Select Home Warranty Review
977 Customer Comments & Reviews - see all comments
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States. They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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977 Customer Comments & Reviews
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Select Home Warranty is denying a claim because mandatory annual maintenance that is required by the policy a preventative repair was done on the HVAC unit. Now if you want to make a claim you must send proof of 3 years of preventative service on the unit. Because a PREVENTATIVE repair was made they have denied the claim saying it voids the warranty if ANY repairs have been made to the unit. WHAT does this mean? If you take care of your unit, to prevent BIG expenses, the warranty is void. Select Home Warranty should be ashamed of themselves. I am sick to death of HW companies disallowing EVERYTHING! Do yourself a favor, open a saving account and save your premium.
I WOULD NEVER NEVER NEVER RECOMMEND THIS COMPANY TO ANYONE I PAID OVER $300.00 OUR OF MY POCKET TO GET MY FURNACE REPAIR THEY SAID THAT THEY WAS GOING TO REIMBURSE WHICH THEY NEVER DID THEY SHOULD GO OUT OF BUSINESS THEY SUCKS
I would never recommend this company to anyone. They have left repairmen on hold for 20 minutes waiting for a confirmation to repair the problem. The repairman left due to no response. I called and got the same treatment. Now we called another issue and they sent an email back claiming we needed new springs on a garage door. We sent a repairman to the location and that was not even close to the issue. So called for an explanation. They had just determined the issue from their office! Closed the claim and cannot issue a new claim number. REALLY!! Very bad company
hey guys SELETC HOME WARRANTY doe's not pay for anything, I put three different claims on 2017 waited and waited never call back. they must Hire someone to write them, because my experience has been only horrible. DO NOT BUY FROM THIS COMPANY!
HVAC contractor here, and Select DOES NOT pay their vendors, at all! October 2017 invoices still outstanding, and no response from the company except for an auto-responder that " a representative will call in 24-48 hours." Dropping them from our service and would not recommend them to anyone, as if they treat their vendors this way I can only imagine how they treat homeowners.
Tim Clemings of Clemings Plumbing came to us through Select Home Warranty. First I called them and create a service request. I had the problem that I had guests coming and was pressured heavily in the situation. Select Home Warranty had no problem expediting my request and finished the job.
I have to tell you, I bought my Home warranty from this company because of the reviews, however, they must Hire someone to write them, because my experience has been only horrible. They do not pay out, they do not call back, they don't honor their word, and when they do finally agree to pay a very small sum, they take months to complete the claim. It has been 3 months and still no check. DO NOT BUY FROM THIS COMPANY!
The garage door would not open all morning. I contacted the contractor same day and setup an appointment through Select Home Warranty. Problem was resolved, good communication fast turn around time two days.
I am a customer of SHW for 4 or 5 year and happy that I signed up on an email promotion I received. My front loader and microwave had gone out on me when my sister was living with me. I just had to call them and in tops 1 day they brought a nice young man over who was handled my claim.
Select Home Warranty sent me a technician that was very helpful in applying his plumbing expertise and fixing my non functioning spa pool. 2 total weeks it for all the parts and labor to be complete. The company that installed the actual tub no longer was in my area and I am pretty glad they found someone who had the right experience to handle this job. I would have liked for it to be done sooner but I understand that this type of task is not the norm.
- No claims allowed in first 30 days
- Claims may be subject to caps for the length of the policy
- $60 Service Fee, $75 Cancellation Fee
- Thousands of local service providers across the country
- Easy online quote form (just your info & home address)
- Special Offer: Call now to receive $100 off plus two months free plus free roof leak coverage