HMS National Home Warranty Review


Rating: 5.7 / 10 (Average)
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How is HMS National rated?
6/10
Coverage
7/10
Reputation
5/10
Contract & Price
6/10
Claims & Service
5/10
Contractor Network
3/10
Customer Base

HMS home warranty provides repair and replacement services for major appliances and mechanical systems. The company offers home warranty plans with no base plan limit, no square footage limitation, and no age restriction on appliance and systems. With over 30 years of experience, the company serves customers in 48 states around the country.

 

Company Profile

BBB Ratings

B+

Age of Company

35

States Covered

48

 

Plan Details

HMS home warranty has an annual preventive plan with basic coverage. Their yearly plan costs $599 for homeowners and a service call fee or deductible of $100. Clients can request for a full refund and cancel their policy within 30 days from the coverage effectivity date, and if no claims have been made.

Annual Plan

Yes

Standard Coverage

$599

Service Call Fee

$100

Cancellation Policy

Yes, within 30 days of the coverage effective date if full paid and if no claims have been made is allowed for a full refund.

Privacy Policy

Yes

 

 

Structures Covered

Single-Family Home

Yes

Condominiums

Yes

Duplex

Yes

Multiple Unit

Yes

Vacation Homes

Yes

 

Payment Method

HMS Home Warranty acknowledges cash, check, credit-card, and auto debit payments. Instalment payments are subject for approval.

Cash

Accepted

Check

Accepted

Credit Card

Accepted

Auto-Debit

Accepted

 

Home Warranties Covered (Standard)

HMS Home Warranty provides replacement and repair coverage for mechanical failures of major systems and appliances. Repairs or replacements have a corresponding service call fee charge of $100. Optional coverage is available albeit with additional charges.

Central Heating Systems (2 units)

Yes

Sewer Stoppages

Yes

Garage Door Opener

Yes

Water Heater

Yes

Trash Compactor

Yes

Oven

Yes

Dishwashers

Yes

Plumbing Systems

Yes

Microwave

Yes

Cooktop

Yes

Garbage Disposal

Yes

Central Vacuum System

Yes

 

Help, Support and Usability

HMS Home Warranty gives clients 24/7 customer support hotlines. Customers can also save time by using their web-based resources tool for instant processing of claims and applications.

24 –hour telephone support

Yes

Online Application

Yes

Online Quotation

Yes

Fax

Yes

Online Processing Claims

Yes

Email

Yes

 

Home Warranties at HMS National Home Warranty

With over 35 years of expertise, HMS is a safe choice for home warranty shoppers. HMS offers unlimited services for item repairs or replacement. Service requests require a service call fee charges of $100. Overall, HMS offers a good balance between coverage and premiums.  

 

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