Select Home Warranty Review

#7 in Home Warranties

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

Latest Reviews

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Select Home Warranty
D
DONNA
Select Home Warranty review
12/1/2016
May I begin my complaint with FRUSTRATION, DISAPPOINTMENT and MISINFORMED. I've been with company for approximately three months; I called December 1, 2016 to place my first claim. OH MY GOD, please help me JESUS. The representative was NOT knowledgeable, asking me what the problem was with my heating system, I told her, that's why I pay you to get someone out here to find out what the problem is. I ask to speak to a supervisor and was disconnected. I called back, this representative was better but I was told that I have to call the contractor, schedule the appointment and before they do any work I have to call Select Home Warranty to get authorization first. I told them I need someone asap because my home is very cold (between 60 -65 degrees) with a sick elderly parent. Their response, we cant get to you till Saturday between 12 noon - 5:00p; today is Thursday. WHAT A NIGHTMARE!!!!

Linda Maggio Sartin
Select Home Warranty review
11/28/2016
SHW is the worst! My fault for not reading the fine print! Also, for trying to go cheaper than AHS! READ THE FINE PRINT ... they charged me for 2 years up front, ($ 1,600) saying it was a discounted rate and gave me a 6 mo extended warranty. When I cancelled after 10 mos. they prorated me and withheld all the $ they paid out on repairs, plus cancellation fee. I received a $ 28 cheque, and an ulcer from dealing with them! Beware you have to call numerous times to get a repair person out to house (half the time no one shows up, time off from work and my day totally wasted) Repair people that they do sent out have replaced parts that were not broken to begin with. Also, had repair person who actually said my refrigerator needed a new condenser, ordered a part, came back & took my good part and replace it with their old used part and billed me and SHW for it! (Probably, because they couldn't stand dealing with SHW either)! I'm going back to AHS...and reporting SHW to BBB & DOJ in my state and NJ, local & two state chamber of commerce's and telling everyone I know on social media and local websites that I'm on! Karma is a bitch! RIP SHW! ...

S
sunil
Centreville, Virginia
Select Home Warranty review
11/24/2016
I filed a claim on August. I have not received my claim money even it is November end. I have called on several occasions. I have talked to ED who promised that i will receive my claim money at the end of October. I called last week and talked to a lady and she said every one is gone for the day at 4:00 pm on Thursday and some one will call me Tomorrow. It has passed a week and i have not received any call nor my claim money. Even when i reported claim, no contractor showed for a week. They are a scam. Beware of them!!!!

C
c
Select Home Warranty review
11/18/2016
Over the course of 6 months and 3 claims, this warranty company sent out only 1 technician, and that was only after I threatened to file a complaint with the BBB. They are very slow to respond if they respond at all and they do not have any workmen in the area i which I live. Furthermore, their exclusions are ridiculous. During the first 3 months, they only pay a certain amount and read very carefully because they exclude many items considered to be part of systems, a heat-exchanger is not covered as part of the heating system. The only company I have found that excludes this. Do not be fooled by their low deductible. Pay the extra for coverage that really means something and really read their contract and exclusions carefully before signing and agreeing to anything.

H
haley
Select Home Warranty review
11/17/2016
Terrible experience. If you paid me i would not deal with this company ever again.