Landmark Home Warranty Review


Rating: 9.2 / 10 (Excellent)
62 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Landmark rated?
10/10
Coverage
10/10
Reputation
6/10
Contract & Price
9/10
Claims & Service
9/10
Contractor Network
10/10
Customer Base

Landmark Home Warranty - Overview

Founded in 2004, Landmark Home Warranty is an excellent home warranty provider with a strong history of satisfied customers. The company operates in Arizona, Idaho, Oregon, Nevada, Utah and Texas. It offers a Home Systems plan which provides generous coverage of most of the internal systems of your house, and a Total Protection plan which adds the appliances as well. What's more, Landmark allows homeowners to purchase coverage for additional items on an a la carte basis. Customers can choose from service fees ranging from $60 to $100 depending on the state, the higher service fee will translate to lower monthly premiums. Coverage is available for:

  • Single Family Residences
  • Condos
  • Duplex
  • Triplex
  • Fourplex 

Landmark is a dependable company that carries a A- rating with the BBB. They also have scores of disproportionately positive reviews online considering the customers usual experience with the home warranty marketplace. However, they are licensed in only six Western/Southwestern states. 

Landmark also provides a variety of plans for homes that are a part of a real estate transaction.

Coverage

 

Home Systems 

Total Protection

SERVICES

A/C & Heating Pre-Season Tune-ups

Yes

Yes

Pest Control

Yes

Yes

Subterranean Termite Treatment

Yes

Yes

NO FAULT COVERAGE

Improper Installations, Repairs, or Modifications

Yes

Yes

Mismatched Indoor and Outdoor Systems

Yes

Yes

Haul Away

Yes

Yes

AIR CONDITIONER/HEATER

Central AC (Unlimited Units)

Yes

Yes

Electric Heating System (Unlimited Units)

Yes

Yes

HVAC Modifications

Yes

Yes

Refrigerant Recovery, Recapture, and Recharge

Yes

Yes

Air Source Heat Pumps

Yes

Yes

ELECTRICAL

Wiring, Plugs, Switches, and Fuses

Yes

Yes

Panels and Subpanels

Yes

Yes

Junction Boxes and Circuit Breakers

Yes

Yes

Conduit

Yes

Yes

Ceiling and Exhaust Fans

Yes

Yes

PLUMBING

Water Heaters

Yes

Yes

Tankless Water Heaters

Yes

Yes

Plumbing Pipe Leaks

Yes

Yes

Drain Line Stoppages

Yes

Yes

Toilets

Yes

Yes

Whirlpool Motor and Pump Assembly

Yes

Yes

Shower and Diverter Valves

Yes

Yes

Faucets, Shower Heads, and Arms

Yes

Yes

Pressure Regulators

Yes

Yes

Interior Hose Bibbs

Yes

Yes

Hydrojetting

Yes

Yes

APPLIANCES

Garage Door Opener

 

Yes

Dishwasher

 

Yes

Garbage Disposal

 

Yes

Oven / Range / Cooktop

 

Yes

Built-In Microwave

 

Yes

Kitchen Refrigerator

 

Yes

Washer and Dryer

 

Yes

Central Vacuum

 

Yes

 

A La Carte Options

Garage Door Opener

$40

Garbage Disposal

$15

Dishwasher

$40

Oven, Range & Cooktop

$45

Built-In Microwave

$25

Kitchen Fridge

$50

Wet Bar Fridge

$25

Washer and Dryer

$85

Central Vacuum

$20

Stand Alone Freezer

$40

Water Softner

$45

Roof Leak Repair

$100

Exterior Pipe Leak Repair

$100

Swimming Pool and Hot Tub

$160

Salt Water Swimming Pool and Hot Tub

$340

Free Standing Icemaker

$45

Septic System and Pumping

$85

Grinder Pump

$150

Booster and Well Pump

$150

Well Pump

$90

Guest House Home Protection Plan

$145

Total Protection Add On

$250

 

Price

Landmark Home Warranty's annual rates change determining on which service fee you choose. The following are sample rates for Texas.

