Select Home Warranty Review


Rating: 8.2 / 10 (Excellent)
250 Customer Reviews - see all reviews
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How is Select rated?
8/10
Plan Value
7/10
Customer Experience
9/10
Contracts
9/10
Restrictions
9/10
Contractor Network
9/10
Customer Base

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

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Latest Reviews

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bellinda
Matawan, New Jersey
2/27/2017
I bought the house in June and signed up with Select Home Warranty. We had a claim for our pool and submitted the claim online. The claims process was easy and their website was user-friendly, and then I got responses about it immediately. I've already recommended Select Home Warranty to friends.

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Robert Walker
Kingsport, Tennessee
2/25/2017
I filed a claim for a defective heat pump compressor. It took 4 days for them to assign a claim number. Then it took 3 more days for repair technician to perform on-site visit. It took 3 more days for them to call me asking for maintenance records which I FAX'ed to the number they gave me. It then took over another week before the repair technician was able to contact them as they didn't contact him. The repair technician then was told the most they would pay was $200 on a $900 repair because I did not submit maintenance records which I DID, and also because I did not submit photos which they never asked for. AVOID the people at all costs!!!

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jeffrey wilds
Plymouth, Minnesota
2/23/2017
This company is horrible. The customer service reps are rude and they refused to cover my very first claim related to my HVAC system leaking. Apparently a lead in an HVAC system is not covered, really? I demanded a refund and they refused, saying they will only give a prorated portion of my money back even though I only had the coverage for 2 months and they didn't cover my first issue. STAY AWAY. Go with a different company.

J
Jennifer
Ashburn, Virginia
2/22/2017
I filed a claim for my a/c that was not working this past summer. A contractor was sent to my house who was very professional and courteous. He repaired my a/c after replacing a small part and everything worked very well since then. I have always been happy with how Select handled my claims.

M
MAGGIE LOPE
Fort Worth, Texas
2/21/2017
This has been the worst company ever.. I would not recommend it to anybody.. After they approved my claim to come fix my garage door and sending the company, I was not happy with the company they sent me.. I called them and asked them to send me someone else, they refused and asked me to give this garage company a chance, which I agreed.. They stood us up and I called select and told them what was going on and they could never help me, after asking to speak to manager they gave me the run around and never got a call back from manager.. Then they finally tell me that my claim should have never been accepted and told me they would not cover the problem.. Keep in mind all this happened over a... Read More

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lina
Baltimore, Maryland
2/21/2017
My stove was not heating up the food. Select Home Warranty sent a contractor to my house to make repairs. The contractor got the replacement part approved by Select and it was installed as soon as it came in. The stove now works as new. I am satisfied with my policy.

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Yvette
New Orleans, Louisiana
2/21/2017
I submitted a plumbing claim on the SHW website. A plumber called me to schedule an appointment. The plumber was on time professional and courteous. He fixed my problem on the same visit. I could not be more pleased with my warranty.

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Nicholas
Dallas, Texas
2/21/2017
I filed a claim to Select Home Warranty by phone for a washing machine repair. I usually get contacted by their technician within 24 hours and so far, they’ve been very courteous and very responsive. Their work has been very acceptable.

Michael Goodman
2/20/2017
This has got to be the worst home warranty company around. They take your money up front and give you a great price and then when something breaks they postpone until you agree 1/4 of the price of your product. My washer broke in December. This is Feb 20 and I just received a check for 150.00 after over 2 months of calling, begging, being on hold, talking to non-english speakers that I felt at times lied to me about the check being in the mail. They offer you an amount and you accept then they have to send you a claim form which they forget to do so you have to call again. They are not like name brand companies that replace your product. They only give you what they think your product is... Read More

Tammy Massey Adams
2/17/2017
i had this warranty since 2015, i called because my dryer needed service, they said i would get a email of the technician and phone number, never an email until i called back,it took almost three weeks before a technician can to my house, the worst tech every, i never got the dryer fix, i do not know who's the worst the select home warranty or the technician,do not give your money away save your money and be your own warranty for your appliance, they in it to take your money.

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