Choice Home Warranty Review
1,706 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008. Their plans offer comprehensive protection against the high cost of repair or replacement of major systems and appliances in the home via two different plans. Each plan also features additional coverage for Septic Systems, Pool / Spa, Well Pump, Sump Pump, Central Vacuum, Limited Roof Leak, Second Refrigerator, and Standalone Freezers.
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1706 Customer Comments & Reviews
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I really appreciate the way my call was handled, it was very timely help and was handled very professionally. I do not regret that I have this home warranty policy.
Terrible customer service. Customer service wait time are long. They do not look at your account to see whats happening before discussing an existing claim. Contractors do not show up. I'm selecting a new company
I have had choice home warranty for two years and the fist time I called , the customer service was terrible. the supervisor told me he didn't have feelings and did not care if the problem got fix or not. It's sad that I paid these whole two years and got treated this was.
Service was excellent!!! Thank you for being understanding. Thanks again, Robert Behm Claim # 66393169
Very fast and efficient
Excellent customer service rep
the warranty coverage is useless. customer service rep has an attitude
the warranty coverage is useless. customer service rep has an attuide
This is by far the best experience that we've had with a warranty company and claims. The rep was courteous and helpful in a very timely manner. I called Home Choice about 2:00 this afternoon and already had an appointment to get our dishwasher repaired by 4:30! Thank you. Mike O'Brien Denver, CO
I’ve had the policy for just over a year..I received a phone call from my wife while I was out of town that our heater was not working... I called customer service at 8am the heater was fixed by 2pm same day..I had people question the policy when I mentioned my premium coverage... Couldn’t be happier with the policy!!!!!