Select Home Warranty Review


Rating: 8.3 / 10 (Excellent)
289 Customer Reviews - see all reviews
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How is Select rated?
8/10
Plan Value
8/10
Customer Experience
9/10
Contracts
9/10
Restrictions
9/10
Contractor Network
9/10
Customer Base

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

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Latest Reviews

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Columbia, South Carolina
3/27/2017
How can you still list select home warranty as one of the best. It should be one of the worst. I have two claims rejected. Then I have a third one, I think this one is crystal clear, my oven's control board is not working. Then, it is rejected again. They said it is broken off. Then I called the technician who inspect the oven, I was told he just reported my control board is not working. However, the control board part is no longer available. The company is not only cheating but also very unprofessional. I would suggest anyone who is searching warranty to select another company.

crystal
,
3/27/2017
The company was very considerate. They took the time to show me what was wrong and how they were going to fix it. The man that did the repairs was very knowledgeable and kept me updated on when he was going to return. He made the required repairs in a timely manner.

joy g
Baltimore, Maryland
3/27/2017
Very professional, quick to respond, knowledgeable and patient. Highly recommendable

[email protected]
Homosassa, Florida
3/25/2017
When they no longer want to provide service they cancel your policy and claim that you requested the cancellation.

Dawn
Louisville, Kentucky
3/23/2017
This company is a sham. The call center is a joke and passes you around for an average of 20 minutes when you try to follow up on a claim. 48 hours after my small plumbing issue became urgent. I tried to get them to give me the number to an authorized plumber, but kept being told to wait for the email. I finally got the contract email, after 6 different phone calls and being hung up on twice, and the contractor they assigned did not service Louisville, they were located in Bowling Green, approx . 3 hours away. BEWARE THIS COMPANY IS UNETHICAL AND SHOULD BE CLOSED! I have contacted the better business beareau. I am going back to American Freedom. They were awesome.

Bridgette
3/22/2017
0 stars. This company would listen when I had a minor roof repair need. After getting a $300 repair estimate from their service man for an electronic panel repair, they told me they deny my claim due to a lack of maintenance because there was lint around the outside of the barrel inside the drier. I ask you, if the electronics panel isn't heating properly, how is that a maintenance issue? Really. Do NOT use this company. CALL AMERICAN HOME WARRANTY. I REGRET LEAVING THEM.

Crystal
3/21/2017
Terrible company. It's a scam. They use a depreciation value and do not cover labor. They are misleading when you purchase the coverage.

Luer
Orlando, Florida
3/21/2017
I submitted a claim for our swimming pool and it's very easy doing it which I usually do through Select Home Warranty's website. The technicians were very good and the quality of the work done is very good to this point.

suzan
Dallas, Texas
3/21/2017
The contractor was excellent, very thorough and honest. They called me in advance to let me know they were on their way. It makes a huge difference when a company provides added details to ensure you can be present when the contractor is on their way.

Pam S
Phoenix, Arizona
3/21/2017
I think Select Home Warranty scams people. I am a Realtor and have had a horrible experience with them. They have given me and my clients horrible service and end up not paying on claims. They wouldn't cover my refrigerator because they said the compressor was inside the refrigerator so it wasn't covered. When my pool filter broke, they said it wasn't mechanical damage. Their contractor that they sent to my house told them it was mechanical damage but they refused to cover it. Several contractors told me that they are the worst home warranty company o work with. I believe it.

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