Old Republic Home Warranty Review


Rating: 7.2 / 10 (Very good)
41 Customer Reviews - see all reviews
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How is Old Republic rated?
7/10
Plan Value
7/10
Customer Experience
8/10
Contracts
7/10
Restrictions
6/10
Contractor Network
8/10
Customer Base

Old Republic Home Protection Review

Old Republic Home Protection is currently one of the top home warranty providers in the country. The company offers coverage for major home appliances and systems, protecting homeowners from costly repairs and replacements. Old Republic Home Protection coverage plans may depend on your home’s location; it is important that you check with your state for specifics. The company also offers extensive extra coverage in their optional plans that include spa and swimming pools.  

Coverage

Old Republic Home Protection offers good coverage with their Standard Plans. Their Ultimate and Platinum Plan builds on this coverage and makes it even better by increasing the items covered and the dollar limit for each item.

Standard coverage

Home Systems

Heating System/ Ductwork coverage

Air conditioner/ cooler

Plumbing coverage

Water Heater

Recirculating Pump · Instant Hot/Cold Water Dispenser

Garbage Disposal

Electrical coverage

Garage door opener

Central Vacuum coverage

 

Appliance coverage

Dishwasher

Trash compactor

Kitchen exhaust fan

Oven/ range/ cooktop

Built-in microwave

Kitchen refrigerator

Washer dryer

 

Optional

Swimming pool/ spa equipment

Salt water equipment

Roof repair

Additional refrigeration systems

Ornamental fountain

Water softener

Well pump

Booster pump

External pipe leak coverage

Septic system/ sewage ejector pump

 

For a more detailed look into Old Republic Home Warranty’s coverage here’s a link to their Brochure

 

Price

Old Republic's premiums vary according to state and whether you choose a higher/lower trade call fee. Consult the company's website to see if coverage is available in your state and how much that coverage will ultimately cost.

 

Fine Print

Plan term (effective and expiration date) will be indicated on the Declaration of Coverage, mailed to you upon our receipt of payment. The plan is non-cancelable except for:

  • Nonpayment of fees
  • Fraud or misrepresentation of facts material to the issuance of the plan
  • Upon mutual agreement between you and ORHP
  • If you harm or threaten the safety or well-being of ORHP, any employee of ORHP, a Service Provider or any property of ORHP or of the Service Provider.

If Plan is canceled, you shall be entitled to a pro-rata refund of the paid Plan fee for the unexpired term less service cost, any other unpaid charges and a $50 processing fee.

Final Thoughts - Old Republic Home Warranty

Old Republic Home Protection provides excellent Home Warranty service with their range of plans. Its basic plan covers almost all the common home and appliance items. This coverage is further enhanced with its Ultimate and Platinum plans but this could get expensive. Old Republic Home Protection can be a good choice for homeowners searching for protection on items not usually covered in most home warranty plans.

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Latest Reviews

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Natalie P
Las Vegas, Nevada
5/27/2017
It wouldn't let me give 0 stars but it deserves 0 stars. Our ac went out and we called ORHW and they sent a technician out. He inspected it and said we didn't have filters on the outside unit so he couldn't fix it until he got approval from ORHW. ORHW called us the next day and said because it didn't have filters on it it didn't meet code and they wouldn't cover it. We got a good friend that is a ac repairman to come look and said that there isn't any code that requires filters on the outside ac unit. So we were lied to and didn't get anything paid for from ORHW. We paid our friend to fix it and all that was wrong was a leak in the hose that carries the coolent. One he changed the hose and... Read More

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Mrs P
Humble, Texas
5/26/2017
Yes I called this Company 8 times Today starting at 3:05pm CST and each and every time I was literally hung up on, then I called back finally got a Person on the Phone his name is Sealth time was 3:10pm he said let me connect you to Billing and then hung up, so I decided to call Billing again myself and stayed in hold for 15 minutes and the Auto can on and said "instead of holding you can be called back without loosing your spot leave a call back Number and your call will be returned", well it's 5:10pm and I'm still waiting. My advice to anyone that is interested in Purchasing Extra Home Insurance for Select Home Warranty Please look some where else this is the worst Company I have come... Read More

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KERRI
Gridley, California
5/23/2017
Old republic sells insurance in lassen county and they make it so difficult for a contractor to contract with that there are none in the area. So why are they allowed to sell this insurance to home owners in the county if they cannot get a licensed contractor hired to do any work. Huge waste of money

B
Bridget
5/22/2017
Do NOT waste your money on this company. I have had the worst customer service I've ever experienced with Old Republic. By the end of my annual membership with them, it ended up costing me a small fortune because they do NOT adhere to their warranties - must have really good corporate lawyers, because they ALWAYS weaseled out of paying what should have been covered.

K
Kim S
Buford, Georgia
5/22/2017
I am giving orhw a zero rating. I have had this warranty and been paying premiums for 10 years and in that time have filed only two claims. One was for an old water heater that failed because it was at least 12 years old and that they denied the claim saying that the only reason it failed was because it was "improperly installed". Really? After working fine for 12 years? The second claim was because of a water leak that they said they would only cover it up to a maximum of $500. Even though it was going to cost me thousands to get it fixed. To add insult to injury they charged me a service charge and raised my renewal fee $50 each time. I estimate they have over $5000. Of my money in... Read More

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Bethant
Flint, Texas
5/19/2017
If I could give them zero I would. They will make you call again and again to partially or not at all did the problem (has 3 different AC guys come out and finally the last guy we're "like look, the unit is not functioning and we can't keep paying ppl to come out just to cash a trade fee check we really need this fixed" funny he actually spent the time to search out the true problem.....all the others guys could care less (btw this is last and this year in the middle of the summer when I was 8 months pregnant with a toddler & no AC in Texas) so the guy tells them the problem and now some how we owe $375 for an "access fee" which is just another way to say labor charge......at this point... Read More

J
John M
5/6/2017
I have 25 years in the real estate industry as a home builder and licensed realtor. I have had two dealings with this company over the past year and they are terrible. The subcontractors that they call to address problems are incompetent and often do not return calls. When you call old Republic to complain they simply assign another contractor in hopes that the next guy may fix the problem. Poor customer service and poor follow through. Do not waste your money on this home warranty company!!

Debbie L
Douglasville, Georgia
5/2/2017
AVOID THIS COMPANY! GO WITH SOMEONE ELSE!!! Our realtor set us up with this company at the last minute at our closing because it was a detail they had forgotten about prior to that. Initially we thought it was okay. We had a couple of minor issues that seemed to be handled fairly well. However, we had this company for a total of 3 years and as time went one, they just got worse. Their technicians didn't show up and when they did, they failed to order parts and we would wait for a month or longer for something to be fixed! Then because we actually had used them multiple times, they dropped us without even telling us! We called to put in a service request and they simply said that our plan... Read More

MA M
4/25/2017
I've had old republic for two years since I bought the house. The first year I had two service calls they came in a timely fashion and fix them. The second year they charge me $190 more for a renewal . My Air conditioner was not working and it took them three different service man to fix it over a four-month period. And my subzero icemaker was not working in June and it took them four different service men over a 7 months to send somebody out to try and fix it. Each time they came they charge me a service charge . Now without notice they tell me we are unable to renew your home warranty plan at this time. Good because The repair people were terrible and I was going to look for... Read More

Marcus M
Palm Desert, California
4/16/2017
This is the WORST Home Warranty service there is. Not only do they not have any providers in the desert, we have to wait until the Provider 70 miles away can get out here. No Air Conditioning Providers out here? What? Will be researching different Home Warranty Plans tomorrow.

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