Choice Home Warranty Review


Rating: 8.2 / 10 (Excellent)
527 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Choice rated?
10/10
Plan Value
6/10
Customer Experience
9/10
Contracts
9/10
Restrictions
7/10
Contractor Network
10/10
Customer Base

Choice Home Warranty Review

Established in 2008, New Jersey based Choice Home Warranty is one of the newer nationwide providers of home warranties on the market. 

Coverage

Choice Home Warranty provides good coverage for basic home systems and appliances. They also offer a green star feature that replaces energy star compliant products.

Systems and Appliances covered:

Clothes dryer
Clothes washer
Kitchen refrigerator
Air conditioning/ cooler
Heating system or built-in wall unit
Water heater
Electrical system
Plumbing system/ stoppage
Built-in microwave
Oven/ range/ cook top
Dishwasher
Garbage disposal
Ceiling and exhaust fans
Ductwork
Garage door opener
Green products – replacement of Energy Star compliant products

 

Optional Items

Pool and/ or spa equipment
Septic tank pumping
Well pump
Sump pump
Central vacuum
Limited roof leak (single family homes only)
Stand alone freezer
Second refrigerator
Septic system

 

Price

Premium
Flat service fee of $60

Fine Print

You can cancel your contract within the first 30-days of your order date for a refund of the paid contract fees, less a $50 administrative fee and any service costs incurred by the company. 

 

Final Thoughts – Choice Home Warranty

Choice Home Warranty is fairly new in the home warranty industry. But this should not make them any less attractive than other companies in terms of the breadth of coverage or level of service. Also, the Green Star feature makes it attractive to homeowners requiring special coverage for these items.

 

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Latest Reviews

6.45
Based on customer reviews
527 Reviews
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T
Tom
Palm Coast, Florida
2/24/2017
Garbage disposal repair/replace. 1 day to complete notification and replace. Super job!!!! Very happy!!!

Inette Rosario
Fort Worth, Texas
2/23/2017
Had this company and I advise you that they do not have good service or coverage. My AC went out do to a leak. The tech they sent out looked at my ac and sent the paper work to Choice home and they denied it. I had to find another tech to come out and give a second opinion. I also had to call choice homes myself and have the tech speak to the authorization department to see if we could get it approved. The total amount to repair the leak and put refrigerant was $1300. Choice home only approved $120.00 for the tech to fix the leak and left me paying the rest out of pocket. When I called and asked them why are they not covering the whole thing they turned around and told me they're just... Read More

M
[email protected]
2/23/2017
Home Choice warrany sent a contractor that performed a dishonest service to my stove. The contractor lied about his work and broke the hinge on my DCS Fisher Paykal oven. Home Choice is in tge process of removing TUCKER Appliance as a vendor for dishonesty. Home Chouce takes wirk seriously with all contractors. They a are first class Warranty company that cares for the client with care that all work is 100 percent repaired with a Smile. There are not many Warranty companies that give the policy holder security like Home Choice Warranty.

A
[email protected]
2/22/2017
I am 50 years old and this is the first time I am complaining about a service purchased. I was assured by the Choice Home Warranty salesperson that they would be there for me when I needed repairs to my plumbing and electric as long as I paid the monthly fee. I purchased the plan two years ago and made every payment on time investing $840 for piece of mind with my plumbing and electric. I experienced my first plumbing problem after two years of making the timely payments and they required me to make a $45 payment to a repairman they sent. The repairman took my $45 check and left without fixing the problem. The repairman did not return to make the repair so they sent another repairman. The... Read More

B
[email protected]
Hamilton, Ohio
2/22/2017
I inherited this company due to the previous homeowners purchasing the policy and I have had nothing but TROUBLE and HORRIBLE SERVICE. I highly recommend that you DO NOT USE this company at all. They were not clear on how to submit a claim, thus leaving me paying for the full bill of approximately $800.00 for my furnace. I recently called due to some plumbing issues and they sent a plumber out (of which he charged me $60 and indicated that he would come back the next day. He did not come back the next day. Choice Warranty indicated that the $60 was for him to simply say "yes" you have an issue. I highly Recommend that you do NOT use this company

Kay Veal
2/21/2017
Great plan to have. I am getting my home repairs at a great price with the help of Choice Home Warranty.

D
Dick Baze
Oklahoma City, Oklahoma
2/21/2017
We called the company and everything was taken care of timely. The service person was on time, knew what he was doing and let us know what would report to the company. The company contacted us letting us know what the results were, which were acceptable. Only question would be why it takes 30 days to receive our check? Some people might not be able to fix the problem until they receive the check. ( would be incoveinent)

B
Bart Coulter
2/20/2017
Technician came out and diagnosed issue promptly. Problem is currently being resolved.

L
LYNN
Scottsdale, Arizona
2/19/2017
YOUR SERVICE WAS PROMPT YOUR TECH WAS KNOWLEDGEABLE AND EFFICIENT GLAD TO BE A MEMBER

Aubree Williams
Las Vegas, Nevada
2/19/2017
So far so good. I put in service request for my dishwasher one night, and received a call the next day from the person who'd be coming to fix it. He was prompt and courteous. Now I just have to wait for him to bring the part needed to get my dishwasher working again; so time will tell.

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