Select Home Warranty Review


Rating: 8.4 / 10 (Excellent)
407 Customer Reviews - see all reviews
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How is Select rated?
9/10
Plan Value
8/10
Customer Experience
9/10
Contracts
9/10
Restrictions
9/10
Contractor Network
9/10
Customer Base

Select Home Warranty Review

Select Home Warranty makes it easier for homeowners to get coverage for their appliances and systems by providing a variety of home warranty options. Maintaining a home, especially an old one, can be very frustrating and financially draining. Select Home Warranty's help lines are available 24/7, you'll have access to thousands of affiliated local contractors who provide service across the country.

Coverage 

Select Home Warranty offers three major plans: Bronze, Gold and Platinum care. Bronze is geared toward covering home appliances, Gold covers home systems. Platinum offers both Bronze and Gold coverage and a lot, lot more.

A good thing about Select Home Warranty is they actually require you to sign your contract before they start charging you. You would think this was par for the course, but we found a lot of providers don't even give you the contract unless you ask. Of course we recommend you methodically go through your contract before you decide on purchasing. And that doesn't just apply to Select Home Warranty it goes for any home warranty provider. Home warranties often have specific stipulations, like requiring you to provide inspection records of certain systems and appliances. 

Platinum Care

Plumbing Stoppage
Plumbing system
Clothes Washer
Heating System
Water Heater
Garbage Disposal
Refrigerator
Stove/Oven
Microwave Oven (Built In)
Cook top
Dishwasher
Clothes Dryer
Ductwork
Garage Door Opener
A/C, Cooling
Electrical System
Ceiling Fan

Gold Care

Heating system
Water heater
Plumbing system
Duct work
A/C, cooling
Electrical system

Bronze Care

Clothes washer
Garbage disposal
Refrigerator
Stove/ oven
Microwave oven (built in)
Cooktop
Dishwasher
Clothes dryer

Optional Coverage

Pool
Central Vacuum
Second Refrigerator
Sump Pump
Well Pump
Limited Roof Leak
Stand Alone Freezer
Lawn Sprinkler System
Septic System
Ice Maker (In Refrigerator)
Plumbing Fixtures/Lighting Fixtures
Additional AC Unit(each)
Additional Heat/Furnace(each)
Additional Water Heater(each)
Spa

For a more detailed look at Select Home Warranty’s coverage please check their coverage plan page

Price

Service fee $60

Fine Print

You may cancel Select Home Warranty's contract within thirty (30) days from the order date, as set forth on the schedule page accompanying the agreement. In the event you cancel within the thirty (30) day period, you shall be entitled to a full refund if and only if, no service has been provided under the contract. After the thirtieth day, you may receive a pro-rated refund if and only if, no service has been provided under the contract, unless otherwise agreed by the company. If services have been rendered, a $75 cancellation fee will be charged and any service costs incurred by Select Home Warranty. 

Select Home Warranty has a $500 cap on AC repairs during the first three months. After that it goes up to $2000. 

In the event Select Home Warranty denies your claim they will send you their detailed reason in writing. If you wish to obtain a second opinion to challenge their decision you will have to pay for it yourself.

Final Thoughts

Select Home Warranty covers a wide range of home systems and appliances in their Platinum plan, but still comes up short compared to other similarly priced plans from other home warranty providers. Select Home Warranty’s Bronze and Gold plans do not offer enough coverage, this makes the Platinum the only logical choice for homeowners. Some of the other items covered in their optional plans like stand alone freezers or central vacuum systems are commonly offered in other company's basic packages, which makes getting them as an optional feature a more expensive option altogether.

 

 

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Latest Reviews

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B r
Tempe, Arizona
6/23/2017
BUYER BEWARE! We bought the platinum coverage policy when we closed on a home purchase and 4 months later our air conditioning stopped working. We live in Phoenix, AZ so not having a/c is a real problem. We called the warranty company and they had someone out the next morning. We were told it was going to cost $1600.00 to fix it. We asked would it be covered and were told they submit the paperwork to the warranty company and it takes 3-4 days to get their approval or denial. We called the warranty company, had them look up our policy and asked if this would be covered through them. We were told they couldn't discuss it with us until the claim had been turned in. We told Select Home... Read More

