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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,454 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11454 Customer Comments & Reviews
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Do not use this company. They had to send three vendors over a period of 3 months time for the same issue, which was a cracked hose in my refrigerator. I cannot access this area, the ended up denying my claim stating misuse. All of this after charging 100 per visit and one vendor had a 200 dollar trip fee as well. I could have purchased a new fridge. Steer clear. This is a fraudulent company. As we speak I have a lawyer working to get some of my fees back.
Technician was very knowledgeable about the situation. Offered good suggestions on how to fix the problem.
it takes little time but i am 100% satisfied with your warrenty service. You are the best
They always find a loophole to make it not be covered. We paid to be covered for 3 1/2 years and out of three claims, they covered the cheapest one and denied the other two.
Very helpful and explained what he was doing. My pool company found a really bad leak and turned pump off at the breaker box so I wouldn't loose a note water. Sometimes when I make a claim it can be a wk or two and other times its the next day. But this company came the same day and fixed my pool and I was thankful bc Pinch a Penny wanted $225 to fix the problem vs the $75 copay I owe when I call in a claim. Very thankful.
Understanding, professional, and prompt attention to detail and my need for prompt repair due to my medical condition.
Great guy and fast efficient service. Had my water heater installed less than 24 hours after first appointment. Usually takes weeks to get anything fixed.
I recently requested service for my washer. The company they sent was excellent and provided a technician who was also excellent. Unfortunately it appears that my washer cannot be repaired so, at this point just waiting to hear the next steps in the process. So far so good. I will repost once I know that they will actually provide a solution to replace it. Fingers crossed! .
Technician that came to check my oven last time was more knowledgeable. He explained what needs to be done, repair wise, but needs to submit to Choice Home Warranty the findings for approval repair. So far, I have not heard from the A Plus Plumbing or Choice Hone Warranty when my oven will be fixed! I’m still waiting!
I will give you a better rating after I get the replacement issue resolved.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.