Select Home Warranty Review


Rating: 9 / 10 (Excellent)
1,185 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. 
Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States. They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.

How is Select rated?

Breakdown

9/10
Coverage
9/10
Reputation
9/10
Contract & Price
9/10
Claims & Service

Overall Rating: 9 / 10 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits. They do have a waiting period for service, and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item
Typical Appliance Benefit Limit
$500
Typical Systems Benefit Limit
$2,000

Coverage - 9 / 10

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage. With no term benefit limit set, appliances are capped at $500, while systems are limited to $2,000. As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pumps

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwave
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 9 / 10

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage. For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website. In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement. The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract. After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims & Service - 9 / 10

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services. In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
6.1 out of 10
BBB Rating
B-
BBB Rating
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2017-01-26

Reputation - 9 / 10

Select Home Warranty is a relatively small company that is not a member of the NHSCA. In addition to their TrustPilot rating of 6.1 out of 10, this company has held a B- rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Leave a comment for Select Home Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

1185 Customer Comments & Reviews

Loading Reviews ...
G
Glenn M
Dallas, Texas
5/17/2018
I appreciate your help Select Home Warranty for helping me get my sump pump working. My ex home warranty plan was not able to do it. I had them for five years and yet they cannot seem to fix my pump, every now and then I have to call them up to get it working. But Select was able to fix it and until now it is working. In case someone sends a survey, I will give you 5 stars, because you deserve it. I really appreciate that.


S
Stephanie V
Ashburn, Virginia
5/17/2018
Select Home Warranty’s Customer Service is very courteous and professional on the phone. They listened to my endless yapping without any hint of complain. They just listened and sympathized with me. They recommended a great electrician who did a marvelous job and came to my house after 6 hours. This is actually the first time I went with this company and I am so glad I made the right choice with Select Home Warranty. I am recommending them to my neighbors.


J
Jesse W
Newark, New Jersey
5/17/2018
It is a nightmare for a home owner when their furnace stops working during the winter season. I am glad that Select tried their best to help me out and got this working in no time. You could just imagine if you have no one to help you on a winter day .I do not have to worry about my appliances conking out no matter what time of the year it would be... i have Select to take care of that.


S
Sophia A
Atlanta, Georgia
5/16/2018
I have kids and pets in my house. So when the HVAC system broke down. It was an utter chaos. I cannot afford for my HVAC not to be working for a day, much more for a week. It will be detrimental. Good thing before my HVAC broke down, I had already switched home warranty provided. SHW took care of my HVAC issue for just a day. I am quite satisfied with their service. I give them two thumbs up.


C
Chantelle T
Indianapolis, Indiana
5/16/2018
I inherited an old house from my grandparents here in Georgia. As to be expected, there are a lot of works to be done since breakdown of things are imminent. I was opting to get a not too expensive home warranty that could help me a bit. But a neighbor recommended that I get a plan from Select Home Warranty. So as a good neighbor I signed up with Select Home Warranty. So far 2 of my claims went well. I am satisfied with the quality of work.


T
Tino P
Denver, Colorado
5/16/2018
It is surprising to know that for the past 5 years, Select has remain responsive to all my service issues. Recently, I had to do laundry on a Sunday morning when I found out that the washing machine isn’t working. I called Select for help and the technician came out right away. He gave me a thorough diagnosis of the issue and fixed it right away. Select Home has been dealing with professional local contractors for years. Well spent money for a quality service. Thank you Select Home.


T
Tamara G
Indianapolis, Indiana
5/15/2018
Sometimes even great the policies do flaws and issues with the contractors. I am happy that Select deals with only professional and efficient contractors. I Have had used my policy 4 times now and Select has been consistent throughout the years. Whenever I file a claim, they respond to it on a timely manner without compromising their quality. I have dealt with knowledgeable and professional technicians. Excellent service from excellent people. Thank you Select Home Warranty.


M
Melvin B
Atlanta, Georgia
5/15/2018
For the past three years, my repairs are always done timely and I don't have to worry about cost. I just got my compressor repaired. The technician who showed up the next day went extra mile to get it done. He initially gave me a detailed diagnosis and gave me extra tips on how to take extra good care of this appliances. Great job to Select Home for dealing with these helpful and professional contractors.


J
John T
Dallas, Texas
5/15/2018
Nothing can be more frustrating when you to call at least 10 times to get support for your broken dishwasher. This happens to me just couple of months ago where I had to find someone else because the contractor is really hard to reach. I was lucky to find Select Home Warranty. They have been one of the best companies I had. They gave me nothing but satisfaction with all my claims. Thank you Select Home Warranty.


A
Ashley S
Dallas, Texas
5/14/2018
They got in contact really fast and try hardest to give the best deal.



Our Partner
9.0 / 10
  • No claims allowed in first 30 days
  • Claims may be subject to caps for the length of the policy
  • $60 Service Fee, $75 Cancellation Fee
  • Thousands of local service providers across the country
  • Easy online quote form (just your info & home address)
  • Special Offer: Call now to receive $100 off plus two months free plus free roof leak coverage