Compare American Home Shield vs. Home Service Club Home Warranties

What’s the difference between American Home Shield Home Warranty and Home Service Club? See how our editors compare the two companies below.
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American Home Shield
9.3 / 10 - Excellent
#1 in Home Warranties
Our Partner
Home Service Club
9.1 / 10 - Excellent
#4 in Home Warranties
Our Partner
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Key Facts
  • Far and away the trusted industry leader
  • They have paid out over $3 billion in claims
  • Available nationwide
  • 24/7 team assigns pre-screened contractors within 15 min (90% of the time)
  • Best reputation in home warranty industry
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!
ConsumersAdvocate.org Ratings
9.3 / 10 - Excellent
9/10
Plan Value
10/10
Customer Experience
8/10
Contracts
10/10
Restrictions
10/10
Contractor Network
10/10
Customer Base
9.1 / 10 - Excellent
10/10
Plan Value
10/10
Customer Experience
10/10
Contracts
7/10
Restrictions
9/10
Contractor Network
8/10
Customer Base
Customer Reviews
 (968)
4.6 / 10 - Average
31%
5 stars
4%
4 stars
4%
3 stars
9%
2 stars
52%
1 stars
 (40)
6.6 / 10 - Very good
58%
5 stars
5%
4 stars
0%
3 stars
3%
2 stars
33%
1 stars
Final Verdict

American Home Shield Home Warranty and Home Service Club are very close in quality and have the same overall rating. That said, American Home Shield scores better than Home Service Club across: Restrictions, Contractor Network, and Customer Base. Whereas, Home Service Club scores better on Plan Value, and Contracts. Both companies score similarly on Customer Experience.

Latest Reviews

J
JJ C
Morrisville, North Carolina
American Home Shield Home Warranty review
6/23/2017
The technician arrived about three hours late, but worked until the job was done. My home was for sale and vacant, but he did an excellent job in keeping in contact with me. He even took a picture of the receipt and sent it to me. The overall experience in purchasing the home warranty and then transferring it to the new owers of my home was VERY EASY! AHS customer service personnel were pleasant and respectful. The representatives were in the USA which made it much easier to communicate with them. Nuances of American culture don't always translate very well. Thank you AHS!!

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
JJ. We greatly appreciate the time it took for you to share this experience with us, and we're happy that you are enjoying your services. Thanks
Robb E
Point Marion, Pennsylvania
American Home Shield Home Warranty review
6/23/2017
My central air system was identified as "not worth servicing and needing replacement." The contractor ordered the unit right there in the yard, gave me an ETA on the equipment and setup a return appointment to install the new unit. The next week he arrived and finished the work and cleaned up the site. I did experience a problem with the air handler that they promptly came back and repaired. the whole thing took a little longer than i expected (given the repair on the air handler) but the contractor was great, the unit works great and to date i have had zero problems with AHS getting a contractor out to me in an acceptable amount of time. So far, i am very pleased with this service. All the horror stories had me a little nervous though.

AHS A  
Official Response

Company Rep of American Home Shield Home Warranty
Hi Robb, It is our goal to provide the best service experience for our customers, and we thank you for sharing your feedback with us.
J
Jenny C
Baton Rouge, Louisiana
Home Service Club review
6/15/2017
I have gone through several home warranty companies before i found this one and let me tell you they are HONEST! this company is more than fair and has always been completely honest in every way. To date I have had 3 claims and each has been handled quickly with good contractors and no issues. It took a long time to find such a good company and I'm happy I did I'm a single mother of four and am completely helpless when things break down so its great to have a home warranty you can really depend on.

A
Ansell M
Fort Wayne, Indiana
Home Service Club review
4/24/2017
We have nothing but great things to say about this company. Ray helped our prevous claim and Samantha did a fabulous job this time and really helped us in a time of frustration. We thought our regular mechanic who fills us up with cheap freon would be good but he turned out to be a nightmare and we are not calling him for maintenance any more. Samantha's mechanic was thoroughly more knowledgeable and did an amazing job. The result was exactly as he said it would be and the home service company covered everything.

T
Tihia G
Brooklyn, New York
Home Service Club review
3/3/2016
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.

E
Ersie R
Knoxville, Tennessee
American Home Shield Home Warranty review
2/29/2016
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.

K
Ksenia
Woodside, New York
Home Service Club review
2/25/2016
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.

N
Nahun H
Williamstown, New Jersey
American Home Shield Home Warranty review
2/19/2016
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .