Landmark Home Warranty Review


Rating: 7.3 / 10 (Very good)
41 Customer Reviews - see all reviews
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How is Landmark rated?
8/10
Plan Value
6/10
Customer Experience
5/10
Contracts
9/10
Restrictions
8/10
Contractor Network
9/10
Customer Base

Landmark Home Warranty - Overview

Founded in 2004, Landmark Home Warranty is an excellent home warranty provider with a strong history of satisfied customers. The company operates in Arizona, Idaho, Oregon, Nevada, Utah and Texas. It offers a Home Systems plan which provides generous coverage of most of the internal systems of your house, and a Total Protection plan which adds the appliances as well. What's more, Landmark allows homeowners to purchase coverage for additional items on an a la carte basis. Customers can choose from service fees ranging from $60 to $100 depending on the state, the higher service fee will translate to lower monthly premiums. Coverage is available for:

  • Single Family Residences
  • Condos
  • Duplex
  • Triplex
  • Fourplex 

Landmark is a dependable company that carries a A- rating with the BBB. They also have scores of disproportionately positive reviews online considering the customers usual experience with the home warranty marketplace. However, they are licensed in only six Western/Southwestern states. 

Landmark also provides a variety of plans for homes that are a part of a real estate transaction.

Coverage

 

Home Systems 

Total Protection

SERVICES

A/C & Heating Pre-Season Tune-ups

Yes

Yes

Pest Control

Yes

Yes

Subterranean Termite Treatment

Yes

Yes

NO FAULT COVERAGE

Improper Installations, Repairs, or Modifications

Yes

Yes

Mismatched Indoor and Outdoor Systems

Yes

Yes

Haul Away

Yes

Yes

AIR CONDITIONER/HEATER

Central AC (Unlimited Units)

Yes

Yes

Electric Heating System (Unlimited Units)

Yes

Yes

HVAC Modifications

Yes

Yes

Refrigerant Recovery, Recapture, and Recharge

Yes

Yes

Air Source Heat Pumps

Yes

Yes

ELECTRICAL

Wiring, Plugs, Switches, and Fuses

Yes

Yes

Panels and Subpanels

Yes

Yes

Junction Boxes and Circuit Breakers

Yes

Yes

Conduit

Yes

Yes

Ceiling and Exhaust Fans

Yes

Yes

PLUMBING

Water Heaters

Yes

Yes

Tankless Water Heaters

Yes

Yes

Plumbing Pipe Leaks

Yes

Yes

Drain Line Stoppages

Yes

Yes

Toilets

Yes

Yes

Whirlpool Motor and Pump Assembly

Yes

Yes

Shower and Diverter Valves

Yes

Yes

Faucets, Shower Heads, and Arms

Yes

Yes

Pressure Regulators

Yes

Yes

Interior Hose Bibbs

Yes

Yes

Hydrojetting

Yes

Yes

APPLIANCES

Garage Door Opener

 

Yes

Dishwasher

 

Yes

Garbage Disposal

 

Yes

Oven / Range / Cooktop

 

Yes

Built-In Microwave

 

Yes

Kitchen Refrigerator

 

Yes

Washer and Dryer

 

Yes

Central Vacuum

 

Yes

 

A La Carte Options

Garage Door Opener

$40

Garbage Disposal

$15

Dishwasher

$40

Oven, Range & Cooktop

$45

Built-In Microwave

$25

Kitchen Fridge

$50

Wet Bar Fridge

$25

Washer and Dryer

$85

Central Vacuum

$20

Stand Alone Freezer

$40

Water Softner

$45

Roof Leak Repair

$100

Exterior Pipe Leak Repair

$100

Swimming Pool and Hot Tub

$160

Salt Water Swimming Pool and Hot Tub

$340

Free Standing Icemaker

$45

Septic System and Pumping

$85

Grinder Pump

$150

Booster and Well Pump

$150

Well Pump

$90

Guest House Home Protection Plan

$145

Total Protection Add On

$250

 

Price

Landmark Home Warranty's annual rates change determining on which service fee you choose. The following are sample rates for Texas.

