Compare Bay Alarm Medical vs. LifeStation Medical Alerts

What’s the difference between Bay Alarm Medical Alert and LifeStation Medical Alert? See how our editors compare the two companies below.
Last Updated: January 17, 2018
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Bay Alarm Medical Alert
9.6 / 10 - Excellent
#1 in Medical Alerts
LifeStation Medical Alert
8.9 / 10 - Excellent
#5 in Medical Alerts
vs

Key Facts

  • Black Friday Sale Has Started! $19.95/ Month. No Long-Term Contract or Hidden Fees.
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • UL Listed and CSAA Five Diamond Certified monitoring center
  • 30 Day Money Back Guarantee for ALL Customers
  • Monitoring center located in the US (no outsourcing)
  • In business since 1977
  • Ability to dispatch emergency and non-emergency responders
  • Free, quick and easy installation (plug and play)
  • No landline required
  • A+ Rating with BBB

OVERALL RATINGS

 Bay Alarm MedicalLifeStation
Equipment10/109/10
Monitoring10/109/10
Contract & Price9/1010/10
Reputation9/109/10

Equipment Comparison

 Bay Alarm MedicalLifeStation
System Types
In-Home Landline
In-Home Cellular
Mobile/GPS
In-Home Landline
In-Home Cellular
Mobile/GPS
Help Button Option
Necklace
Wristband
Necklace
Wristband
Help Button Range
1,000 ft.
500 ft.
Base Station Backup Battery
32 hours
32 hours
Mobile/GPS Battery Life
72 hours
120 hours

Key Features

 Bay Alarm MedicalLifeStation
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons

Additional Info

 Bay Alarm MedicalLifeStation
Cellular Provider Options
Verizon
AT&T
Equipment Warranty
Lifetime Warranty on Help Button; 1 Year Warranty on Mobile/GPS unit
LifeStation is responsible for all replacement of faulty equipment, including battery replacements. There is no extra cost for this.

Monitoring Differences

 Bay Alarm MedicalLifeStation
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Outsourced
Number of Monitoring Centers
3
Services
24/7 Monitoring
Emergency Dispatch
Multilingual Staff
24/7 Monitoring
Emergency Dispatch
Automatic System Testing

Contract & Price Comparison

Starting Prices

 Bay Alarm MedicalLifeStation
Landline
$29.95
$25.95
Cellular
$39.95
Mobile/GPS
$29.95
Free Monitoring for Additional Person

Contract & Fees

 Bay Alarm MedicalLifeStation
Contract Required?
No
No
Activation/ Installation Fee
None
None
Equipment Fees
$49 for GPS Mobile Help Button waived when you select semi-annual, No Initial Equipment fees for in-home and in-home cellular
None
Free Trial Period
14 days
Cancellation Policy
They don’t have any cancellation fees, please note that there are no refunds or pro-rata for unused months
Cancel any time with 30 days notice.

Reputation & Professional Certifications

Professional Certifications

Bay Alarm Medical
vs
LifeStation
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)

Additional Ratings

 Bay Alarm MedicalLifeStation
TrustPilot Rating
8.8 out of 10
8.3 out of 10
BBB Rating
A+
A+
BBB Postive Reviews
0
0
BBB Neutral Reviews
0
0
BBB Negative Reviews
4
6
Date Collected
2017-08-17
2017-08-17

Contact & Additional Information

 Bay Alarm MedicalLifeStation
Homepage URL
Headquarters Address
2600 Stanwell Dr #103, Concord, CA, 94520
2 Stahuber Ave, Union, NJ, 07083
Mailing Address
2600 Stanwell Dr #103, Concord, CA, 94520
2 Stahuber Ave, Union, NJ, 07083
Year Founded
2007
2004

Final Verdict

Bay Alarm Medical Alert has a higher overall rating than LifeStation Medical Alert. Bay Alarm Medical scores better than LifeStation across: Equipment, Coverage, Maintenance & Repairs, Monitoring, and Service Agreements. However, LifeStation scores better on Contract & Price, and Reputation.


Customer Comments & Reviews

D
Donna B
, Alabama
1/17/2018
Bay Alarm Medical Alert review
I would like to try the GPS to see how it does for the 14 days free. Trial you can reach me at 334 600 9802 my name is Donna Bozeman I live in Montgomery Alabama I can't wait to hear from you I am a fall risk I have SLE lupus fibromyalgia Raynaud's syndrome heart trouble blood clots and 9 and I'm also in a Hoveround a little chair and a rollator and sometime I use a cane if I feel good that's if my lupus will let me but most of time I'm in a hospital bed so please give me a call back and let me know 5different other diagnosis


R
Roger K
Brunswick, Ohio
11/28/2017
Bay Alarm Medical Alert review
Very quick to alarming by technicians. We've had several accidental hitting the alarm. They confirmed that everyone was well after receiving the alarm. Asked us our names and address and that everything was alright told us to set our alarms off if we're ever in need of help. Great service, highly recommended !!


P
Pam
Valley Center, Kansas
9/1/2017
LifeStation Medical Alert review
My Mother purchased LifeStation while she was a caregiver for my Father. The home health nurse talked her into it because if Mom fell, no one would be there to take care of either of them. She had it for a year after Dad passed away and almost canceled it but decided not to. A month later she fell and broke her hip and couldn't move. She pushed her button and they responded quickly. She had the lock box so they didn't have to break her door to get to her. She had the wristband so she never removed it and thank goodness for that. She could have died before someone found her laying on the floor. We are glad every day that she keeps this system.

LifeStation  
Official Response

Reviews Administrator of LifeStation Medical Alert
Pam, thank you so much for sharing your story with us. We’re so glad LifeStation was able to help your mother during her emergency and ensure EMS came to her aid. It is our goal to provide our users and their loved ones with a sense of security that they can get help during an emergency.

Freehold, New Jersey
3/17/2016
Bay Alarm Medical Alert review
I have just recently submitted a review


T
Tony E
Chicago, Illinois
9/27/2015
Bay Alarm Medical Alert review
Great system