Total Home Protection Home Warranty Review


Rating: 7.4 / 10 (Very good)
14 Customer Reviews - see all reviews
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How is Total Home Protection rated?
8/10
Plan Value
8/10
Customer Experience
7/10
Contracts
7/10
Restrictions
7/10
Contractor Network
6/10
Customer Base

Total Home Protection delivers home warranty plans that protect homeowners against costly major system and appliance repairs. It maintains a network of pre-screened local technicians that lets you get the services you need more quickly. Total Home Protection offers comprehensive coverage for home system components and appliances. This is available either through a monthly or annual home warranty plan.

Coverage

Total Home Protection provides comprehensive and affordable home warranty with monthly and annual plans. Service agreement covers repair or replacements for items covered regardless of make, model, or age.

Gold Plan

  • Water Heater
  • Plumbing Stoppage
  • Oven/Range/Stove
  • Electrical System
  • Plumbing System
  • Whirlpool Bathtub
  • Range Exhaust Hood
  • Cooktop
  • Dishwasher
  • Garbage Disposal
  • Built-In Microwave
  • Ceiling and Exhaust Fans
  • Trash Compactor
  • Garage Door Opener
  • Ductwork

Platinum Plan

  • Plumbing Stoppage
  • Air Conditioning System (2 Units)
  • Clothes Dryer
  • Plumbing System
  • Clothes Washer
  • Heating System (2 Units)
  • Refrigerator
  • Whirlpool Bathtub
  • Water Heater
  • Range Exhaust Hood
  • Built-In Microwave
  • Cooktop
  • Oven/Range/Stove
  • Ceiling and Exhaust Fans
  • Trash Compactor
  • Ductwork
  • Garage Door Opener
  • Dishwasher
  • Garbage Disposal

Optional Coverage:

  • Sump Pump
  • Central Vacuum
  • Additional Spa
  • Pool/Spa
  • Limited Roof Leak
  • Septic Pumping
  • Septic System
  • Second Refrigerator
  • Well Pump
  • Stand Alone Freezer
  • Water Softener
  • Additional A/C System (Each)
  • Additional Garage Door Opener (Each)
  • Additional Water Heater (Each)
  • Additional Heading System (Each)
  • Free Standing Ice Maker
  • Refrigerator Ice Maker

Price

Plans, pricing and items covered may vary by state. The final costs of home warranty plans may vary for each customer based on items covered. A free quote is available through the company’s dedicated hotline or submitting a request on its online form.

Fine Print

Total Home Protection coverage starts 30 days after it has accepted the application. Clients have the right to waive within a 30-day grace period. No fees will be charged in transferring a policy and there is no limit on the number of claims a customer can place. in any case that a covered system or appliance cannot be repaired, Total Home Protection will replace the unit subject to conditions, terms, and limitations.

Total Home Protection – Final Thoughts

Total Home Protection ranks high in our list of home warranty providers because for its comprehensive coverage and competitively priced home warranty plans. Its 24/7 services and pre-screened technicians ensures that you don’t only get the services you require in time but it is also performed by qualified contractors.

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Latest Reviews

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Jamie K
Madison, Alabama
5/22/2017
If you think of dealing with this company think hard. Every time I dealt with them was bad. Days, weeks ,months, before anything was fixed. Companys they gave us to do the work were never any good.The techs would spend hours waiting on approvalls from T.P.. T.P. would talk them out of doing a job right. I waited 6 months for T.P. to get a part delivered. This company works hard in thier coverage aggrement not cover parts and service. My HVAC has never been fixed correctly by them or the companys they use.They told us the name brand they would replace it with and when it came it would be some off brand. You are totally at thier will. Be carefull. The last time I used I paid it all out of my... Read More

C
[email protected]
Charlotte, North Carolina
5/15/2017
I bought this policy because I am a single Mom, and I cannot fix most of the problems that happen in my house, I saw they have good reviews, not I wonder is this review are real! When I asked before buying they said will cover everything,is not true, is not is a lie! My first call was for my garage door, they said they just can’t fix rollers just the motor parts, no the roller, I passed,then I look for another company and fixed it for $60.00 dollars. My second call was my water heater broke and I they said that they only fix the component's of the water heater no the tank, this is a fraud company, I cancel my account and they charge me with, two months plus cancellation, Why I have... Read More

D
debbie
, Texas
5/15/2017
Nick was AWESOME!

tim
Sonora, California
5/9/2017
Way cheaper than our existing plan,with First American. Do your homework.

mark i
Tarpon Springs, Florida
5/9/2017
Fulvio B. is a fine sales rep who did not hassle me as other firms do with weekly reminders of buying or renewing a policy. I have not been pleased with American Home Shield,one of the best known firms in this industry and am hopeful you folks will be a little more prompt and careful on whom you send to fix any potential problem.But,we shall see as of June 8 and yet,I have to say Fulvio has shown restraint and respect for what I asked about. Mark Isenberg in Tarpon Springs,Florida 727 940 4069

Cecilia R
Brooklyn, New York
5/8/2017
Tim was very helpful answering all my questions and following up when I asked him to call me back. He was not pushy but rather a smart deliverer of information.

Arden C
Miami, Florida
5/5/2017
Marc was very helpful and knowledgeable with the product.

Gina W
Newark, New Jersey
5/4/2017
Great service! I had a leaking hot water heater tank issue, and even though it states it clearly in the contract that its not covered, the manager Kim offered to still get me a technician and offered to pay up to 3 hours of labor as a courtesy since I have been with them for over a year! Also great communication with customer service reps Paris and Marc.

TARA
Charlotte, North Carolina
5/4/2017
DO NOT CHOSE THEM FOR YOUR HOME WARRANTY!!! BE WARE, THEY WILL CLAIM WHATEVER IT IS THAT "ITS NOT COVERED"! MY AC WENT OUT AND THEY TOLD ME MY COMPRESSOR WASNT COVERED. JUST TO KEEP FROM REPLACING THE PART....CUSTOMER SERVICE SUCKS AS WELL AS THE SUPERVISOR (DAVID)

Steven
Desert Hot Springs, California
5/3/2017
Fulvio was respectful and considerate. He gave me some time to consider my options for a home warranty. Thanks

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