Landmark Home Warranty Review
116 Customer Comments & Reviews - see all comments
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Landmark Home Warranty, LLC is Utah-based home warranty company founded in 2004. The company, which services Arizona, Idaho, Nevada, Oregon, Texas, and Utah, offers comprehensive and customizable coverages starting around $30 a month. Landmark Home Warranty has overwhelmingly positive customer reviews and a Better Business Bureau rating of B+.
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116 Customer Comments & Reviews
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Excellence in service and response, had a good solution and helped pay for a little bit. They have great response time and everyone is super friendly and helpful, I just wish they covered more.
always rapid response and follow up for all our service calls
I have an old AC unit and have to have someone come out at least once a year if not more. I was able to request a specific contractor that has helped me the last few years so I didn't have to explain everything all over to someone new. They are always helpful and pleasant when I call whether I'm in a crisis or just need someone to come and check something non-crisis. I would highly recommend this company based on the low costs and high customer service.
I'm a first time homeowner and it's been a big help having Landmark to help me out.
Every time I've called they are available, curtious, and quick to help.
Great customer service! I called at 9pm to report my central ac was not working. The repair man arrived at 10 am the next morning. He was very courteous and knowledgeable. Thank you Landmark for making this a hassle free experience!
Fast Response Time and great Service
Excellent customer service and prompt repairs. I called Landmark about 9pm and they had someone out to fix my AC by 10:00 am. the next morning. The repairman was courteous and very knowledgeable. Absolutely zero hassle which makes my life so much easier!
Other than the claims manager being extremely polite, the "service" provided by this Home Warranty proved to be a total waste of time. (Good thing I have another bathroom.) As a Licensed Realtor, I encourage the purchase of a home warranty to all of my clients and referred 54 home warranty purchases in 2016 / 11 so far, in 2017. In 13 years, in the business, that's a lot of policies. Apparently not all home warranty companies provide equal or valuable service. It took 4 days to have a technician show up to effect the repairs. Repairs were not completed to my satisfaction. In effect, no repairs were made as the leak is still occurring. (I am guessing they did this to insure they would... Read More
Fast and on time. Explained all over the phone.