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Compare American Home Shield vs. Home Service Club Home Warranties

What’s the difference between American Home Shield Home Warranty and Home Service Club Home Warranty? See how our editors compare the two companies below.
Last Updated: November 21, 2017
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American Home Shield
9.7 / 10 - Excellent
#1 in Home Warranties
vs

Key Facts

  • Far and away the trusted industry leader
  • They have paid out over $1.8 billion in claims in the past 5 years
  • Nationwide network of more than 13,000 contractors
  • More than 1.6 million customers
  • Best reputation in home warranty industry
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!

ConsumersAdvocate.org Ratings

9.7 / 10 - Excellent
10/10
Coverage
10/10
Reputation
10/10
Contract & Price
9/10
Claims & Service
9.0 / 10 - Excellent
9/10
Coverage
9/10
Reputation
9/10
Contract & Price
9/10
Claims & Service

Customer Reviews

 (2459)
5.0 / 10 - Average
30%
5 stars
8%
4 stars
7%
3 stars
10%
2 stars
45%
1 stars
 (47)
6.6 / 10 - Very good
57%
5 stars
4%
4 stars
2%
3 stars
2%
2 stars
28%
1 stars

Final Verdict

American Home Shield Home Warranty has a higher overall rating than Home Service Club Home Warranty. American Home Shield scores better than Home Service Club across: Coverage, Reputation, Contract & Price, Claims & Service, Contractor Network, and Customer Base.


Latest Reviews

Jean R
Marietta, Georgia
11/21/2017
American Home Shield Home Warranty review
This company is terrible, wait time on the phone for customer service is 45 minutes to more than an hour and on top of that they tell you what to do and don't make note of it, keep away!


Jean R
Marietta, Georgia
11/21/2017
American Home Shield Home Warranty review
This company is terrible, wait time on the phone for customer service is 45 minutes to more than an hour and on top of that they tell you what to do and don't make note of it, keep away!


M
melissa f
Columbia, South Carolina
10/16/2017
Home Service Club Home Warranty review
I've had my microwave not work for some time now and kept forgetting to claim it with the home service club. They had replaced my dishwasher a few months back with a new stainless steel one that I selected after a technician deemed it unrepairable. I finally remembered to claim it and was expecting the same technician to be dispatched but Danielle called me afterwards offering to replace it without having the technician even go out. It was an old microwave as old as the dishwasher, original to the home, and it made sense not to waste the time and money on the technician despite him being a very good tech. She offered me a list of models and I selected a stainless steel one again to match he dishwasher and it was delivered and replaced and is making the kitchen come together more now, not to mention I can use it again and not have to use the stove.


J
J S
Baltimore, Maryland
10/16/2017
Home Service Club Home Warranty review
Long and complex air conditioning claim just finally finished and we are very happy with the result and the attention we received. To make the long claim story short, we ended up replacing the outside unit with the new refrigerant system compliant with code and were able to convert the existing inside unit to the new refrigerant to woirk together. Saved us from having to take off the door and replace entire indoor unit which is in good condition and was installed few years ago but was still using the old refrigerant to match the old outside system. We did not know that was possible but apparently a metering valve can be added to some inside units and we had one that could. Warranty comopany helped a lot and made everything possible and took the time to explain and educate us on this so that we can make the decision we wanted. We ended up saving money and having a new system with all of the code compliant and modern specifications and it is working very well. It took about a week and a couple of days but we took some time learning and deciding and the installer was able to book us in for his next available spot once we made a decision. I can go on for some time going through all the details of the claim and and the service we received but this would be a very long review. We are very happy and relieved at the same time and highly recommend this service.


T
Tihia G
Brooklyn, New York
3/3/2016
Home Service Club Home Warranty review
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.


E
Ersie R
Knoxville, Tennessee
2/29/2016
American Home Shield Home Warranty review
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.


K
Ksenia
Maspeth, New York
2/25/2016
Home Service Club Home Warranty review
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.


N
Nahun H
Eatontown, New Jersey
2/18/2016
American Home Shield Home Warranty review
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .