Landmark Home Warranty Review


Rating: 7.3 / 10 (Average)
10 Customer Reviews - see all reviews
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How is Landmark rated?
8/10
Plan Value
6/10
Customer Experience
5/10
Contracts
9/10
Restrictions
8/10
Contractor Network
9/10
Customer Base

 

Landmark Home Warranty currently offers home warranty services to residential properties in Arizona, Idaho, Oregon, Utah and Texas. Its home warranty services are divided into four major categories with each one providing excellent coverage. Plan add-ons are also available for residents searching for a more extensive coverage on home systems and appliances.

 

Coverage

 

 

 

Standard

Premier Plus

Value

Deluxe

SERVICES

 

 

 

 

Re-Key Service

Yes

Yes

Yes

Yes

A/C & Heating Pre-Season Tune-ups

Yes

Yes

Yes

Yes

Termite Treatment

Yes

Yes

Yes

Yes

Pest Control Treatment

Yes

Yes

Yes

Yes

AIR CONDITIONER/HEATER

 

 

 

 

Unlimited A/C Units

Yes

Yes

Yes

Yes

Unlimited Heating Units

Yes

Yes

Yes

Yes

Freon Recapture/Recovery/Recharge

 

Yes

Yes

Yes

Electric A/C Window Units

 

Yes

Yes

Yes

PLUMBING

 

 

 

 

Plumbing Pipe Leaks

Yes

Yes

Yes

Yes

Drain line Stoppages

Yes

Yes

Yes

Yes

Toilets

Yes

Yes

Yes

Yes

Whirlpool Motor & Pump Assembly

Yes

Yes

Yes

Yes

Shower & Diverter Valves

Yes

Yes

Yes

Yes

Instant Hot Water Dispenser

Yes

Yes

Yes

Yes

Water Heater (including tankless)

Yes

Yes

Yes

Yes

Faucets

 

Yes

Yes

Yes

Shower Heads & Arms

 

Yes

Yes

Yes

Angle Stops & Gate Valves

 

Yes

Yes

Yes

Interior Hose Bibs

 

Yes

Yes

Yes

Pressure Regulator Valve

 

Yes

Yes

Yes

Failures due to Sediment in Water Heater

 

Yes

Yes

Yes

APPLIANCES

 

 

 

 

Dishwasher

Yes

Yes

Yes

Yes

Garbage Disposal

Yes

Yes

Yes

Yes

Trash Compactor

Yes

Yes

Yes

Yes

Oven/Range/Cooktop

Yes

Yes

Yes

Yes

Built-in Microwave

Yes

Yes

Yes

Yes

Kitchen Exhaust Fan

Yes

Yes

Yes

Yes

Kitchen Refrigerator

 

 

Yes

Yes

Refrigerator Ice Maker

 

 

Yes

Yes

Washer & Dryer (per set)

 

 

 

Yes

ELECTRICAL

 

 

 

 

Panels & Sub-panels

Yes

Yes

Yes

Yes

Switches & Fuses

Yes

Yes

Yes

Yes

Junction Boxes

Yes

Yes

Yes

Yes

Circuit Breakers

Yes

Yes

Yes

Yes

Conduit

Yes

Yes

Yes

Yes

Ceiling & Exhaust Fans

Yes

Yes

Yes

Yes

Central Vacuum

Yes

Yes

Yes

Yes

Garage Door Opener Unit

Yes

Yes

Yes

Yes

Garage Door Hinges / Springs / Remote Transmitter

 

Yes

Yes

Yes

Attic & Whole House Fans

 

Yes

Yes

Yes

COVERAGE UPGRADES

 

 

 

 

Premier Upgrade

(Adds 38 additional items to Standard Coverage)
Includes: freon recapture, recovery and recharge for A/C, water heater sediment, faucets, shower heads & arms

NA

Available

Available

Available

No-Fault Upgrade
(Failures due to Code Violations, Improper Installation & Mismatched Systems)
Includes: permits, haul-away & cranes

NA

Available

Available

Available

 

Plan Add-ons

 

Premier Upgrade with Fridge

$100

Premier Upgrade

$90

Remove A/C units from Warranty Coverage

$-35

Pre-paid Service Call

$60

Enhanced Pipe Leak Repair

$100

Swimming Pool, Spa/Hot Tub/Portable Spa Equip

$150

Salt Water Swimming Pool

$325

Well Pump

$90

Water Softener

$45

Booster Pump

$150

Washer/Dryer (per set)

$85

Kitchen Refrigerator (single compressor)

$50

Kitchen Refrigerator (dual compressor)

$55

Wet Bar Refrigerator

$25

Septic Grinder Pump

$150

Free Standing Icemaker

$45

Septic Tank Pumping (per tank)

$30

Septic System (per tank)

$50

Limited Roof Leak Repair

$100

 

 

Price

 

Standard - $425 per year or $40 per month

Premier Plus - $525 per year or $48 per month

Value - $575 per year or $52 per month

Deluxe - $625 per year or $57 per month

 

*** Prices based on a single-family residence under 5,000 SQ FT.

 

Landmark Home Warranty – Final Thoughts

Landmark Home Warranty offers extensive coverage on home systems and appliances for residential properties. Landmark Home Warranty plans provide good value for money offering better protection compared to same value competitor plans. However, Landmark Home Warranty is only available for residential properties in Arizona, Idaho, Oregon, Texas and Utah. But if you find yourself living in these States, Landmark Home Warranty is a must recommend.   

