Landmark Home Warranty Review
105 Customer Comments & Reviews - see all comments
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Landmark Home Warranty, LLC is Utah-based home warranty company founded in 2004. The company, which services Arizona, Idaho, Nevada, Oregon, Texas, and Utah, offers comprehensive and customizable coverages starting around $30 a month. Landmark Home Warranty has overwhelmingly positive customer reviews and a Better Business Bureau rating of B+.
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105 Customer Comments & Reviews
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I scheduled the re-key service online, paid online, called and had the service scheduled with no problem at all, and the re-key service was great. I'm very satisfied.
As a real estate agent, I always recommend Landmark Home Warranty for both my Buyers and Sellers. I have never had a complaint. My wife and I purchased our "retirement" home this summer. There was no question but that we would purchase a Landmark Home Warranty as part of our purchase package. Immediately upon closing we were notified by Landmark of the coverage available to us in our Warranty. Just this last week, the power outlet to our washing machine quit working. Of course, I thought a circuit breaker had been tripped. I did all the things I knew to try to re-establish power, but failed. A quick phone call to a Landmark Home Warranty claims specialist who took the pertinent... Read More
Landmark was fairly good at answering my call, however they did not give me the name of the contractor who is supposed to come and fix my swamp cooler. That company did a terrible job as they had to come out and check my swamp cooler again because it started acting up a couple days after it was fixed. After he came back a second time, it started acting up again just a couple hours later. The warranty place is a pretty good company, but I don't trust the contractors they have worth a lick.
Fast easy service. Good customer service.
I have had a Landmark Home Warranty for the past four years now. Each time I call, the person who helps me is professional, kind and knowledgeable. They get my claim started quickly and they also follow up after the claim is completed to be sure that I am 100% satisfied. Excellent company to work with!
I have never had worse customer service ever. AC broke they sent out a company that never finished wiring it. After calling LandMark they insisted the AC company did everything right basically I did not know what I was talking about. Odd as they also sent out an electrician that confirmed there was still something wrong with the AC unit, Only after they sent out the 2nd AC company did they find the issue and get it fixed. I find Land Mark to be very unprofessional and rude. Not again with these guys.
We received a home warranty through Landmark when we purchased our house, and I have been very pleased with the level of service we have received. They are always quick to respond to any question or service request I have.
Please be aware & tell all you know!!!I was billed for services that were not done by LMW hired trade (the trade admitted the mistake / DNB Plumbing). Related: Landmark Home Warranty - Don't buy a home warranty from Landmark I paid $70 (service call) and then an additional $473 and Landmark Warranty did nothing about it even after knowing that I was charged for services not done. Worse, they back up their trade for what they did! I tried to give LMW an opportunity to do the right thing, but they refused to do so! LMW refused to pay for standard installation on a water heater by claiming modifications were done, which were not. I am still out what I paid for services not... Read More
I am a realtor and have ordered many homewarranties thru landmark over the years. Recently, I have purchased a home for myself and had the opportunity to experience their service first hand. I had an issue with my air conditioner not working(on a weekend of course), and called landmark. they were very helpful on saturday and, although the contractor did not call me until monday(which I expected), they did have a good, qualified contractor come out.it took a little while to get the repair approved and part ordered, but the local landmark rep-Nate went above and beyond the call of duty and helped expedite the repair by going himself to pick up the part from the distributor and meet the... Read More
Very good personnel and work with you on large claims to resolve issues. One bad contractor for AC work who is now fired, but otherwise contractors have been honest and did good work.