Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10103 Customer Comments & Reviews
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The technician called ahead to confirm his appointment and ensure it was still a good time. He arrived promptly and completed the repair in short order. Color me delighted!
The technician seemed very knowledgeable in his field. I think die to having a home warranty there are delays in getting the services I need, so any frustrations I am dealing with are die to the choice home warranty people and not with the technician. As a result my problem is still not resolved.
Monte was personable,and honest in his evaluation of the problem. I appreciated that he did all he could to help me.
Your representative was most informative. I liked what he was saying. Sometimes a company may tell you something that is not exactly true. Your representative was exactly right, your company is rated number one in Home Warranty companies.
Thank You.
good price, helpful customer service, good plan and easy payments with senior plan.
Sears repairman Eli came on time and fixed my washing machine the day after I called.
He was courteous and very efficient. Thank you again, Choice.
Miguel is very friendly, respectful and straight forward honest. He explain things very clear.
YOU HAVE ZERO CUSTOMER SUPPORT. ALL YOU HAVE IS A CALL CENTER IN THE PHILIPPINES, WHERE YOU CANT UNDERSTAND THEM AND THEY CANY UNDERSTAND YOU AND THEY LIE TO CUSTOMERS TELLING THEM “I’M IN THE US” WHEN CLEARLY THEY ARE NOT. CHW SUCKS!!!
Very dissatisfied with coverage overage changes far exceed cost of repairs
Sales rep was friendly and knowledgeable. Sales team was able to adjust payments to suit our needs
Top Rated
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- 24/7 home warranty service
- Offers service contracts
- Nationwide network of 15,000+ pre-screened contractors
- More than 2M homes covered across the US
- Get a quote in 30 seconds
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.