Home Service Club Home Warranty Review
66 Customer Comments & Reviews - see all comments
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Home Service Club is a New York City-based home warranty provider operating in 49 states, via their vast network of contractors. Their coverage is exceptional, with many items that would normally be additional already included in their two plans: Standard and Comprehensive.
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66 Customer Comments & Reviews
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I've been with them for about a year and a half now and just had my first claim. my hot tub had some malfunction and i called them about it. I was treated well and the girl assured me that verything will be taken care of. A specialist was scheudled lightning fast and camy by the next day and right on time. I dont know, and dont care, what he did, but a little over an hour and a few trips to his truck later he said "all done here" and smiled. The tub has been good ever since. Can't complain about anything, good service.
Had a fine experience with this company recently when we had an emergency plumbing issue. pipes tend to freeze here in PA and after going through that ordeal and thinking all is done, our faucet and shower cartridges start leaking. Thankfully this was a much easier and cheaper process, the Home Service Club sent out their plumber as we did not want to use the one we hired before, he replaced both and all works fine now. I wish they offered auto warranties I would sign everything up here.
I am so happy with this company. This is the fourth home warranty club I have been with and they are by far the B E S T. I will never leave this company. I will be honest I didn't do enough research in the beginning and that's how I ended up with companies that sucked and were RIP OFFS. I researched and came across the home service club and even after talking to their sales department, I was scared but all my research showed me them to be number one. I told my husband this is the last company I will try and we never looked back. NOT ALL HOME WARRANTY COMPANIES ARE RIP OFF'S believe me I thought so too. This company actually covers what they say they will and all of the people that come... Read More
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and... Read More
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my... Read More
Been with HSC for 5 months now. They leave me more confused about my contract than what I signed up for. For example my first month with them and my a/c system stopped working. I had to pay $800 out of pocket because it was a new contract with them and they considered it a pre-existing condition regardless of what the contractor found or say. HSC said they can do nothing and no form of contract agreement actions until after 30days of getting a contract with them when they state that the contract once you paid up front for a contract it starts 15days from when you opened the contract with them. I was very disappointed. The work the contractors did in September 2015 is now affected again... Read More