 

 

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Latest Reviews

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Ron Galati
Draper, Utah
10/16/2016
I have a mother/daughter home and have two full kitchens, two washers, two dryers etc. I pay $69.58/month that covers two of everything (except furnace (1 each) and A/C (1 each)). For each claim I pay only $60 directly to the company doing the repairing. That's it. No matter how many visits the vendor has to make to correct the problem, I only pay the $60 once. I recently had a problem with a refrigerator and after two visits to replace parts, they could not fix it and it was deemed unrepairable. Landmark sent me a check to buy a new refrigerator. You can't beat that. I would recommend Landmark to anyone who owns a home. It's a great deal.

D
Dan Mackintosh
Riverton, Utah
9/30/2016
Landmark Home Warranty gives me peace of mind and allows me to use my financial resources for family activities rather than house espenses.

R
Rebekah Morrison
Killeen, Texas
9/28/2016
Corrected review ( I Meant to put 5 stars) I have had a great experience with landmark home warranty. We have purchased our home in April, and we chose to go with Landmark. We live out in the country and the things they had to offer were exactly what we have needed. We have used landmark for pest control, refrigerator repairs, and garbage disposal replacement. Seems to be because of how far out we live (middle of nowhere) they have a little bit of a difficult time finding contractors who are willing to come and service us. But they find someone quickly and they have been the nicest, going above and beyond, contractors I have ever experienced. We had a little hiccup one day with a... Read More

R
Rebekah Morrison
Killeen, Texas
9/28/2016
I have had a great experience with landmark home warranty. We have purchased our home in April, and we chose to go with Landmark. We live out in the country and the things they had to offer were exactly what we have needed. We have used landmark for pest control, refrigerator repairs, and garbage disposal replacement. Seems to be because of how far out we live (middle of nowhere) they have a little bit of a difficult time finding contractors who are willing to come and service us. But they find someone quickly and they have been the nicest, going above and beyond, contractors I have ever experienced. We had a little hiccup one day with a contractor (just some miscommunication between... Read More

S
Sidney M.
,
9/20/2016
DO NOT BUY A LANDMARK HOME WARRANTY. Although all home warranty companies get a bad rep for not covering different items, Landmark is WORSE. Several months into home ownership, our hot water heater started leaking, I called and Landmark told me that I was covered (hot water heater leaking is basically the CLASSIC thing that SHOULD be covered under a warranty). Of course it took several days to get a technician out, so we waited WITH NO HOT WATER, because they told us it was covered. The technician came out, diagnosed our hot water heater with a leak and said it needed to be replaced (DUH). Of course, it was again going to take several days to get it replaced (again, we have no hot... Read More

S
Stephen G
Katy, Texas
9/12/2016
Landmark Home Warranty Our A/C condenser and coil failed, so we called Landmark Home Warranty. They covered the claim and sent out a contract company they chose to do the work. We discussed the repairs and the out of pocket cost and agreed to the terms. We thought we had found a trust-able contractor thanks to Landmark Home Warranty. Coming up on winter we had our annul furnace inspection through the same contractor. We receive a call from Landmark Home Warranty that the contractor submitted pictures off of the internet they found and not actual photos of our furnace stating the furnace had cracks in it. Landmark Home Warranty removed the contractor and sent me a new one to... Read More

N
Natalie S
,
9/12/2016
It is refreshing to have such a great company backing you! From the moment I called in and the rep asked how they could make my day better, to the service repairman they sent to my house to fix my washer, I have nothing but praise for this company. I would definitely recommend them to everyone!

K
Kelvin C.
Palo Alto, California
8/17/2016
Landmark Home Warranty is terrible. I had Landmark Home Warranty for two of my properties. Their process was lengthy and the service provided by their contractor was terrible. I was forced to spend almost $3600 direct cost to completely fix the issue, not including the cost for Landmark warranty. The process and service were very terrible. I had to be the project manager to contact both Landmark and the contractor several times a day to get things going. It took Landmark 25 days to replace the evaporator coil and they asked me to pay $1400 out of pocket. However, the contractor assigned by Landmark (Simple Air Solution) didn’t actually fix the issue. The temperature still remained... Read More

L
LINDA ROGERS
Sierra Vista, Arizona
6/29/2016
This company has cheated me three out of four calls. I contacted them twice by email and after not hearing from them, called a repair on my own. Refused to cover because I didn't contact them. Email isn't sufficient. Third time I contacted by phone and they repaired my AC but it took four days. Southern AZ without AC...not good. Fourth time I called because my garage door broke, trapping my vehicle inside. I call at 1:15 in the afternoon on a Friday when I couldn't get my car out. Supposedly they submitted a work order and a 1:30 sent me notice with instructions that if I didn't hear from the contractor within 5 hours to "feel free" to contact the contractor myself. At 5:30, I... Read More

Carol K Thornton
6/7/2016
We live in Yuma, Az and have a Landmark home warranty, We have never filed a claim with them until 2 days ago when our air conditioner wasn't keeping up with the 110 plus degree heat, so we called Landmark. They did send a tech out & he said there was a leak, but he couldn't find it. So a special tech came yesterday, found the leak(needed a new coil). It's 94 degrees in our house right now, with 5 fans running, just pushing hot air around! Landmark has been unable to get the coil to Yuma, Maybe tomorrow??? So, we have to go to a hotel until the air conditioner is fixed. I would advice people to think twice before using this company. Dave & Carol Thornton

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