Compare American Home Shield vs. Home Service Club Home Warranties

What’s the difference between American Home Shield Home Warranty and Home Service Club Home Warranty? See how our editors compare the two companies below.
Disclosure: We receive advertising revenue from some partners. Learn more.
vsSelect 2 companies to compare
American Home Shield
9.3 / 10 - Exellent
#1 in Home Warranties
Our Partner
Home Service Club
9.1 / 10 - Exellent
#3 in Home Warranties
Our Partner
vs
Key Facts
  • Far and away the trusted industry leader
  • They have paid out over $3 billion in claims
  • Available nationwide
  • 24/7 team assigns pre-screened contractors within 15 min (90% of the time)
  • Best reputation in home warranty industry
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!
ConsumersAdvocate.org Ratings
9.3 / 10 - Exellent
9/10
Plan Value
10/10
Customer Experience
8/10
Contracts
10/10
Restrictions
10/10
Contractor Network
10/10
Customer Base
9.1 / 10 - Exellent
10/10
Plan Value
10/10
Customer Experience
10/10
Contracts
7/10
Restrictions
9/10
Contractor Network
8/10
Customer Base
Customer Reviews
 (464)
5.4 / 10 - Average
40%
5 stars
2%
4 stars
2%
3 stars
10%
2 stars
45%
1 stars
 (20)
8.6 / 10 - Exellent
70%
5 stars
10%
4 stars
0%
3 stars
5%
2 stars
45%
1 stars
Final Verdict

American Home Shield Home Warranty and Home Service Club Home Warranty are very close in quality and have the same overall rating. That said, American Home Shield scores better than Home Service Club across: Restrictions, Contractor Network, and Customer Base. Whereas, Home Service Club scores better on Plan Value, and Contracts. Both companies score similarly on Customer Experience.

Latest Reviews

R
RITA WESER
Great Falls, Montana
12/9/2016
We had work done on our AC. The tech was on time and the tracker HS provides is really helpful. The young man was very knowledgeable and answered all my questions. Because he needed to order a part he made an appt. to come back the next day and he did right on time as he promised. He also gave me his cell number in case I needed to contact him. Great job have had no problems since!

T
TAMEKA FOSTER
Knoxville, Tennessee
12/8/2016
AHS has an easy claim filing process. They have a very quick response time. The contractors the send out are professional. The contractors come in find the problem and fix it timely. The contractors clean behind themselves and makes sure the appliance is working properly. AHS does a follow up to make sure you are satisfied with the services you received.

G
Grantham Mass
Tallahassee, Florida
11/16/2016
Our twelve year furnace gave out way before its time and the part that went was under a twenty year warranty from the original manufacturer. The maintenance inspector who came to our house originally turned it off and deemed it a safety hazard and told us we cant turn it on at all because it releases carbon monoxide into our house. We've been with HSC for a few years now and always had pretty good experinces with them, but this was a very important situation with us not being able to use our furnace. The did what they always do and sent out a technician who has already been out to my house about a year and a half ago for my air conditioner. He quickly confirmed the cracked tube and agreed with the inspector and reported to HSC. A day later I receive a call from the agent who took my claim and she informs me that a specialist will be contacting me about my furnace replacement. I was a bit confused since i thought they would just replace the part that would come free from the manufacturer and just cover the labor but patiently waited for the call. Another lady called me an hour later and to my surprise confirmed that the furnace would be replaced. I was explained that the labor amount and work would cost as much as just swapping it out and replacing the part would still leave me with an old furnace and a much lower energy efficiency. Everything made sense and I was happy I was getting a new furnace though soemthing still seemed strange. But a new furnace was shipped to my house and the same technician came a couple of days later and replaced the old one with the new one, praised the procedures of HSC, took my deductible and left. I have a new furance in my attic, straight out of the box and i registered it for a full manufcturer's warranty again. I will see what the change in my energy bills it brings but it works great.

E
Elias Sekimoto
Buffalo, New York
11/2/2016
replaced a brand new dishwasher for us. We did have to pay a little over the coverage approved but overall got a brand new maytag dishwasher and its beautiful. Would have been nice to not have to pay anything over but it is what it is it wasn't much and we are happy with it.

T
Tihia G
Brooklyn, New York
3/3/2016
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.

E
Ersie Randolph
Rockwood, Tennessee
2/29/2016
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.

K
Ksenia
Middle Village, New York
2/25/2016
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.

N
Nahun Hernandez
,
2/19/2016
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .