Old Republic Home Warranty Review


Rating: 7.2 / 10 (Very good)
27 Customer Reviews - see all reviews
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How is Old Republic rated?
7/10
Plan Value
7/10
Customer Experience
8/10
Contracts
7/10
Restrictions
6/10
Contractor Network
8/10
Customer Base

Old Republic Home Protection Review

Old Republic Home Protection is currently one of the top home warranty providers in the country. The company offers coverage for major home appliances and systems, protecting homeowners from costly repairs and replacements. Old Republic Home Protection coverage plans may depend on your home’s location; it is important that you check with your state for specifics. The company also offers extensive extra coverage in their optional plans that include spa and swimming pools.  

Coverage

Old Republic Home Protection offers good coverage with their Standard Plans. Their Ultimate and Platinum Plan builds on this coverage and makes it even better by increasing the items covered and the dollar limit for each item.

Standard coverage

Home Systems

Heating System/ Ductwork coverage

Air conditioner/ cooler

Plumbing coverage

Water Heater

Recirculating Pump · Instant Hot/Cold Water Dispenser

Garbage Disposal

Electrical coverage

Garage door opener

Central Vacuum coverage

 

Appliance coverage

Dishwasher

Trash compactor

Kitchen exhaust fan

Oven/ range/ cooktop

Built-in microwave

Kitchen refrigerator

Washer dryer

 

Optional

Swimming pool/ spa equipment

Salt water equipment

Roof repair

Additional refrigeration systems

Ornamental fountain

Water softener

Well pump

Booster pump

External pipe leak coverage

Septic system/ sewage ejector pump

 

For a more detailed look into Old Republic Home Warranty’s coverage here’s a link to their Brochure

 

Price

Old Republic's premiums vary according to state and whether you choose a higher/lower trade call fee. Consult the company's website to see if coverage is available in your state and how much that coverage will ultimately cost.

 

Fine Print

Plan term (effective and expiration date) will be indicated on the Declaration of Coverage, mailed to you upon our receipt of payment. The plan is non-cancelable except for:

  • Nonpayment of fees
  • Fraud or misrepresentation of facts material to the issuance of the plan
  • Upon mutual agreement between you and ORHP
  • If you harm or threaten the safety or well-being of ORHP, any employee of ORHP, a Service Provider or any property of ORHP or of the Service Provider.

If Plan is canceled, you shall be entitled to a pro-rata refund of the paid Plan fee for the unexpired term less service cost, any other unpaid charges and a $50 processing fee.

Final Thoughts - Old Republic Home Warranty

Old Republic Home Protection provides excellent Home Warranty service with their range of plans. Its basic plan covers almost all the common home and appliance items. This coverage is further enhanced with its Ultimate and Platinum plans but this could get expensive. Old Republic Home Protection can be a good choice for homeowners searching for protection on items not usually covered in most home warranty plans.

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Latest Reviews

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M
Mike
2/10/2017
Basically ORHP feels it’s ok to charge service fees when no service was provided. I’ve been a customer of three different home warranty companies, and while they are all difficult to do business with, ORHP is hands down the worst and by a far margin. So the long story… I woke on a Saturday morning and was greeted by a broken water heater. I called ORHP who said they would submit a priory request and should hear from someone within a few hours. Sunday rolls around with no contact from anyone. I call the service provider they gave the job to who tells me they can’t do anything on the weekend as they don’t have access to any parts (are they working out of their garage?). He continues to... Read More

Angie O
Birmingham, Alabama
1/16/2017
I am really surprised at all the negative reviews. We bought our house in Feb 2016 and paid for a home warranty policy with ORHP at that time. We purchased the "Ultimate" plan. During the first 4 months we had a couple of claims. On a claim for our AC....suddenly our AC stopped cooling. It was blowing, but just not cooling. Of course the first thing you think of is freon but I called ORHP who contacted a contractor immediately. These people failed to show up. I tried to call but no one answered. I left a message but they did not return my call. I called ORHP back and they told me that I could try to get another service contractor they work with and gave me another number. I... Read More

M
Minh
Overland Park, Kansas
1/11/2017
**Avoid this company at all cost!** We have a ceiling fan in the kitchen with a remote control. It is not working and the contracting company they sent out told me it was the remote control, but Old Republic told me they only cover the fan, not the remote. Are you kidding me? The remote control and the fan are one unit. How can you pick and choose what to cover?!! So I told the customer rep I'd like to cancel my plan and she said she would transfer me to that department. I waited for a little bit and an auto voice came up saying that the cancel department was on the line and then promptly said "Thank you. Good-bye!" It was not even a real person, just a way to avoid to process my... Read More

Brandon M
, Texas
1/10/2017
Had setup appointment for Plumber to come out to look at toilet. When we flush it backs up into the walk-in shower in the bathroom. The plumber tries to clear drain. Walk out to "make a phone" to Old Republic to get authorization to move forward to next step. The Old Republic calls me and informs me what the plumber is going to do next. Old Republic informs me the Plumber cannot clear drain, needs to remove the toilet to clear the line which I am told is not covered by the plan according the Old Republic. The cost to remove the toilet is $125 REALLY? Now the plumber comes back after talking to Old Republic to move forward to remove toilet. NOW the plumber informs me that he does not have... Read More

P
Pj S
Pooler, Georgia
1/8/2017
I had problems with my AC Unit . They sent service tech. Out . Charged me 75.00 just to say : Nothingness is wrong . I contacted an another AC company ( One that IS NOT CONTRACTED ) through Old Republic and found out , compressor is bad !! Now considering LEGAL ACTION against them . NOT A GOOD COMPANY TO DO BUSINESS WITH !!! This is your warning people. Don't take my word for it : Do YOUR RESEARCH on them .

P
P S
Clover, South Carolina
12/22/2016
My heating system had been running constantly for several days, I submitted a new request online last night. This morning, received a call and informed that a technician would be calling to arrive this afternoon. He did, fixed the problem! 4 Stars so they don't get overly confident!

J
JoAnn
Pico Rivera, California
12/15/2016
I had to have a water heater replaced, they sent out a company that said the water heater was coved but I needed $600 more for different lines and a vent to be replaced I looked up the company on Yelp and they had 1 star with so many complaints it was overwhelming complaints of up charging and shoddy work, I called Old Republic and asked for a different company to do the install and they said no I had to use them or take a check for just the water heater and no installation reimbursement. I asked for the manager and they said take it or leave it. I took the cash and paid a reliable installer and still saved money with him charging for the instillation. You should not have to use a... Read More

L
Lloyd
12/8/2016
I have a second home in Houston TX covered by an Old Republic Home Warranty. I experienced a plumbing back up. Old Republic sent two plumbers to resolve the problem. One identified the outside clean out but did not have an auger long enough to reach the blockage. This was a simple issue that should have been easily resolved by Old Republic under my warranty but I was force to use another plumber to fix the issues as I live in Nevada. Old Republic did not honor the terms of their warranty. They are balking at refunding my money although they did not honor the warranty. I have no confidence in Old Republic and would suggest anyone looking for a home warranty not use Old Republic.

M
Mark
Houston, Texas
11/15/2016
I am not sure why everyone is giving Old Republic Home Warranty such bad reviews. I have been using them for 8 years now and could not be more pleased with the service they provide. The contractors have been great as well.

A
andrew
Los Angeles, California
11/8/2016
DO NOT USE ONE REPUBLIC HOME WARRANTY!!! They are a complete scam!! We recently purchased a home in Los Angeles and purchased the top plan with One Republic which was to cover everything and replacement if needed. A few months into owning the home our cooktop stopped working. We filed a claim and they sent out a repair technician. We waited all day for the repair guy to show up and he finally came at the end of his 6 or 8 hour window. He was unable to repair the cooktop and said he needed to look for a part otherwise it would be replaced. We paid him $65 (FOR NOTHING) and he said he would be in touch in the next couple of days. A week went by with no call and we began calling One... Read More

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