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🥇 $150 OFF + 2 Months Free → Plans Under $1/Day!
- Plans Starting as Low as $24.99/Month
- Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Free Roof Coverage, No Inspection Needed
Choice Home Warranty Review
ConsumersAdvocate.org
11,800 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11800 Customer Comments & Reviews
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General overall was good. It took sometime to get a technician to commit to the appointment. Edison Plumbing technicians were very tentative and got the job done quick. I’m satisfied
Happy with you up to the point of getting my Lowe’s coupon emailed to me. I was not thrilled with having to pay $900 out of my pocket for the range, but went to get my range and my coupon and was told it could take 30 days. In this day of electronics, making me wait weeks to get an oven is not reasonable or fair service.
Choice Home Warranty is very easy to work with and to operate. I downloaded their app. It’s so easy to fill in the information and people come out very quickly. I had my problem resolved in one day. The company actually called me to see if they come out the same day, but unfortunately, I was not able to do that. The tech that they hired texted me ahead of time to let me know when they were on their way and he sent a picture. Absolutely the best interaction I’ve had another wonderful interaction from businesses associated with Choice Home Warranty. 5 Star service!
Michael Lewis was outstanding and extremely informative. He provided me with all of the facts to make an informed decision and he does not sugar coat anything. I strongly recommend Mr. Lewis and I am excited about choice home warranty.
I had a dryer break down and Robert from Flamingo came out to repair it. He had to come back twice because there were more damaged parts than anticipated. He was excellent to work with, great communication before he arrived and very pleasant while he was here.
Very easy claim process and rapid follow-up. less than an hour after filing the claim I had an email with the name of the technician, the company phone number and date and time for appointment. Thank you.
Very good assessment of the problem but I haven’t heard anything back regarding said problem. Not sure if that is in Choice or the vendor but I am not satisfied at all at this point.
From the very start of my claim, of my clothes washer,to the end of expert ,prompt repair, it was a perfect,prompt, expert experience. I am 100 percent pleased.
They are getting better at getting companies to accept their work orders hopefully this will continue
My dishwasher was displaying an error code, and stopped working. I reached out to Choice on the website, and requested service. I received a text from the service company they hired and within a few days (weekend) a repairperson was here. Apparently it needed too many parts and I was offered a few hundred dollars to replace it. I highly recommend this company.
Top Rated
Our Partner
🥇 $150 OFF + 2 Months Free → Plans Under $1/Day!
- Plans Starting as Low as $24.99/Month
- Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Free Roof Coverage, No Inspection Needed
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.