American Home Guard Home Warranty Review


Rating: 8.1 / 10 (Excellent)
35 Customer Reviews - see all reviews
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How is American Home Guard rated?
8/10
Plan Value
8/10
Customer Experience
8/10
Contracts
9/10
Restrictions
8/10
Contractor Network
8/10
Customer Base

American Home Guard is a home warranty service provider that caters to homeowners and real estate professionals across the country. The company currently offers three home warranty plans. American Home Guard covers major systems and appliances with an optional list of covered items for a more comprehensive home warranty plan.  

Coverage

Red Plan – Major Systems   

  • A.C / Cooling
  • Heat / Furnace  
  • Electrical
  • Plumbing
  • Plumbing Stoppage
  • Water Heater

White Plan - Major Appliance

  • Washer / Dryer
  • Refrigerator
  • Oven
  • Microwave
  • Stove / Cook Top
  • Dishwasher
  • Garbage Disposal

Blue Plan - Combo Plan

  • A.C / Heat
  • Electrical
  • Plumbing
  • Water Heater
  • Washer / Dryer
  • Refrigerator
  • Oven
  • Microwave
  • Stove / Cook Top
  • Dishwasher
  • Garbage Disposal
  • Garage Door Opener

Optional Coverage

  • Pool      
  • Central Vacuum
  • Plumbing Fixtures
  • Septic Systems
  • Ice Maker (In Fridge)
  • Lighting
  • Spa
  • Additional AC Unit (Each)
  • Additional Water Heater ( Each)
  • Additional Heat Furnace ( Each)
  • Lawn Sprinkler System
  • Roof Leak
  • Well Pump
  • Stand Alone Freezer
  • Sump Pump
  • Second Refrigerator

Fine Print

American Home Guard carries a full 30-days money back guarantee on labor and services. The company also promises to process request 24/7 and dispatch a local technician within 24 hours.

American Home Guard - Final Thoughts

24/7 claim processing and a 24 local technician dispatch are just two of the good reasons why American Home Guard is simply one of the best home warranty services in the country today. Its extensive list of standard and optional covered items ensures that homeowners are able to protect themselves against costly home and appliance repairs.

 

 

 

 

 

 

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Latest Reviews

5.94
Based on customer reviews
35 Reviews
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T
Terry
Chandler, Arizona
5/26/2017
If I could give a negative, I would. As a Real Estate Broker we try various home warranties to know which we can confidently recommend to our Clients based on our own experience. We have tried many over the years. American Home Guard was very difficult to file a claim with, called the toll free claim #, was placed on hold 3x with a recorded message - for over 10 minutes. Went to the web site, their response was to transfer me to "info" no response after 5 minutes. Finally talked to someone and they said they would have a plumbing tech contact me, that didn't happen. Decided this way too difficult so decided to cancel, emailed them and told them I wanted to cancel due to unsatisfactory... Read More

V
Vijay P
Indianapolis, Indiana
5/25/2017
My cousin told me he purchased AHG for 5 year plan and they gave him 1 year free on every appliance in his home. I wanted to see if they would offer me the same price with more coverage. They decided to give me a 10 year plan on both of my properties at a better price than what my cousin paid. This last week I had a problem with my washing machine. For some reason the spin cycle was not working. I called in to Cynthia and she told me we have someone in the area that had availability that same day. Bob the appliance person they used called me five minutes after I hung up with Cynthia. We spoke briefly and he said he would be there within the hour. When he came all I paid out of pocket was... Read More

L
Lionel S
Columbia, South Carolina
5/24/2017
I am exceptionally pleased with the service so far. I have had more than four appliances breakdown this year. Each time I filed a claim I was able to use my own appliance guy to take care of the repairs. They have been honest so I would absolutely recommend them.

W
Wilbur J
Des Moines, Iowa
5/23/2017
So far so good. I have had to use the plan twice since I set it up last year.

G
Godfrey W
Phoenix, Arizona
5/23/2017
Excellent work on my washing machine.

J
Judith
Kennebunk, Maine
5/21/2017
I bought a full home warranty in August, 2016. The salesman, Joe Williams was very personable...however he tried to pressure me into buying more than a year's warranty. As it turned out I am grateful I stood my ground. I also would not buy until he included my icemaker because several of my friends had problems with ice makers. He issued me a contract with that included on the cover sheet. Sure enough, in March my ice maker decided to die and refused to make ice. I called AHG and asked how to submit a claim. Eric was very dismissive and told me to go on line to submit...which I did on March 31. I waited for a few days and no one contacted me from AHG, so I called again. This time... Read More

I
Irma H
Manchester, New Hampshire
5/17/2017
I called the phone number 2 times and got disconnected. The sales person gave me the wrong phone number when I signed up. I found the phone number over here and filed my claim today. Happy I found the phone number here.

K
Kala K
5/16/2017
I was referred by my realtor who found them online. I just purchased my first home back in January and wanted to make sure I didn't have any problems with my appliances when I moved in. I haven't had to use them but they have been really friendly so far.

F
Francisca L
Wilmington, Delaware
5/16/2017
This company is fantastic. I was a little unsure if I needed to purchase a warranty to begin with. I am truly glad I did. My mother in law came by one day and put the wrong detergent in the dishwasher. BUBBLES WERE EVERYWHERE. As you can imagine I didn't really know what to do. After my husband and I got all the bubbles out of my house the dishwasher didn't turn on. I called American Home Guard later that week and the technician was there for about an hour. Even though he couldn't fix it we ordered the part and they paid for the whole thing. I am definitely looking forward to renewing next year. You just really don't know what can happen.

F
Franky M
Lansing, Michigan
5/16/2017
I have had an excellent experience with american home guard so far. I signed up with there total plan a few months back and shortly after had a problem with my dishwasher. I used to hate waiting on hold with the last company I had. This time everything went smoothly and they repaired the motor.

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