Choice Home Warranty Review
1,602 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008. Their plans offer comprehensive protection against the high cost of repair or replacement of major systems and appliances in the home via two different plans. Each plan also features additional coverage for Septic Systems, Pool / Spa, Well Pump, Sump Pump, Central Vacuum, Limited Roof Leak, Second Refrigerator, and Standalone Freezers.
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1602 Customer Comments & Reviews
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Customer service was great. Had to cancel claim cause we found the problem however have had service calls before with excellent results. This contract is well worth the monthly charges knowing someone is there to help.
I called in about a plumbing issue with an active leak. I told the representative that I needed someone quickly. The request was sent to a plumber to schedule. I quickly got a response saying the plumber would be at my home in approximately 48 hours. I immediately tried to call the plumber assigned and did not get an answer. When I tried to call CHW back, I only got a recorded message saying that they were closed for a day. This is not much help for an urgent issue.
Nothing is covered. Can't get ahold of customer service ever. Will not renew and probably want a refund so i can change companies.
I have on hold for over 45 minutes on two separate times in 24 hours. I have emailed a request to try and move up the date for services. No response. Awlful service
I did find the last time I filled a claim was done in a timely matter and I did love the work that the a/c guy did. Which is Oliver A/c and Heating Co., also I would prefer that next time I have to call for A/C repair I would to have them to come out and do the job.
Choice Home Warranty fixed my Garage Door opener, and that was awesome. Now if they can get my Dishwasher fixed, that will truly be awesome. Thank ya'll for your service.
We had a hard freeze that burst a pipe under the house and that was not covered! That was disappointing! The phone representatives were polite!!
great service fixed my oven in the kitchen and my sink in the upstairs bath room they went beyond and covered even the parts they were not covered thank you
Great service and please send me some paperwork thanks
Very happy with the price difference between you and home shield...glad to of shopped around. Whoever the rep was that helped me was awesome! Give him a raise! 😉
- First Month Free + $50 Savings
- 24/7 Claims Hotline
- No Inspection Required
- Fast, Reliable, local Technicians
- Dedicated Support Team