Home Service Club Home Warranty Review
66 Customer Comments & Reviews - see all comments
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Home Service Club is a New York City-based home warranty provider operating in 49 states, via their vast network of contractors. Their coverage is exceptional, with many items that would normally be additional already included in their two plans: Standard and Comprehensive.
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66 Customer Comments & Reviews
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Good experience . Their HSC rep was very courteous. He answered all my questions over the phone and he made sure that the plumber was in contact with me to set an appointment for the leak.
I noticed that our garbage disposal was giving off a foul smell.I realized that it had to do with some of the remnants in the disposal and so I tried to clean it out. the smell never went away but then several days later I could not turn the disposal on. Although I flip the switch the disposal never turned on. I went online and found how to set up a claim with HSC. the process was fairly easy and straightforward.
From start to finish, it was a good experience. Firstly, the claims specialist was more than helpful in getting a technician out to my house quickly even with my busy work schedule. I had a problem with my washer not spinning. I tried somethings to get it to work, but to no avail. Once the technician came he was able to diagnose and fix the problem accurately. Washer spinning smoothly again.
This company is BEYOND TERRIBLE. They have not reimbursed several claims AFTER they were approved. Their wait times are horrible. They never return emails or calls. I would NEVER buy a contract from them again.
We lost power in 3 rooms and so I called HSC to fix it. They send an electrician, he was efficient, and seemed to know what he was doing. Everything was back to normal quickly.
My washing machine broke out of the blue and I needed it fixed ASAP because of the inordinate amount of dirty clothing that my children produce. On a daily basis there is literally a pile of laundry at my house waiting to be cleaned. I was wowed by how fast these guys responded to my request for my machine to be repaired. The dispatch lady was easy to talk to and she understood how I needed my washing machine repaired ASAP. I was able to schedule an appointment for a repair person to come out the very next day. The washing machine is back to normal. Now I’m just trying to find the robot housekeeper from the Jetsons that can fill and empty the machine for me.
Our dryer was producing clothes that were still damp after an hour on the highest temperature. Clearly, we had a problem. One call to The Home Service Club and the problem was solved. They sent us a dryer repair technician who came to our house and replaced the heating element. The Dryer repair tech said that the machine was in good enough shape that I could get at least five more years.
A few days ago, I decided to charge my chromebook but as soon as I plugged the chromebook in, all the lights went out. I didn't know what to do, but my boyfriend had the warranty. His parents purchased it when they bought the unit for him. He told me to call, he always gives me the tedious jobs. I thought it would be annoying but it wasn’t. The rep that I talked to for making a claim, got me in touch with the electrician, who was able to come the next morning to fix the issue.
My toilet was clogged . I tried plunging but nothing happened so I called THe Home Service Club. The plumber that they sent had a big machine and the snake kept jamming up. He had to go back to his office to get a different snake. There was something wrong with the motor of the snake that he came with. Once he returned with a working snake, he completed the work in less than 10 minutes. The remainder of the time was spent on him cleaning up the mess that the snake produced.
The washer was giving us problems so my wife filed online with The Home Service Club. The repair tech that came said that he would have to order parts for the repair. My wife explained how much she hates going to the laundromat. The repairman ordered the part from a local supplier so that it would be delivered the same day. Later in the day, he came back to install the new part. All we paid was our $65 deductible and that is all!
- Strong online ratings and reviews
- 24/7 service team schedules repairs fast
- No home inspection needed
- Extensive list of system and appliance coverage
- 2 plans to fit your budget
- Award winning service!