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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
ConsumersAdvocate.org
11,304 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11304 Customer Comments & Reviews
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Placed a claim for a problem with my refrigerator and they sent a professional repair person from a very reputable company by the next day. He was very kind and professional and followed Covid-19 CDC guidelines. He immediately knew what the problem was but did need to order the part which I was fine with because the refrigerator is still working and will not effect my food. The part will be here within a few days and he prescheduled an appointment within the week to be back to install it. I’m TOTALLY SATISFIED at this service since this is my first time making a claim with Choice Warranty and highly recommend this Company to everyone! One Happy Customer. Thank you Choice Warranty!
My AC lines were freezing over. I submitted a service request on July 5 and within minutes my appointment was confirmed with a local service company. When they came to my house, they were extremely professional and quickly fixed my issue without any problems. I was very impressed with their service and would highly recommend both CHW and the repair company that they sent to my home.
Responds quickly . Always willing to assist with any problems. Everyone I spoke to was pleasant.
I really love having the piece of mind knowing I subscribe to choice home warranty . I’ve used the warranty a couple times in the past and it’s always been a great experience. The customer service is always prompt and courteous . This really is a must have for homeowners .
I had a plumbing emergency where both of my bathrooms were flooding early on a Sunday morning. Instead of stopping to call the warranty company I quickly found a plumber that could come out immediately to stop the flooding of more than just the two bathrooms. The warranty refused to pay for any of that service because they did not get to choose the technician. Then less than a week later my AC went out. I am in SOUTHERN LOUISIANA in July with temperature in the mid-90s and the soonest appointment they would provide me with was about 5 days away. There was no concern for the temperatures or the danger of it. They did not offer to provide a window unit until my service appointment. I was... Read More
M
Maurice W
Consumer Advocate of Choice Home Warranty
Official Response
Consumer Advocate of Choice Home Warranty
We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to respond@choicehomewarranty.com as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Consumer Advocate Reviewer”
Very informative and professional.It was a pleasant experience.Anthony did everything he could to get me the most warranty for my money.Thanks Marvin
Scheduled appointment was two days earlier than suggested, excellent response, service was performed professional, clean and quick
Hero Locksmith was extremely professional. He was courteous in calling me well in advance to let me know he was running behind schedule. When arrived, was wearing a face mask and had ID visually present. Rekeyed locks in a timely manner. Had a great experience with the rekey service.
89873910 i called and advised the friendly young lady I had a stopped up sink. I also told her my stopper in tub had popped out and due to carpal tunnel I just needed it twisted back in. She only gave the tech the sink info. Two very nice, very friendly techs arrived. My sink was 100% stopped. Ugh. Old pipes and something broke while snaking. They were very knowledgeable. They assured me they could fix. They called, and called you guys to no avail. They went for another project and the store waiting for your office to open. The guys had it mostly fixed by the time, after several tries, to reach the office. They are the best plumbers I've had hands down. They even took the time to scrub a... Read More
Setting an appointment is easy. Emails give all the information about upcoming appointments. Appointments are kept and prompt. Technicians are honest and qualified. Good value!
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.