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🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone
ServicePlus Home Warranty Review
ConsumersAdvocate.org
446 Customer Comments & Reviews - see all comments
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Founded in 2016, ServicePlus is a home warranty company dedicated to providing comprehensive home warranty plans for a multitude of budgets. They have two different plans, with optional add-ons for fully customizable coverage. Plans for multi-unit homes are available. Coverage can be transferred to new homeowners easily in case of a move, with no additional fee. ServicePlus is located in Edison, New Jersey.
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446 Customer Comments & Reviews
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I’m highly dissatisfied with Service Plus Warranty. In JANUARY I called regarding my washer not working, they sent someone out who stated he needed a part. Weeks went by nothing. I called they stated the part isn’t made anymore and they could send me a check for $200. A washer cost far more than $200. JUNE 16th (6 months later they sent the $200 check out via mail). Today it is JULY 21st (7 months after first inquiry) I have not received a check. I can wait 90 days for the check to cancel and they resend one or pay $35 for them to write a new check. I pay them monthly and paid my $75 service fee and they can’t do their job as a home warranty company and ensure I have a working washer for... Read More
If I could give it - stars I would. The service covered on the customer portal clearly states plumbing. After notifying them that I had a plumbing issue in my bathroom they located a plumber after about a week. The courteous plumber saw my problem and then said he was to collect $75.00. I gladly paid him assuming he was going to fix the problem. He came back 15 minutes later and said the company denied the service. He apologized profusely but said his hands were tied and that he was going to reevaluate whether to continue with Service Plus as he felt that it was almost theft. I was unable to get a clear reason why my claim was denied. I'm washing my hands with this company, and June 1st... Read More
THIS IS THE WORST WARRANTY CO EVER DO NOT ENGAGE WITH THEM IF I COULD I WOULD ELIMINATE EVERYONE OF THESE ROTTEN SOB
Whatever you do, DO NOT use this company. They refused my claim for a water heater because the burner is longer working. They sent the own technician for diagnostic were reported to them burner is no longer make the manufacture. THERE WAS NO HOT WATER!! It was obviously broken. They told me they will give $200. When I notified the service department that I wanted to cancel this non-service, I was belittled and told that I had a contract, and used the analogy that I could not break it because it was like "buying a car and deciding a month later you didn't like the color". If you have been wronged by this company, file a report with the Federal Trade Commission. If enough of us do it, we can... Read More
They certainly take your money, but don't pay out!!! Over a year has passed with claim 727165 and I still haven't been paid. I have called so many times, I'm sick of talking with them. Absolutely no response to emails. Never send them your money.
We have contract, coverage: 4/27/2018-4/28/2024
had refrigerator claim 2022 2nd October were offered reimbursement of $300
Have Clothes Washing Machine since fall 2021 offered $275
It is now April 2023 after 10-20 phone calls no checks issued.
Maybe they can follow through. Considering other options.
After reading a few of the negative comments on this page I will just agree with everything I read. This is a nightmare company to try to get anything done and any home service company that cannot get techs to answer their service requests should be a warning. Of course one does not know that so before choosing this company or any home service co, call various service providers such as plumbers and electricians and find out if they will work for them before spending your money.
Stay away from this company. They have a 30 day grace/waiting period that they do not pay any claims on. SO you are paying for a month for nothing. They do say they offer a 30 day Money back guarantee but they dont. They even mention in contract, WHICH i finally received a month later when i asked again for contract. Something about pro rated refund, yet when you ask, No refund, As the contract doesnt cover what salesman said. (could be why i didnt get contract until after 30 days) i wouldnt know. about no refund even though they have a logo with it on it ? Very unscrupulous company. I m so lucky that due to additional fraud, from them and some others, that I had to change my debit... Read More
Do not believe the "good " reviews. Its a joke. I filled 3 simple yet critical services over 14 months and 2 of the three were denied. They act like they cover things but are so slick about denial. For example, the electrical on the water heater failed, they wouldn't cover it because they cover the water heater but not the electrical for it. They covered the refrigerator/freezer but don't cover parts on the freezer ie: ice maker and other items.
Don't both save your money go with First American. Again these "good" reviews are a lie. RUN RUN RUN
Very reasonable pricing and very quick and reliable service. My experience with service plus has been wonderful so far
Top Rated
Our Partner
🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone