Voice over Internet Protocol (VoIP) is technology focused on delivering voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the internet. Instead of having a landline, or relying solely on your mobile phone, VoIP services use your broadband internet connection for your phone service.

VoIP telephony can significantly lower your phone bills, as well as add special features such as mobile apps for your cell phone, an auto-receptionist, and role-based access control to call screening and team collaboration. VoIPs are usually very easy to setup. The company sends a box or special phone adapter unit which you plug into power, your internet router, and a standard telephone headset. For best quality, you’ll need a minimum upload and download speed, as well as a minimum latency.

When choosing a company, consider whether it’s for a business or personal line, the provider’s service setup and accessibility, the type of equipment they use and its associated costs, and the availability of international calling plans. The quality of their support services is also important, and the general reputation of the business. Finally, remember that since VoIP technology works through your internet, it’s essential that you obtain high-speed, reliable internet, if you haven’t already.

Look out for hidden fees, varying rates, or extended contracts with early-cancellation fees. A good feature to look for is a money-back guarantee if you’re dissatisfied with the service. Finally, consider the voice quality and security, as well as the fact that you’d always need electricity to power your phone. If your internet connection is poor or unreliable, or you live in an area subject to frequent power outages, VoIP may not be the best choice for you.


Top 10 Companies

#1
Our Partner
9.4 / 10
  • Starts at $9.99
  • Inexpensive
  • Works with existing cord or cordless phones.
  • Easy to Set-up
  • Inexpensive
  • Flexible
  • Unlimited calls to landlines
  • Unlimited calls to mobiles
  • No annual contracts
#2
Our Partner
8.2 / 10
  • Starts at $9.99
  • No Costly Hardware
  • Top-Rated Phone Service Provider
  • Free 30 Days Trial
  • 24/7/365 Customer Support
  • Simple and Flexible Pricing
  • Easy Setup with 24x7 US Support
  • Up to 500 call conferencing
#3
Our Partner
8.0 / 10
  • Starts at $19.95
  • Reduce Complexity
  • No Set-up or Activation Fees
  • Unlimited Calling and Faxing
  • Unified Communications
  • Number Portability
  • Nextiva Anywhere
#4
Our Partner
7.8 / 10
  • Starts at $24.99
  • Increase Business Productivity
  • Easy, saves time and resources.
  • Mobile-enabled Phone System
  • Flexible Answering Rules
  • HD mobile meetings
  • No costly and complicated technical specialists needed
#5
7.7 / 10
  • Starts $8.33
  • 511 Traveler Information
  • Free International Minutes
  • Bandwidth Saver
  • Knowledge Base
  • Easy Installation 
#6
7.2 / 10
  • Perfect for businesses of all sizes
  • Collaborate Everywhere
  • Standard Pricing
  • Simple Set-up
  • Reliable Service
  • Easy Scalability
  • Flawless Integrations

 

#7
6.5 / 10
  • Starts at $24.99
  • Personalized voice mails
  • Freedom and mobility
  • Satisfaction Guarantee
  • Quality and reliability
  • Fortune 500 business features
  • Complete phone service
#8
5.3 / 10
  • Affordable at the price of $9.95
  • Free Second Line
  • Free International Minutes
  • Failsafe
  • 30 Day Satisfaction Guarantee
  • 311 City Service
  • 811-Call-Before-You-Dig Service
  • Great Customer Support
#9
3.6 / 10
  • No Annual Contract
  • Unlimited Inbound Calls
  • Super Low Out-Of-Plan Rates
  • Second line for free
  • One Flat Monthly Bill
  • Best International Rates
  • No Cancellation Fees
#10
3.4 / 10
  • Starts at $15.75 (Residential)
  • Toll Free Remote Voicemail Access
  • International  calls
  • Call routing
  • Free 411 Directory Service
  • E911 support
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How We Compare VoIP Services

Plans and Pricing

20%

Call Features

30%

Advanced Call Features

25%


Customer Questions & Answers

What is VoIP?

VoIP stands for “Voice over Internet Protocol”, which at it’s most basic level, allows the user to make phone calls over the internet. Unlike other online communication programs, like instant messengers or chat applications, VoIP allows you to make calls to phones without internet connections, like landline numbers.

VoIP services can be used as a standalone service, replacing a traditional landline in your home or business, or you can set up a new line altogether and have your calls and messages forwarded to almost any other number, including your mobile phone.

What can you use VoIP for?

VoIP is a diverse service that allows calls to be made over the internet, and as a result can be used in different ways for a variety of different reasons. There are two main ways VoIP services are used, either as a dedicated phone line or a forwarding service.

As a dedicated phone line, VoIP services can replace a landline in a home, business, or other location with a broadband cable connection. Some VoIP companies will provide users with a device with a phone jack that is plugged into your cable. By plugging in a traditional phone or fax machine, users can use their VoIP services just like a landline connection.

VoIP can also be used as a forwarding service. The user can set up his or her account to forward any calls or messages to any number, including a stationary or mobile phone. This is a helpful service if you want to set up multiple lines, but have them forwarded to one device. One example of this would be if you have a smartphone that you plan to use for both personal and work purposes. Another great way to use VoIP’s forwarding service is if you are traveling or living abroad. By setting up a local number, you and your friends and family can call or message each other without worrying about expensive international charges.