-- $70 Service Fee --

HOME SYSTEMS PLAN - $425
TOTAL PROTECTION PLAN - $675

-- $100 Service Fee --

HOME SYSTEMS PLAN - $360
TOTAL PROTECTION PLAN - $610

Landmark Home Warranty – Final Thoughts

Landmark Home Warranty offers great coverage on home systems and appliances for residential properties. In fact, for the price, they offer some of the most extensive coverage in the home warranty business. While many home warranty providers are looking for any reason at all to deny coverage, Landmark goes in the opposite direction and covers things other providers explicitly prohibit. Their No-Fault Coverage, which comes with both plans, will pay for systems and appliances that were improperly installed or repaired. And their Service coverage actually pays for pest control, so you won't have to have a separate pest control company. Lastly, as home warranty companies go, they have one of the best reputations for dependability and customer service.

If you live in the states of Arizona, Idaho, Oregon, Nevada, Utah and Texas, Landmark Home Warranty is our home warranty pick for you.

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Latest Reviews

7.22
Based on customer reviews
41 Reviews
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Annette H
Saint George, Utah
5/21/2017
My garage door broke. Landmark immediately set me up with a repair company who came out the very next day and fixed the problem for the contracted amount. No surprises. No added fees. Fixed quickly. Job well done!

Sylan C
Arlington, Texas
5/17/2017
Please be aware & tell all you know!!! I was billed for services that were not done by LMW hired trade (the trade admitted the mistake / DNB Plumbing). I paid $70 (service call) and then an additional $473 and Landmark Warranty did nothing about it even after knowing that I was charged for services not done. Worse, they back up their trade for what they did! I tried to give LMW an opportunity to do the right thing, but they refused to do so! LMW refused to pay for standard installation on a water heater by claiming modifications were done, which were not. I am still out what I paid for services not done! landmarkhw.com

Reena S
League City, Texas
5/11/2017
Fantastic service. Polite, friendly and most important - efficient. We've been with them for 2 years and so far, it has paid off for us.

Guy C
Dallas, Texas
5/10/2017
There are many home warranty providers out there so review carefully. My experience with Landmark has not been stellar. The service providers performed ok, after the third trip to my house to fix a minor electrical connection. Beware of the renewal agreement. It would seem they have upped the service charge by $40 and are telling customers that they chose to pay that extra $40. So it was $60 and now it's $100. Really? How many of you out there would knowingly opt to pay an extra $40 for the same service offering? I might be going back to American Home Shield

Kevin L
Ogden, Utah
5/5/2017
This home warrantee company is an absolute rip off. They try to find a way to avoid every claim. I am canceling my contract with them and signing up with another.

Sascha C
Dallas, Texas
5/4/2017
In the business of no! Sent incompetent technicians- then wouldn't cover costs I incurred fixing something they should have. Take your money elsewhere.

Ron
Grapevine, Texas
5/3/2017
I have wasted too many hours of my life fighting claims that should have paid without any issues at all. I will not be a repeat customer.

Shane N
Casa Grande, Arizona
5/3/2017
Landmark always takes care of our warranty needs. They are professional and timely with all requests. I recommend Landmark for anyone looking for a home warranty!

Ryan H
North Salt Lake, Utah
5/2/2017
We have used Landmark Home Warranty for the last two years, and have found them to be a reliable, trustworthy company. We have always had fast service when calling with questions and concerns and when we did have a claim for a broken water heater it was taken care of super fast and without any issues. We would definitely recommend!

J. C
Riverton, Utah
5/1/2017
Excellent service, they always follow up at the right times to make sure our claims are being taken care of. I've had to submit several claims for a variety of issues and they're always great to work with to get them resolved.

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