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Robert C
Tyler, Texas
6/22/2017
I'll describe, briefly, my four claims with a great 3 year policy for 1200.00: 1. Built in microwave broke, which was installed in 2006. I was told it no longer is made in 2016. Therefore they gave me 95.00. It cost me 525.00 for the same new model to be replaced and installed in the cabinetry. 2. Light in garage door opener not working. I was told although the garage door opener is covered, the light is not. I got my own technician, who replaced the circuit board, which was covered. They reimbursed me about half the bill. 3. Leak in upstairs toilet. Their plumber stated I would need the ceiling below opened and the entire bathroom ripped up for about 4000.00 to repair. My contractor... Read More

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fernando
Miami, Florida
6/19/2017
My stove claim was handled very well. They fixed my issue right away. The stove now heats up. I am very impressed with my service.

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Doug C
Hot Springs Village, Arkansas
6/19/2017
I believe this site may not be reliable. Select Home Warranty is a Criminal Enterprise and not legitimate company. If you read Yelp or other reviews they have only 1 star because they never pay for any claims. We have had 4 claims and all have been denied. The company steals money from people all across the U.S. After discussions with an attorney I find you cannot sue them! A really nice class action case would do them good. The only recourse is arbitration in New Jersey of all places.( home of the bridge closing thieves) The company also employs web services companies to fake their reviews and dilute real reviews.

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Doug C
Hot Springs Village, Arkansas
6/19/2017
I believe this site may not be reliable. Select Home Warranty is a Criminal Enterprise and not legitimate company. If you read Yelp or other reviews they have only 1 star because they never pay for any claims. We have had 4 claims and all have been denied. The company steals money from people all across the U.S. After discussions with an attorney I find you cannot sue them! A really nice class action case would do them good. The only recourse is arbitration in New Jersey of all places.( home of the bridge closing thieves) The company also employs web services companies to fake their reviews and dilute real reviews.

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noha c
New Orleans, Louisiana
6/19/2017
I had this policy for over four months I had a problem with the water heater and I filed a claim,after two days no one called me back so I called to check on my claim and they said it was denied and for me to get a local contractor and fix it and send the bill to them and they will decide if they will pay it,this company is a scam please save your money and time.

A
al M
Tomball, Texas
6/18/2017
Select home warranty has been major disappointment from the get go. We bought Select at the closing of our home. Went to file a claim 2 months later and they said they never received the payment from the title company so we did not have coverage. Title company assured us it was sent but would overnight a new payment that same day. We had to pay for the repair since we were not within 30 days . Now we have a new claim for a refridgerator and they said you are covered but were too busy to send anyone to repair. You can repair yourself and upon approval we will reimburse . Not trusting this company we said no and would prefer they send someone to fix it. After 4-5 phone calls because we never... Read More

Brett P
Arnold, Missouri
6/17/2017
I left HSA for Select Home Warranty. Big mistake! My A/C went out. I had a technician come out and tell me that all my freon had leaked out. He was not able to find the leak and recommended a replacement unit. Select Home Warranty told me that freon leaks were not covered, so f*ck off. My wife and I had to pay $1800 out of pocket for the service call and freon, plus the stop leak for the unit. Don't bother with this company, you will lose. I will be going back to HSA.

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Dave M
Felton, Delaware
6/17/2017
It is just a scam to get your money, I have them and had an A/C unit go bad, after a month they want to see the records of what all I had done to it since it was new.....I had a fan replaced 2 years ago so they told me in the fine print it was written that due to it having been serviced before it wasn't covered, they offered $150.00 to get it fixed on a $1400.00 bill and now they haven't sent that either. How do you spell SCAM........Select Home Warranty

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Dan G
Fort Worth, Texas
6/16/2017
• Please think twice before you deal with this company. As a policy owner completely dissatisfied with the lack of service and fine print that the average person doesn’t have time to study. Monday morning I put in a claim regarding my AC and was told that a local contractor will reach out to me. Wednesday rolls around and my family and I are still suffering the Texas heat with no word from a tech so I decided to call and sift through my email. I found a spam email from select home warranty telling me I have to call the tech and schedule an appointment. Being the level headed person that I am I took partial blame for overlooking the email and not being informed on how this company processes... Read More

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