Select Home Warranty Review


Rating: 8.4 / 10 (Excellent)
482 Customer Reviews - see all reviews
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How is Select rated?
9/10
Coverage
8/10
Reputation
9/10
Contract & Price
9/10
Claims & Service
9/10
Contractor Network
9/10
Customer Base

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

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Latest Reviews

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L
lesa
Suffolk, Virginia
7/22/2017
Do not purchase! I tried to put in a claim 1st time & every time I called it was someone different who barley understood English, they expect you have maintenance records on everything before they approve! I was placed on hold for long periods of time and was transferred to all kinds of people, I cancelled that day, only had for 30 days and would NEVER recommend to my worst enemy...

M
Monica D
Atlanta, Georgia
7/21/2017
Great customer service. The representatives answered all my questions and provided me with all the information needed to hire my own technician. I was reimbursed accordingly. I am happy with the service.

Marcia C
7/21/2017
When I contacted this company to purchase a home warranty, I was given information over the phone that turned out to be nothing like what was actually in the contract. The price was twice what I was quoted. They charged my credit card before I even accepted the contract and now I'm having trouble getting them to cancel it and return my payment. I spoke with a supervisor today and he made no apologies. I have since gone with another company and they don't start charging until after your 30 day waiting period and the contract is exactly as promised. Better prices too.

S
S J
7/20/2017
Paid for a 2 year warranty in full. AC unit in Central Florida stopped working in the second year of warranty. Unit was the original unit when the house was built, has never stopped working before or needed repairs. Claim denied, stated it was a maintenance issue, when the unit was at the end of its life cycle, with multiple points of failure due to corrosion. Corrosion was normal for a unit of that age in coastal Central Florida. Never had an issue with American Home Shield when a covered claim was filed.

D
david l
Chicago, Illinois
7/20/2017
The technician who was hired by Select to repair the washing machine was very professional. My repairs were approved and completed within a very reasonable amount of time. Select Home Warranty took the time to explain the claims process and how the approval system worked. I was overall very satisfied with the service. 5 stars.

A
Andrew T
Ashburn, Virginia
7/20/2017
Very pleased with my service. The pool pump broke and Select had someone come out and repair it. Everything I needed was always taken care of.

M
mitch b
Asheville, North Carolina
7/19/2017
Select Home Warranty sent a contractor to the apartment to repair the dishwasher. The contractor arrived on time and repairs were completed as soon as the parts came in. The overall service was very easy. I recommend Select Home Warranty.

P
Paula S
Waianae, Hawaii
7/18/2017
I filed a claim online for my water heater. Select had a contractor at my door within 48 hours. Repairs were made on the spot. The service was excellent.

F
Fogal
Seattle, Washington
7/18/2017
My freezer / fridge just out of the blue stopped. I just did my food shopping . I called SHW in a panic. The gentlemen calmed me down and sent a tech by the night time. He repaired the issue super

L
Louisa
Columbia, South Carolina
7/18/2017
My pool machine wasn't working. I didn't want to play around with it. So I called SHW and made sure i have the pool coverage. Once they confirmed it we filed a claim. and with in 48 hours a pool company came and turned it back on

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