Medical Guardian Medical Alerts Review
450 Customer Comments & Reviews - see all comments
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Medical Guardian is a medical alert provider that was founded in 2005. Headquartered in Philadelphia, Pennsylvania, this company strives to offer services that are tailored to the consumer’s needs, complete with 24 hour coverage. With its five plan options, Medical Guardian’s stands out in the industry because of the range of their wireless radius, enablement of two-way communication, and fall detection.
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450 Customer Comments & Reviews
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very pleased with unit and service. Thankfully I have not had to use it for real yet!!
I live alone and have medical concerns. Feel safe when I see it blinking it’s little blue light. Accidentally pressed button and was called immediately. Sleep better. Also good for safety.
Everything has worked as advertised. I test the system every month and the response has been timely and comprehensive. Since I am 85 and live alone, this has been a great relief for my family, but my younger sister still calls me every afternoon! Excellent product, reasonable price and reliable service-no problems.
It took way to long for someone to answer the line! I hate this product!
I am so much more at ease now that I have medical guardian. Before I signed up for it I worried about needing assistance and not being able to reach help. I use the wrist band and know help is only a push button away.
I bought the alert system after a fall and a terrible broken femur. I was alone and had to endure terrible pain to move on my back to get to my phone. Fortunately it was being charged and the wire was within reach from the floor. I was very frightened as no one would know I was painfully injured. During months of recovery I researched online to find an alert system. I never want to be without a way to get help. This alert system works very well as I found out when I accidentally pushed the button. They responded promptly and I spoke with a person and they sent email messages to my family who called me to check up. All was well and I feel confident with this system.
I do feel safer wherever I go, whether it is around my home or going for a walk.
I have just renewed my medical guardian for the second year. I have not had to use it for an emergency situation, however I have accidently activated the alert button and I got immediate response from the monitoring center asking if I needed help. I have the unit with a G PS. I live alone, but I am very, very active outside the home and I feel so secure that I have this equipment if I need it. I recommend this 100 percent.
Poor service. Takes more than a minute or more to answer alert. the call center is always too busy to take calls. They ask you to leave a message but it takes at least a full day to call back. The call center is not staffed well enough to provide a good response.
I had mobile help equipment before I switched to Medical Guardian and mobile help was a nightmare! In six months to a year I had AT LEAST 100 false "fall detected" alerts! I now have had Medical Guardian using the active guardian unit for a week and am much happier! ONE false "fall detected" alert in a week instead of usually multiple per day previously! Oddly that one happened when I removed the unit from the charger which was on a chest at neck height and placed it around my neck? Also, only ONE piece of equipment to deal with instead of 3 previously! AND that piece of equipment only needs charging every 3 - 5 days instead of daily! Negatives? Only one. Monitoring is about... Read More
- Most Popular Choice - A+ Rating with the BBB
- 2 FREE Months of Service - Limited Time Offer
- 30 Day Money Back Guarantee
- 1,300 ft. button range & 72 hour Backup Battery
- Mobile (with GPS) & Fall Detection systems available
- UL and CSAA Five Diamond Certified Monitoring Centers
- FREE Equipment, Activation, and Shipping!
- Price Lock Guarantee & Lifetime Warranty on Equipment