Compare LifeStation vs. LifeFone Medical Alerts

What’s the difference between LifeStation Medical Alert and LifeFone Medical Alert? See how our editors compare the two companies below.
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LifeStation Medical Alert
8.9 / 10 - Excellent
#5 in Medical Alerts
Our Partner
LifeFone Medical Alert
8.0 / 10 - Very good
#9 in Medical Alerts
Our Partner
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Key Facts

  • UL Listed and CSAA Five Diamond Certified monitoring center
  • 30 Day Money Back Guarantee for ALL Customers
  • Monitoring center located in the US (no outsourcing)
  • In business since 1977
  • Ability to dispatch emergency and non-emergency responders
  • Free, quick and easy installation (plug and play)
  • No landline required
  • A+ Rating with BBB
  • Prices starting at $24.95 per month
  • 480 ft. range standard, extendable to 1,500ft
  • A+ Rating with the BBB
  • Lifetime price & equipment guarantee. Spouses Free
  • Full product suite, including caregiver tools
  • 30-day money back guarantee
  • Waterproof pendants or wristbands
  • No time commitment
  • No activation and no equipment fees

ConsumersAdvocate.org Ratings

8.9 / 10 - Excellent
9/10
Equipment
9/10
Monitoring
10/10
Contract & Price
9/10
Reputation
8.0 / 10 - Very good
8/10
Equipment
8/10
Monitoring
8/10
Contract & Price
8/10
Reputation

Customer Reviews

 (3)
4.6 / 10 - Average
33%
5 stars
0%
4 stars
0%
3 stars
33%
2 stars
33%
1 stars
 (17)
8.2 / 10 - Excellent
53%
5 stars
29%
4 stars
6%
3 stars
6%
2 stars
6%
1 stars

Final Verdict

LifeStation Medical Alert has a higher overall rating than LifeFone Medical Alert. LifeStation scores better than LifeFone across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Contract & Price, and Reputation. However, LifeFone scores better on Service Agreements.


Latest Reviews

P
Pam
Newton, Kansas

9/1/2017
LifeStation Medical Alert review
My Mother purchased LifeStation while she was a caregiver for my Father. The home health nurse talked her into it because if Mom fell, no one would be there to take care of either of them. She had it for a year after Dad passed away and almost canceled it but decided not to. A month later she fell and broke her hip and couldn't move. She pushed her button and they responded quickly. She had the lock box so they didn't have to break her door to get to her. She had the wristband so she never removed it and thank goodness for that. She could have died before someone found her laying on the floor. We are glad every day that she keeps this system.

LifeStation  
Official Response

Reviews Administrator of LifeStation Medical Alert
Pam, thank you so much for sharing your story with us. We’re so glad LifeStation was able to help your mother during her emergency and ensure EMS came to her aid. It is our goal to provide our users and their loved ones with a sense of security that they can get help during an emergency.

P
Peggy M
King of Prussia, Pennsylvania

8/23/2017
LifeFone Medical Alert review
I got this for my mother because of her propensity for falling and although she's only had to use it once, it was well worth it. It was easy to set up, easy to use, and very efficient. The only reason I am taking 1 star off is because when she activated the call and the police were notified, they were not told of the keypad code to get the key and open the door. They eventually called Lifefone back and got the code, but it would be so much better if they had been given that code when first contacted. Other than that, i plan on sticking with this system...it's a good value for great peace of mind.


M
marykaywalker
Reno, Nevada

8/10/2017
LifeFone Medical Alert review
I have not had to use this service but have a great feeling of security knowing I have it!


J
John J
Yorktown Heights, New York

9/8/2016
LifeFone Medical Alert review
We are very pleased with the Lifefone system and service. I would highly recommend this system to anyone who needs a medical alert monitoring system.


D
dave B
New York, New York

9/7/2016
LifeFone Medical Alert review
We've had Lifefone for my mother for the past few years. The response time was very quick, and though I'm not someone who reviews products often, I can say we are very pleased with this product which works as advertised, and also with the kind customer service there. I trust we are in good hands with this. This is the type of product you hope you won't need, but when you do its important to know how well it works.