Compare American Home Shield vs. Old Republic Home Warranties

What’s the difference between American Home Shield Home Warranty and Old Republic Home Warranty? See how our editors compare the two companies below.
Last Updated: June 24, 2018
Disclosure: We receive advertising revenue from some partners. 
Learn more.
American Home Shield
9.7 / 10 - Excellent
#1 in Home Warranties
Old Republic Home Warranty
8.1 / 10 - Excellent
#10 in Home Warranties
vs

Key Facts

  • Far and away the trusted industry leader
  • They have paid out over $1.8 billion in claims in the past 5 years
  • Nationwide network of more than 13,000 contractors
  • More than 1.7 million customers
  • Best reputation in home warranty industry
  • Available for multi-unit properties
  • Great coverage
  • No home inspection required

OVERALL RATINGS

 American Home ShieldOld Republic
Coverage10/107/10
Reputation10/1010/10
Contract & Price10/108/10
Claims & Service9/107/10

Coverage

Key Facts

 American Home ShieldOld Republic
Plan Types
Systems
Appliances
Combo Plan
Build Your Own
Combo Plan
Build Your Own
Benefit Limit Type
Per Item
Per Item
Typical Appliance Benefit Limit
$3,000
$250
Typical Systems Benefit Limit
$1,500
$1,000

Coverage Details

Covered Systems

American Home Shield
vs
Old Republic
  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Instant Hot/Cold Water Dispensers
  • Central Vacuums
  • Smoke Detectors
  • Doorbells
  • Ceiling Fans
  • Ductwork
  • Sump Pumps
  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Instant Hot/Cold Water Dispensers
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pumps

Covered Appliances

American Home Shield
vs
Old Republic
  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Free-standing Ice Makers
  • Trash Compactors
  • Garage Door Openers
  • Built-in Food Processors
  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Free-standing Ice Makers
  • Trash Compactors
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer
Display Less
1 More

Exclusions

For a full list of American Home Shield exclusions, check out https://www.ahs.com/pricing-and-plans/contract-policies

Exclusions

Specialty Items

American Home Shield
vs
Old Republic
  • Guest Unit
  • Pool/Spa
  • Well Pump
  • Septic
  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks

Contract & Price

Contract Details

 American Home ShieldOld Republic
Annual Premium
Starting at $299
Starting at $295
Minimum Contract Length
12 month(s)
13 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Sample Contract

American Home Shield provides a sample contract for potential customers on its website: https://www.ahs.com/pricing-and-plans/contract-policies

Sample Contract

Old Republic provides a sample contract for potential customers on its website: https://www.orhp.com/index.cfm?go=realEstatePros.viewPlanPDF&file=CA%5F5%5F1%5FBrochure%2Epdf

Cancellation Policy

Customer can cancel anytime with refund possible.
This Plan is non-cancellable, except for 1) nonpayment of fees; 2) fraud or misrepresentation of facts material to the Plan or a request for service thereunder; 3) upon mutual agreement between you and ORHP; or 4) if you harm or threaten the safety or well-being of ORHP, any employee of ORHP, a Service Provider, or any property of ORHP or of the Service Provider. If Plan is cancelled, you shall be entitled to a pro-rata refund of the paid Plan fee for the unexpired term less service cost incurred and a $50 processing fee. If a refund calculation results in you owing us for services rendered, we will bill you the net amount due or the unpaid Plan Contract fee, whichever is less.

Claims & Service

Claims

 American Home ShieldOld Republic
Service Fee
$75, $100 and $125
Maintenance Records Required for Service?
No
No
24/7 Claims Department?
Waiting Period
30 days
30 days

Contractors & Service

 American Home ShieldOld Republic
Contractor Selection
In-Network Only
In-Network Only
Contractor Network Size
13,000+ contractors
Number of Technicians
45,000 technicians
Service Recall Period
60 days
30 days

Reputation Compared

Company Details

 American Home ShieldOld Republic
Year Founded
1971
1974
NHSCA Membership
Number of Customers
1.6 million
Number of Employees
1,700
550
TrustPilot Rating
3.7 out of 10
BBB Rating
B
A+
BBB Rating
20
11
BBB Neutral Reviews
12
3
BBB Negative Reviews
642
113
Date Collected
2017-07-15

Contact & Additional Information

 American Home ShieldOld Republic
Homepage URL
Company Phone
(888) 429-8247
(800) 445-6999
Headquarters Address
150 Peabody Place, Memphis, TN, 38103
Mailing Address
P.O. Box 849, Carroll, IA, 51401
P.O. Box 5017, San Ramon, CA, 94583
Year Founded
1971
1974

Final Verdict

American Home Shield Home Warranty has a higher overall rating than Old Republic Home Warranty. American Home Shield scores better than Old Republic across: Coverage, Contract & Price, Claims & Service, Contractor Network, and Customer Base. Both companies score similarly on Reputation.


Customer Comments & Reviews

J
JACQUELINE P
Dallas, Texas
6/18/2018
American Home Shield Home Warranty review
I have nothing but trouble from one of their vendors concerning my air condition. AHS has done nothing to fix the problem, I asked for a different company to come out but they sent the same sorry company again US Air Texas This installers damaged my house and US AIR TEXAS is acting like no damage has been done. ASH needs to get better vendors for their customers.


M
Marcia
Pittsburgh, Pennsylvania
5/7/2018
American Home Shield Home Warranty review
I just bought this insurance because it was listed on www.consumersadvocate.org as the best. Now I am reading the current reviews? American Home Shield Home Warranty, do you read your reviews?


K
Kathy
Taylors, South Carolina
1/8/2018
Old Republic Home Warranty review
Heating failed during very cold weather. Their service rep said the unit was not repairable. The unit is old, no longer made and parts not available. Six days later, Old Republic’s purchasing department is still “researching “ the availability of parts. I have asked to speak to the supervisor but the person is never available. I can only assume they do not have a supervisor. Still NO HEAT. Not a very reputable company in my opinion.


D
Dean M
Wildomar, California
8/13/2017
Old Republic Home Warranty review
Old Republic has always taken care of my issues with my home. I had switched to American Home shield and found there plumbing contractor was a crook. I stop using AHS. I think they are lousy.


P
P S
Clover, South Carolina
12/21/2016
Old Republic Home Warranty review
My heating system had been running constantly for several days, I submitted a new request online last night. This morning, received a call and informed that a technician would be calling to arrive this afternoon. He did, fixed the problem! 4 Stars so they don't get overly confident!


M
Mark
Houston, Texas
11/15/2016
Old Republic Home Warranty review
I am not sure why everyone is giving Old Republic Home Warranty such bad reviews. I have been using them for 8 years now and could not be more pleased with the service they provide. The contractors have been great as well.


E
Ersie R
Harriman, Tennessee
2/29/2016
American Home Shield Home Warranty review
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.


N
Nahun H
Sewell, New Jersey
2/18/2016
American Home Shield Home Warranty review
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .