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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,207 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11207 Customer Comments & Reviews
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Pleased!! Technician was very pleasant and replaced the garbage disposal in a timely fashion. Area was very cleaned when the work was completed.
Very pleased with all service technicians. Easy to contact company and quick response. The only negative experience we had was when my gas cooktop needed parts and I was told you decided replacement instead of having it repaired. Was offered only a third of what I needed to purchase a new one and that was a big downgrade from what I had. I contacted several companies to price and compare and also found out parts were available and it would be much cheaper and beneficial for Choice and myself to repair. My case manager said it was based on a national average and she saw one I could get for the price you offered but would not give me details on where I could find it. So instead of... Read More
The technician was knowledgible and fixed the problem. Overall the service is good.
As always, Choice HW comes thru! The technician was professional and knowledgeable, and even made suggestions that would be to my advantage for future and potential issues that may arise. Thus thwarting problems before they exist. This is highly appreciated!
Easy to work with and appointment took place the very next day.
I wrote a cautionary review on Oct 15th, to save others from the scam that this company perpetrates. They tagged my review with a note to contact their customer support dept, so I did. Guess what....NOTHING! This place is a Ponzi scheme. They keep signing up new members by any means necessary, including deceptive sales practices, then when customers actually need service there is always some excuse why it's not covered. And when 'management' is confronted with the lies their salespeople use to get more contracts, they don't care. Either pay MORE money or they cancel you. I'm contacting media to have this company held to account for their conduct.
Choice W
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Thank you for the very timely response to our water heater problem. Problem solved within 48 hours.
The plumber they sent the last few times was exceptional. Don't have a problem with Choice, I call and they send a technician. It might be a day or two before they come but overall the last couple of calls I put in the Tech was great.
I was having problems with my AC unit, so I called to submit a service request. The representative who answered the call was very helpful and efficient.
In less than 24 hours later the tech, Will, arrived.
Will made sure all AC components were in good order, and he put in authorization for a replacement thermostat.
My daughter and I are now able to sleep comfortably, again.
Thank you, Will!!!
The company you sent out Arizona plumbing out of Tucson was very prompt works with me on time schedule and the gentleman named Tim who came out was very very helpful had to go to a hardware store to get some parts came back fix the problem he was super nice I would highly recommend them for anybody else
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.