Select Home Warranty Review


Rating: 8.3 / 10 (Excellent)
331 Customer Reviews - see all reviews
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How is Select rated?
8/10
Plan Value
8/10
Customer Experience
9/10
Contracts
9/10
Restrictions
9/10
Contractor Network
9/10
Customer Base

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

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Latest Reviews

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Tripp D
Woodbridge, Virginia
4/26/2017
Select Home Warranty is an absolute disaster when it comes to customer service and their sub-contractors. Below is a detailed account of my experience with a claim for my clothes washer: A claim was filed with Select Home Warranty on April 4th and a repair technician arrived at my home on April 6th. They were unable to diagnose the issue but stated they would do some research over the weekend and get back to us on Monday. Monday came and went without hearing from the repairman. After numerous attempts to contact the repairman, finally on April 11th I make contact with him--he states he is unable to diagnose the problem so I need to call the warranty company back. When I spoke to SHW... Read More

Shannon G
4/26/2017
I have this company ... two claims and no follow up. They told the one service company not to talk to me to go directly through them and I had to call to learn that my claim was denied. And, I was waiting to get my pool pump fix ... more cost to me cause I needed more chemicals ... I still yet to hear from this company

Prashant P
Boynton Beach, Florida
4/25/2017
SCAM !! SCAM !! BIG SCAM !! Worst warranty company you can expect ever. I had 3 different companies so far for my home warranty and this is worst of all. I bought a warranty for $354 in March-2016 with 2 addional months free as they advertise. In May-2016 My AC went down with bad capacitor. In the month of May the temperature is above 95 degree in Florida. I opened a claim on Thursday and couldn't get contractor until Satruday and those contractors did not work in the weekend. So I called SHW and they said get your own contractor and they will reimburse with receipt and all. So I did and paid $200 to with receipt to some local AC repair company and then submitted... Read More

yesica
,
4/25/2017
So far, I've had a good experience with Select Home Warranty and everyone there was great. I've had to put in two small claims and they were both resolved promptly and I was satisfied with the results.

Becky M
Wolfforth, Texas
4/24/2017
We have Select Home Warranty, we have had three different issues, one with our garage door, another with our garbage disposal and our refrigerator ice maker. Each time we called they stated they did not cover any of these items. Okay so why do we have this warranty company it is worthless. With our garage door they finally gave us a $100 check and made us sign an agreement that we would not sue. With our garbage disposal we called last week and they said they would get someone there. A day went by and no one called so we called Select Warranty back and they said oh we don't cover that? First they said they would and then they said the would not??? Something is wrong with this company. Then... Read More

Steffi
Dallas, Texas
4/24/2017
When we bought the house, the seller had purchased one year through Select Home Warranty. So, we stayed with them. The claim process was very easy. When I made the arrangements for the claim, my husband was home and he said the service man was very nice. He came in, and did the work. There were no issues with him at all. It was a very pleasant experience.

wendy
Saint Paul, Minnesota
4/24/2017
The companies that SHW dispatched were awesome. My most recent claim has been for an issue with my furnace. The company that they sent out is still trying to fix some issue, as it was more than just the igniter part.

Erin
Moline, Illinois
4/21/2017
DO NOT USE THEM! I signed up in November after we bought our house. I was told there were plenty of service providers in my area. Now I have been trying to get my dishwasher serviced since Mid-March, I had to play phone tag to even see if what I wanted checked (dishwasher was not washing dishes on the bottom rack and was making a loud noise when drying and dishs were not drying) was covered. When I got through they told me "we don't' cover noises". I asked what about the dishes not getting cleaned?! They replied "that's not what you told us". So fast forward another two weeks and I receive a call saying there were no service people in my area and they would email me information to secure... Read More

sachin
Orlando, Florida
4/21/2017
Submitting a claim with Select Home Warranty was straightforward and the reps were good. Everything we've had, they've been able to fix. They've been great and whenever people mention it, I always recommend them.

denise
Clarks Summit, Pennsylvania
4/21/2017
I was pleasantly surprised to get help so promptly. HVAC contractors get very busy when the seasons change! The young man who came to us was neat, uniformed, professional, polite and friendly. He had the problem fixed in less than an hour.

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