Select Home Warranty Review

Rating: 9 / 10 (Excellent)
647 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States. They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.

How is Select rated?

Breakdown

9/10
Coverage
9/10
Reputation
9/10
Contract & Price
9/10
Claims & Service

Overall Rating: 9 / 10 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits. They do have a waiting period for service, and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo/Hybrid
Benefit Limit Type
Per Item
Typical Appliance Benefit Limit
$500
Typical Systems Benefit Limit
$2,000

Coverage - 9 / 10

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage. With no term benefit limit set, appliances are capped at $500, while systems are limited to $2,000. As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pumps

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 9 / 10

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage. For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website. In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims & Service - 9 / 10

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services. In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement. The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract. After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
6.1 out of 10
BBB Rating
B-
BBB Rating
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2017-01-26

Reputation - 9 / 10

Select Home Warranty is a relatively small company that is not a member of the NHSCA. In addition to their TrustPilot rating of 6.1 out of 10, this company has held a B- rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Our Partner
9.0 / 10
  • No claims allowed in first 30 days
  • Claims may be subject to caps for the length of the policy
  • $60 Service Fee, $75 Cancellation Fee
  • Thousands of local service providers across the country
  • Easy online quote form (just your info & home address)
  • Special Offer: Call now to receive $100 off plus two months free plus free roof leak coverage

Latest Select Reviews

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Sebastian T

9/19/2017
For $599 me and my wife could not go wrong. We made a claim a few days ago and its already been fixed. Super Service - Jen


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John M

9/19/2017
There was a well pump that came with my house that I never used. I decided to save water in my house and use it. The pump was no longer functioning. It took about a week for the special order part and it was replaced new!!


E
Elizabeth L

9/19/2017
The platinum plan worked in my favor. My second fridge stopped working and I was told it would cost $300 to repair. I took a Select warranty waited 30 days and had them come and repair it. So it worked out that I got a free warranty!


M
Marshall D
Albuquerque, New Mexico

9/19/2017
There are 3 properties I maintain on the east coast. I have used Select Home Warranty to protect these properties. I have only had to make one claim on a built in microwave that wouldn't rotate. They sent someone out within 48 hours and had a Motor part ordered and replaced within 72.


E
Estevan P

9/19/2017
The metal chain of the garage door opener failed working. Made a claim and a garage specialist in my area fixed the rust in just a quick 20.


S
Shaju
Ashburn, Virginia

9/16/2017
This is my second experience with them, needless to say both experiences were terrible.  I was a customer to few other home warranty companies before, but haven't experienced the kind of horror I'm going through now with this (Select Home Warranty) company. My AC broke down and they assigned a contractor. Since the original contractor was too busy to give me an appointment, as per the suggestion of customer service representative, I hired another contractor do the diagnosis. The contractor diagnosed the issue and went for pre-authorization with estimates. I was asked to send the photos and proof of maintenance  performed. I sent some photos of the unit and all maintenance records since... Read More


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Lillian S

9/15/2017
For the first year subscription to this home service plan I was offered a discount of 15% valid for the next six hours. It was a short time to take a decision but the offer was too lucrative to miss. Today, after having experienced the home service for 9 months I am glad that I took the right decision.


A
Antonia A
Providence, Utah

9/15/2017
I had a very fruitful discussion with the Paul from Select. Not only he answered all my queries but also guided me through the various home warranty reviews on the net. It became easier for me to zero on this home warranty company.


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Sandy W
Asheville, North Carolina

9/15/2017
I wanted to get a broken lighting fixtures of my drawing room changed to a French design that I had purchased. The team agreed to get it done at an hourly electrician fee of $60. The work was done very professionally by the electrician in less than 2 hours. Thanks for the support provided.


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Robert W

9/15/2017
The built in microwave was making more sound than it usually does. I called up the claims department and they agreed to send the electrical expert. Luckily for me, the magnetron failed as the expert switched on the microwave and tried to run a heating cycle. He had to recommend the magnetron change and that too free of cost. I had to pay only the technical expert fee of $45 and saved almost $150. Some element of luck and the balance credit to Select.


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