Choice Home Warranty Review
1,964 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008. Their plans offer comprehensive protection against the high cost of repair or replacement of major systems and appliances in the home via two different plans. Each plan also features additional coverage for Septic Systems, Pool / Spa, Well Pump, Sump Pump, Central Vacuum, Limited Roof Leak, Second Refrigerator, and Standalone Freezers.
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1964 Customer Comments & Reviews
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The sales rep Ray was very nice and informative answered all my questions and told me about other offers available and promotions. I will recommend Choice Home warranty to my family and friends.
Sales person answered all my questions, offered me an excellent plan for 3yrs..he was patient when I needed him to t Repeat info so I could write it all down. Hopefully when I need service they will come within 12hrs.
succinct and to the point. Answered all questions and appears to have competitive rates
I talked to Frances when I called - it was my intention to sign up right away and I told him that. I wanted to sign on for 1 month initially - I explained to him (several times) that was all I could pay for right now. He pushed 1 year payment and then 3 years, I said no over and over and over again but he persisted and became defensive. Finally after going several rounds with this obnoxious man I hung up on him. Apparently he took it upon himself to go ahead and charge me - for 1 month - even though we did not have a firm meeting of the minds about what I expected. Pretty damned cheeky - or he's a thief. However this is what I asked for all along - 1 month to pay now, so I'll let the... Read More
I purchased a contract from Choice Warranty and four months later my A/C went out so I contacted their customer service which sent out a representative that affirmed I needed a new unit however they made an attempt to make it seem as if it was a preexisting problem however i reminded them the unit was over twenty years has been serviced on a regular basis but they refused to replace the unit. I did at the cost of over $10,000 out of my pocket. All I can say is buyer be ware.
The repair tech was very thorough in his work also very conscience about not messing up floor and extremely polite but the issue is not resolved because we are fearful of the appliance because it stopped working without warning and showed signs of burning the mother broad we would not feel comfortable with the mother broad being replaced and would rather have the appliance replaced
really cant give good opinon yet issue not done yet. But the tech you sent acted like my concerns was meaning less. And I just don't know how to use propane stove. You can see were insulation in stove is burnt. It smokes like a freight train, and it not dirty inside for it to smoke like it does. On washer he acts like just to throw parts at it because he likes that brand of washer. I don't agree with that. It not his basement to get water in it if he is wrong. I want to believe choice warranty I bought is a good company and it just service tech that came out. I hope my thoughts are right. Thank you Nikki Mottinger Angola IN
I’ve had a claim open since January on my heat with no resolution. Technician comes out for the air now and choice supervisor tells me it’s nog covered due to neglect?? This is the worse warranty company I’ve dealt with. I switched from 2-10 because of pricing but I’ll sacrifice and go back to 2-10.
Your service is Awesome..but was very disappointed when my pipes were cleared and was told they needed a hydro jet service which will cost me 425.00 this tuesday..it would be great if thru the HCW we could get a better deal.. Luis Figueroa US Army Retired Disable Veteran
Claim was process and activated quickly. Service tech did an excellent job. Thanks for you help.