Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Home Warranties
  3. Select Review

Select Home Warranty Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
4,208 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States. They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
 
See Details

How is Select rated?

Breakdown

5.0/5
Transparency
4.8/5
Claims Processing
4.8/5
Coverage Options
5.0/5
Additional Benefits
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits. They do have a waiting period for service and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item

Coverage Options - 4.8 / 5

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage. With no term benefit limit set, the company has no caps to their coverage claims. As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pump

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 4.5 / 5

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage. For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website. In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement. The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract. After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims Processing - 4.8 / 5

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services. In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
8.4 out of 5
BBB Rating
B
BBB Positive Reviews
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2019-01-21

Reputation - 5 / 5

Select Home Warranty is a relatively small company that is not a member of the NHSCA. In addition to their TrustPilot rating of 8.4 out of 10, this company has held a B rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
https://selecthomewarranty.com/
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Select Home Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

4208 Customer Comments & Reviews

Loading Reviews ...
jim.sutorka
7/15/2021
Great customer service rep, Richard. Was a great experience signing up for the service with several discounts. Was a much better value and experience than my previous warranty company.

Susan M
7/15/2021
Very happy with my rep Jonathan.He answered all of my questions.Will see in future how my services go.

S
Susan G
7/15/2021
I was happy with customer service. We will see how it goes with service

jnettleton7
7/15/2021
I am thrilled to purchase a 3-year warranty with Select Home Warranty. The price reduced (what would be a monthly cost) considerably from what I was paying to American Home Shield. Plus my service calls will be considerably less. If I am not happy with the service I can cancel and receive back any unused amount paid. Peter Griffen was able to cover all items I was interested in covering.

jamie.lynn.moore19
7/15/2021
Quick, easy contact. Consistent customer service. I would recommend this home warranty company to anyone!

ewilliamson0202
7/15/2021
I just canceled my Home warranty with Choice. Did not know who to do to find a good honest warranty company. I spoke with Henry Richardson and he was amazing. He explained the coverage to me and answered additional questions that I had to ensure I get the beat coverage.

davidcorreia5365
7/15/2021
Great service by Greg Thompson setting up my warranty. Helped me out with rates in Colorado due to the higher costs.

Cindy M
7/13/2021
AVOID !!AVOID !! I never write reviews but My Hair is on Fire. 1st My home is only 5 yrs old so didnt expect to have to make a claim for at least couple yrs but AC went. We have bad weather. I called and put in a clam 7/13/21. I bought policy 6/11/21, told Me You had to wait 30 days so just My luck AC goes on the day. This morning I spent 40min. on phone. they said it was a pre-existing condition. My voice went up. They did take 2 months payment. They put in claim, said Id get a call. This afternoon another 45min. Said They couldnt even find My policy. They gave Me a claim #. Finally afer transfered 3 times I was told is wasnt 30 days that I opened it 6/13/21. Lie plus that was a Sunday.... Read More

darlwei07
7/12/2021
I am extremely disappointed in the customer response, and the misguided policy information. Minimal coverage for the amount you pay for this service. I called about my roof and the contractor they sent didn’t bring a ladder. My ceiling fan broke and they sent a response that they would reimburse me $45 , surely can’t buy a ceiling fan for that amount. Run from this company it’s not worth the money. SO DISAPPOINTED in this warranty company.

L
Leo
7/11/2021
I appreciated receiving the information on the Home Warranties, along with the options of payment and discounts.

Top Rated
Our Partner

🔥 LIMITED TIME OFFER: $400 OFF! 

$150 OFF + 2 Months Free + Free Roof Coverage

  • Appliance-only, systems-only, or combination plans available
  • Covers single-family, multi-unit, and rental properties
  • Multi-year discount available
  • No home inspection required
  • File claims online or by phone
READ FULL REVIEW >
See Details

Related to Home Warranties

Top Articles
Suggested Comparisons