10 Best CRM Software of 2017

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Customer relationship management (CRM) software is a category of software that covers a wide range of applications designed to help businesses manage customer data and support, access business information, automate sales, track leads, and support vendor/partner relationships. Though it’s most commonly used to facilitate interaction with customers, it can also help manage business contacts, clients, and sales leads.

CRS software is a useful tool to help streamline any sort of business, and some even integrates with other sales and marketing systems, eliminating redundancy and making it quicker to accomplish tasks. Small businesses should look for compatibility features, and software that’s equipped to handle sales, marketing, and employee evaluation. Startups should favor integration and intuitiveness, so the software can grow with the company. Sales teams need classification tools for contacts, and an emphasis on customer interaction with data-tracking features and reports.

Features to look out for when comparing CRM software include ease of use, storage limits, and other requirements, such as number of authorized users. CRM should increase efficiency, secure customer loyalty, sort potential customers, and save money and time by combining several features in one program.

Bear in mind that CRM is generally a lengthy process, and should only be implemented once a customer strategy has been established, and your organization has been optimized for customer focus. Many people assume incorrectly that CRM has to be technologically intensive, but well-functioning CRM programs should focus on low, mid, and high-tech. Finally, make sure that your CRM marketing strategies are tailored to your customer’s tastes and values.

Top 10 Companies

9.3 / 10
  • Starts at $15/ user/ month
  • Social CRM
  • Social sales
  • 3rd party software integration
  • Social CRM
  • Mobile CRM
  • Unlimited users
  • $65/ user (minimum 5 users)
9.2 / 10
  • Mobile access
  • Customer portal
  • Cloud-based
  • Forecasting, upsell, commission management
  • Sales force automation
  • Mobile 
Elify Shuffle
Our Partner
9.1 / 10
  • Capture new leads
  • Log contact activity and save notes to build better relationships
  • Receive follow up notifications so prospects don’t fall through the cracks
  • Share your information in a new, engaging way
  • Receive real-time notifications every time someone views your card
  • All just one tap away on your mobile device
  • Free 14-Day Trial (Just $10 per month after Trial)
9.1 / 10
  • Cloud computing and storage
  • Multi-language, multi-currency support
  • Mobile
  • Marketing and lead generation
  • Social media integration
  • Data management and backup
  • $4,800 per year minimum (Professional)
9.0 / 10
  • Access anywhere
  • Unlimited users
  • Competitor tracking
  • Sales force automation
  • Mobile CRM
9.0 / 10
  • Industry specific capabilities
  • Mobile device compatible
  • 30 day free trial
  • Deploy, tracks marketing campaigns
  • Multiple languages
Zoho CRM
8.9 / 10
  • Free for 3 users
  • Social CRM
  • Phone bridge for call centers
  • Website lead capture
  • Visitor tracking
8.8 / 10
  • Software as a Service
  • Unlimited customization options
  • Mobile app
  • Unlimited contacts
  • Lead generation and marketing
8.5 / 10
  • Industry specific CRM solutions
  • Contact on demand
  • Mobile CRM
  • Support center
  • Employee performance and tracking
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Best CRM Software: Summed Up

RankCompany NameStrengths
1NimbleBest Overall
2Microsoft DynamicsCustomer Management, Reporting and Analytics
3NetsuiteCustomer Management, Marketing and Lead Generation
4Elify ShuffleCustomer Management, Support Services

How We Compare CRM Software

Select 2 crm software companies to compare
Platform - 10%
Customer Management - 15%
Marketing & Lead Generation - 15%
Reporting & Analytics - 15%
Employee Performance & Tracking - 10%
Integration & Customization - 10%
Support Services - 10%
Costs - 15%
Editor's Choice
Our Partner