Select Home Warranty Review
ConsumersAdvocate.org
4,208 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Select Home Warranty
4208 Customer Comments & Reviews
Loading Reviews ...
Please read my review. I paid $2000 for the “platinum coverage plan”. 1st and only claim I have made: Process started 3 months ago with a simple clothes washer leak. We paid our $45 service fee. The tech knew that it was a bearing issue however they replaced my suspension rods so their company would at least get paid. If they had to replace the bearings they wouldn’t get the job because the washer would be replaced instead of fixed, since it would have cost the warranty company too much. Over the next two months we had to call multiple times to get anyone to come look at our washer with technicians asking for additional $45 service fee charges. 2nd Technician got mad that we wouldn’t... Read More
The customer representative did handle the claim call much better than past contacts with the company. Claim was made October 11th and to date no repair company has taken our claim request. While Select did email that we could obtain someone ourself since no repair company has responded, we are not comfortable doing this as we did this previously on another claim and Select did not honor and pay our claim. Seven weeks waiting.....
Run away! I have been with other warranty companies and got suckered into Select because of the low monthly fee and low service charge. What a waste of money. I just had another claim denied because the electrical outlet that is not working is an exterior outlet and they don't cover anything "outside the living area." It's not like it's 50' from the house, it comes out of the inside and is screwed to the exterior of the wall. Other warranty companies cover the whole expense of a repair. SHW only covers the parts and you have to pay for the labor. You would think they would make that a little more prevalent in their contract (which I read) however it is only mentioned once at the... Read More
Representatives are very kind and compassionate to your situation but I wish the reimbursement for replacement value to be higher than they give. I certainly do not want the best on the market but even the lower end models cost a lot more than allotted.
I ran into the garage door with my car. They paid the claim in full. Thank you for your help.
I recently bought a house and the warranty was transferred to my name.
The representative was very helpful and was able to assist me.
I’m waiting for a service call so I can’t rate that area just yet.
I should have read the reviews before I bought into this company. I had to wait to have my stove repaired. They kept sending me emails saying they were on it and seeking a tech. I have filed a complaint with the state of Arizona although I'm not sure what that will lead to. They also told me to take a picture of the stove and the serial number and model. Then they told me that they would send me a check (within) 30 days for $150.00. I asked them if they had priced stoves lately. What a farce they are. Do not purchase a contract from them.
Select home warranty is a scam! Do not buy anything. Every single time we needed them they didn’t show up. My husband lost 3 days of vacation and our drier is still not working for a month and nobody shows up when we schedule. Waste of your time and your money. Their costumer service is the worst! Search what people say about them on Instagram... They are not transparent. Please search about them before buying anything.
I recently filed a claim for my refrigerator with Select Home Warranty (SHW) and got the surprise of my life. The claim process was easy however the results were extremely disturbing. SHW sent a technician to my house to diagnose the problem with my refrigerator. The technician arrived and immediately determined that the compressor needed to be replaced. He called in the diagnosis and estimated repair cost. SHW started a line of questions to ascertain if possibly the compressor went out because of negligence on my part. Once the technician reassured SHW that the compressor went out because of general wear and tear and not due to any negligence on my part, they said they would review... Read More
My heat pump went out and it took Select Home Warranty over 3 days to find a service repair man. Once the Service repair shop looked at my unit they determined that my compressor blew out (wires melted and black). It took another 5 days before I received an email. In the email it stated that they would pay $150.00 for compressor. The service repair company told me that it would cost around $1900.00 to repair my unit.
Top Rated
Our Partner
🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone
