Nimble CRM Software Review

Rating: 9.3 / 10 (Excellent)
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Started two decades ago by Jon Ferrara, Nimble’s predecessors was designed to help businesses succeed and grow by finding more efficient ways of connecting to their customers. Years of experience and continuing development in turn has helped Nimble becomeone of the leading providers of Customer Relationship Management software.


  • Software as a Service
  • Mobile


  • Customer Information Management
  • Marketing and Lead Generation
  • Sales Management
  • Reporting and Analytics
  • Employee Performance and Tracking

Nimble makes CRM much simpler by incorporating many of the modern customer relationship management features into one easy to use system. Just like other CRM services keeping in touch with your customers could be done by sending emails within Nimble. A major drawback however, is its inability to organize email folders. You still have to use another email program for organizing emails.

Nimble CRM distinguishes itself from other CRM services by leveraging social media sites for capturing leads and marketing. It can even automatically create new contacts using information from social media sites. 

Customer Management

  • Tracks complete contact history
  •  Send messages through Gmail, Outlook or Hootsuite widgets
  • Reminders, track important communications
  • Automatically fill out contact records
  • Analyze contact relevance
  • Social media engagement

Marketing and lead generation

  • Opportunity management
  • Lead generation
  • Customized fields for lead, prospect, customer
  • Marketing automation system
  • Import leads
  • Sales management

Reporting and Analytics

  • Track all business opportunities
  • Member calendars and to-do lists
  • Analyze impact of marketing programs

Employee Performance and Tracking

  • View all activities, events and calendars
  • Assign tasks
  • Schedule tasks, meetings, assign deals

Integration and Customization

  • Gmail
  • Hootsuite
  • AWeber
  • FreshBooks
  • Mailchimp

Support Services

  • User forums
  • Knowledgebase
  • Support tickets
  • Email support
  • Professional support

Bottom Dollar

Nimble is a customer relationship management service that provides a more cost-effective alternative to the other major CRM providers. At $15/ user/ month, it gives small and medium-sized businesses an affordable CRM solution.  

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Top Rated
9.3 / 10
  • Starts at $15/ user/ month
  • Social CRM
  • Social sales
  • 3rd party software integration