting company aimed at helping individuals get their own storage company off the ground. “First of all, people have to decide what their budget is. In other words, how much can I afford [on] a monthly basis to pay for the off-site storage of my materials? And then, what is the nature of what I'm storing: is it a precious antique like a piece of furniture that I hope to pass down to my kids or my grandkids?”

Once you’ve decided on your valuables and belongings, you’ll need to do a second round of assessment in order to determine what kind of storage unit you’ll need. Are you storing valuables sensitive to heat or humidity? In cases like these it might be necessary to get a climate-controlled unit, for example. Chiswell emphasizes how important assessing your belongings is before actually renting a unit, since some belongings don’t do as well inside storage “Your three Van Goghs or wife’s fur coats shouldn’t be stored in a storage unit. It’s really for everyday kinds of things.”

What type of storage unit do I need?

Usually, storage companies will offer four basic types of storage units, each for different purposes. This is when knowing what, and for how long you want to store things comes in handy.

1.         Climate-controlled units- Items that are particularly sensitive to heat, humidity, or the cold should be stored at special temperatures. Most large storage companies offer a variety of climate-controlled spaces.

2.         Indoor units- Indoor units will always be best if your items are susceptible to the weather. Climate-controlled units are almost always located indoors, although some locations do offer outdoor climate-controlled units.

3.         Outdoor units- These units are located out in the open. Some outdoor units are also drive-up units, making them very convenient during the unloading process. However, keep in mind that these, along with first-floor indoor and climate-controlled units, will usually be the pricier units.

4.         Vehicle storage units- Many self-storage companies offer car storage, but also motorcycle,, jet ski, and other recreational vehicle spaces.

Chiswell recommends focusing on three separate aspects before jumping in to rent a unit: accessibility, security, and the quality of management in a facility. “Most people will shop for a storage facility over the phone. They'll call around to two or three facilities that are convenient to them and they're asking for prices. But price alone shouldn't be the reason you select a particular place. “

 

What size do I need?

Just as there are different types of storage units for different scenarios, there are a number of sizes to choose from so that you can comfortably fit your belongings:

5 x 5 (25 sq. ft.) – Fits the contents of a small closet.

5 x 10 (50 sq. ft.)  – Fits the contents of a one-bedroom or studio apartment.

10 x 10 (100 sq. ft.)  – The most commonly rented unit; medium-sized which fits contents of a two-bedroom apartment.

10 x 15 (150 sq. ft.)  – Fits the contents of an entire one-bedroom house. Can even be used to store a small car or boat.

10 x 20 (200 sq. ft.)  – Can fit the contents of a four-bedroom house.

10 x 30 (300 sq. ft.) – The largest size, generally used for business storage.

Lien Laws and Storage Auctions

Probably, the most controversial (and tv-worthy) aspect about storage units is the auction, as famously presented in shows like Storage Wars and Auction Hunters. Basically, when someone fails to pay their monthly storage fee, the storage company has the right to auction off their belongings.. Lien laws—which refer to an entity’s right to keep someone else’s possessions until a debt owed is paid back —vary from state to state. But there are some actions that are pretty standard, or apply, to most states. Usually, if a tenant is delinquent for 30 days, the storage unit owner must send them a notification, either through post mail or e-mail. The tenant generally has until the day of the auction to pay back the debt and get back their belongings.

Most state laws call for auctions to be carried out if the renter doesn’t comply with the monthly payments. In most cases, the storage company doesn’t make any money out of this, it simply recovers the money not paid by delinquent tenants. If the money earned from the auction surpasses the amount owed by the tenant, the surplus is usually sent back to the person.

The details on auctions can vary by state and by company which is why it’s always important to pore over your company’s terms and conditions.

 

Sudden Price Increases 

Storage unit companies can, and often will, raise their monthly rates if they deem it fit, such as when their own maintenance costs get pricier. This is legally the  companies’ right, although certain laws limit this price increase to a certain percentage, and in some cases, the increase cannot happen more than  a certain number of times per month.

The company must also inform renters with at least 30 days prior notice, so they have enough time to budget and plan their next steps. As with auctions, the nuances of price increases vary state by state. However, many of the company reviews we came across when researching storage facilities involved allegations of  bait-and-switch pricing and a lack of notice when raising prices. We suggest contacting the facility’s storage manager beforehand if you think this kind of practice may affect your ability to rent a unit.   