-- $70 Service Fee --

HOME SYSTEMS PLAN - $425
TOTAL PROTECTION PLAN - $675

-- $100 Service Fee --

HOME SYSTEMS PLAN - $360
TOTAL PROTECTION PLAN - $610

Landmark Home Warranty – Final Thoughts

Landmark Home Warranty offers great coverage on home systems and appliances for residential properties. In fact, for the price, they offer some of the most extensive coverage in the home warranty business. While many home warranty providers are looking for any reason at all to deny coverage, Landmark goes in the opposite direction and covers things other providers explicitly prohibit. Their No-Fault Coverage, which comes with both plans, will pay for systems and appliances that were improperly installed or repaired. And their Service coverage actually pays for pest control, so you won't have to have a separate pest control company. Lastly, as home warranty companies go, they have one of the best reputations for dependability and customer service.

If you live in the states of Arizona, Idaho, Oregon, Nevada, Utah and Texas, Landmark Home Warranty is our home warranty pick for you.

Start your review for Landmark Home Warranty

Latest Reviews

7.73
Based on customer reviews
62 Reviews
Loading Reviews ...
TJ G
8/23/2017
Fast easy service. Good customer service.

Laura J
Salt Lake City, Utah
8/18/2017
I have had a Landmark Home Warranty for the past four years now. Each time I call, the person who helps me is professional, kind and knowledgeable. They get my claim started quickly and they also follow up after the claim is completed to be sure that I am 100% satisfied. Excellent company to work with!

C
Cydnee
Salt Lake City, Utah
8/16/2017
I have never had worse customer service ever. AC broke they sent out a company that never finished wiring it. After calling LandMark they insisted the AC company did everything right basically I did not know what I was talking about. Odd as they also sent out an electrician that confirmed there was still something wrong with the AC unit, Only after they sent out the 2nd AC company did they find the issue and get it fixed. I find Land Mark to be very unprofessional and rude. Not again with these guys.

A
Ashley S
Boise, Idaho
8/14/2017
We received a home warranty through Landmark when we purchased our house, and I have been very pleased with the level of service we have received. They are always quick to respond to any question or service request I have.

S
Sylan C
Arlington, Texas
8/13/2017
Please be aware & tell all you know!!!I was billed for services that were not done by LMW hired trade (the trade admitted the mistake / DNB Plumbing). Related: Landmark Home Warranty - Don't buy a home warranty from Landmark I paid $70 (service call) and then an additional $473 and Landmark Warranty did nothing about it even after knowing that I was charged for services not done. Worse, they back up their trade for what they did! I tried to give LMW an opportunity to do the right thing, but they refused to do so! LMW refused to pay for standard installation on a water heater by claiming modifications were done, which were not. I am still out what I paid for services not... Read More

Pieter W
South Jordan, Utah
8/11/2017
I am a realtor and have ordered many homewarranties thru landmark over the years. Recently, I have purchased a home for myself and had the opportunity to experience their service first hand. I had an issue with my air conditioner not working(on a weekend of course), and called landmark. they were very helpful on saturday and, although the contractor did not call me until monday(which I expected), they did have a good, qualified contractor come out.it took a little while to get the repair approved and part ordered, but the local landmark rep-Nate went above and beyond the call of duty and helped expedite the repair by going himself to pick up the part from the distributor and meet the... Read More

Eli D
8/7/2017
Very good personnel and work with you on large claims to resolve issues. One bad contractor for AC work who is now fired, but otherwise contractors have been honest and did good work.

April J
7/17/2017
Simple to use when needed .

E
Erica
Houston, Texas
7/10/2017
Once I placed the service request I received a call regarding my request within 20 minutes, it was July 4th. The next morning the service technician was out and everything was fixed. Great customer service.

R
Ryan C
San Antonio, Texas
6/21/2017
This is a cautionary tale of why you should not use home warranty companies, particularly Landmark Home Warranty. In it, you will find the story of a company who would do whatever it could to not fulfill the terms of its contract, instead opting to consistently shift the blame to the homeowners. First, a little background… Back in September 2016, my soon-to-be wife and I so excited to finally put our days of renting behind us. Of course, the process of buying a home, particularly your first, is long and frustrating, but we got through it and now own a beautiful 2,000 square foot home in the northern part of San Antonio, Texas. During the process, we had a home inspection done back at... Read More

Start your review for Landmark Home Warranty