Old Republic Home Warranty Review
80 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from some partners.
Old Republic Home Protection, formerly called Dependable Home Warranty, was founded in 1974 and became a subsidiary of Old Republic International in 1982. The California-based company has since undergone management changes that have contributed to its growth and expansion beyond California. It is currently considered the third largest home warranty company in the United States.
Leave a comment for Old Republic Home Warranty
80 Customer Comments & Reviews
Loading Reviews ...
Yes I called this Company 8 times Today starting at 3:05pm CST and each and every time I was literally hung up on, then I called back finally got a Person on the Phone his name is Sealth time was 3:10pm he said let me connect you to Billing and then hung up, so I decided to call Billing again myself and stayed in hold for 15 minutes and the Auto can on and said "instead of holding you can be called back without loosing your spot leave a call back Number and your call will be returned", well it's 5:10pm and I'm still waiting. My advice to anyone that is interested in Purchasing Extra Home Insurance for Select Home Warranty Please look some where else this is the worst Company I have come... Read More
Old republic sells insurance in lassen county and they make it so difficult for a contractor to contract with that there are none in the area. So why are they allowed to sell this insurance to home owners in the county if they cannot get a licensed contractor hired to do any work. Huge waste of money
Do NOT waste your money on this company. I have had the worst customer service I've ever experienced with Old Republic. By the end of my annual membership with them, it ended up costing me a small fortune because they do NOT adhere to their warranties - must have really good corporate lawyers, because they ALWAYS weaseled out of paying what should have been covered.
I am giving orhw a zero rating. I have had this warranty and been paying premiums for 10 years and in that time have filed only two claims. One was for an old water heater that failed because it was at least 12 years old and that they denied the claim saying that the only reason it failed was because it was "improperly installed". Really? After working fine for 12 years? The second claim was because of a water leak that they said they would only cover it up to a maximum of $500. Even though it was going to cost me thousands to get it fixed. To add insult to injury they charged me a service charge and raised my renewal fee $50 each time. I estimate they have over $5000. Of my money in... Read More
If I could give them zero I would. They will make you call again and again to partially or not at all did the problem (has 3 different AC guys come out and finally the last guy we're "like look, the unit is not functioning and we can't keep paying ppl to come out just to cash a trade fee check we really need this fixed" funny he actually spent the time to search out the true problem.....all the others guys could care less (btw this is last and this year in the middle of the summer when I was 8 months pregnant with a toddler & no AC in Texas) so the guy tells them the problem and now some how we owe $375 for an "access fee" which is just another way to say labor charge......at this point... Read More
I have 25 years in the real estate industry as a home builder and licensed realtor. I have had two dealings with this company over the past year and they are terrible. The subcontractors that they call to address problems are incompetent and often do not return calls. When you call old Republic to complain they simply assign another contractor in hopes that the next guy may fix the problem. Poor customer service and poor follow through. Do not waste your money on this home warranty company!!
AVOID THIS COMPANY! GO WITH SOMEONE ELSE!!! Our realtor set us up with this company at the last minute at our closing because it was a detail they had forgotten about prior to that. Initially we thought it was okay. We had a couple of minor issues that seemed to be handled fairly well. However, we had this company for a total of 3 years and as time went one, they just got worse. Their technicians didn't show up and when they did, they failed to order parts and we would wait for a month or longer for something to be fixed! Then because we actually had used them multiple times, they dropped us without even telling us! We called to put in a service request and they simply said that our plan... Read More
I've had old republic for two years since I bought the house. The first year I had two service calls they came in a timely fashion and fix them. The second year they charge me $190 more for a renewal . My Air conditioner was not working and it took them three different service man to fix it over a four-month period. And my subzero icemaker was not working in June and it took them four different service men over a 7 months to send somebody out to try and fix it. Each time they came they charge me a service charge . Now without notice they tell me we are unable to renew your home warranty plan at this time. Good because The repair people were terrible and I was going to look for... Read More
This is the WORST Home Warranty service there is. Not only do they not have any providers in the desert, we have to wait until the Provider 70 miles away can get out here. No Air Conditioning Providers out here? What? Will be researching different Home Warranty Plans tomorrow.
Have had these guys for years but they just got on my bad side.... dropped me with no notice. Okay, so I had some repairs this year, but I also have over 15 policies with them... well there goes those as they expire.