Chisswell recommends you be upfront about pricing and the deals companies might be willing to make with you. “It's a perfectly legitimate question for a new tenant to ask about pricing. If I get a rental incentive for moving in today the one question I need to ask is: how long is that going to last for? What’s going to be my rent when that discount is no longer available, and when is that going to happen by, so I don’t get surprised by it.” 

However, in the event that you do come to an agreement with your storage manager, Chiswell recommends trying to get it in writing. 

“If the manager agrees to something, he should write it on the lease. Because, keep in mind, that like any other kind of transaction, what the individual says to me has no bearing legally. It’s the rental agreement, the lease, that is the document that establishes the legal relationship between the owner and me as a customer.”

 

 

You will (most likely) need insurance

Most storage unit companies require your belongings to be insured. In the event that they’re not, companies may offer to sell you their own policies. However, in some instances, this type of coverage will exclude some forms of water or smoke damage, making it crucial that you verify the terms of your coverage before choosing any specific one. Storage companies typically outsource their insurance coverage, with the two largest insurance providers being SafeStor and MiniCo.

Nonetheless, your own renters’ or homeowners’ insurance will normally cover items in a storage unit so you’re in no way obligated to choose the company’s coverage. However, because storage unit items are considered out-of-residence belongings, these types of insurance may only cover up to 10% of the policy’s total coverage limit. Essentially, this means that if you have a $30,000 policy, your belongings will be covered up to $3,000. 

There are some  specific instances when your items can be fully covered, such as if you’re storing them in a unit during a house renovation or repair. Remember you could always increase the overall limit of your policy to cover more items.

By far, the most important element to keep in mind when shopping for storage units, Chiswell says, is to be an informed customer.  “It's important to ask those simple questions which people don't normally ask. You have, as a customer, every right to know, not only what’s going on the lease, but how is that moving forward.”


FAQs about Storage Units


Is there something I can’t keep in my storage unit?

Although there’s a wide range of items you can store in your unit, such as furniture, electronics, and even artwork, there are several things most storage companies won’t allow you to keep in their units.

  • Weapons- Generally, storage companies won’t allow you to store weapons such as firearms and ammunition. This is almost standard across all storage companies, although some companies will allow it under specific circumstances and only provided  you follow their strict security guidelines.
  • Living beings, such as animals and plants- Because it is evidently cruel to keep living beings locked in the dark for prolonged periods of time, storage units will not allow for the storage of humans, animals, or plants under any circumstance.
  • Perishable foods- food can result in an insect and vermin infestation in your storage unit and the vast majority of storage companies won’t allow you to store them in your unit.
  • Hazardous materials- things like fireworks, explosive material or substances, such as gasoline or chemical reactants, won’t be allowed in your unit for obvious safety reasons. If you’re unsure what these might entail, ask your property manager. Remember any natural disaster or incident may cause these items to go off and lead  to serious accidents.

What’s the price of a storage unit?

Pricing for storage units varies between cities and states, and also depends on the type and size you choose to get. It’s also important to remember that prices may increase even after you have signed a contract.

Essentially, a unit can cost anything between $60-$80 for a standard unit, and $75-$225 for a climate-controlled unit. These prices also depend on the size of the unit, with 5x5 traditional units (typically the smallest size) going for about $60 a month, and 10x20 units going for an estimated $180 a month.


Can I live in my storage unit?

Living in a storage unit is illegal and strictly prohibited. This is mainly due to health and safety concerns, since storage units have no electricity or running water. Moreover, any man made or natural disaster that causes a fire or flooding could provoke a serious health hazard for whoever is inside the unit.


Our Storage Units Review Summed Up

Company NameThe Best
Public Storage Storage UnitsMost Locations
Extra Space Storage Storage UnitsMost Comprehensive Service
StorageMart Storage UnitsExtended hours and surveillance
SecurCare Self StorageBest for Movers
Life Storage Storage UnitsBest for Businesses
Clutter Storage UnitsMost innovative
SpareFoot Storage UnitsOnline Storage Marketplace
We receive compensation from these partners