10 Best
Homeowners Insurance
of 2024
Homeowners Insurance
of 2024
Promoted
- Wide selection of home insurance discounts - Online Quotes in Minutes!
- Covers common occurrences like fire or theft and accidents
- Protect Your Valuable Items (Electronics and Jewelry)
- A Wide Range of Excellent Coverage Options
Hippo Home Insurance Review
60 Customer Comments & Reviews - see all comments
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Hippo is a company that offers modern insurance boosted with preventative smart home technology. The company transacts all of its customer business online or over the phone, and is noted for its plain language policies.
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I thought this was going to be a good company to work with, their online quote system seemed cool. However, after I got my mortgage company the contact and quote information from Hippo, they decided to increase the price of the premium by almost $400 at the last minute, even though not only did I kept in touch over email, I also had a conversation with a representative that went over the coverage and price before. Good thing I had a few days to find another company to work with us. Good for the people that this workout for but from my end I definitely will NOT recommend them.
440 People found this helpful.
The technology and ease of use is light years ahead of the competition. Truly admirable and give them an A+ for that. I just feel like they're very deceptive in communicating who your home is actually insured with. For most people homes are their most valuable assets and it's important to make sure it's insured with a company your at least familiar with. Hippo is the agent, broker, or sales person in this case. They don't pay or handle claims. What good will all the technology in the world do if your insured with a no name carrier with no claims support? You really have to dig dig dig dig to find out who the actual insurance company is and for that reason I give them a 1 star.... Read More
390 People found this helpful.
Competitive pricing on home insurance. Additional coverage offered and there are features that is advertised to be available soon which i am interested in. I like to support Startups and at this point Hippo was competitive with price and i switched even though my old insurance company price matched. I would like to see what they can offer advances in technology , smart home features etc.. Also having no customer portal to login and communicate with customer service is a Big Miss . I also never received policy documents in my regular mail yet , this should be required. Hopefully they fix this soon. I do not have any claim experience with the company so can not comment on that.
206 People found this helpful.
The company does not disclose all info during the buying process. Infact, you have to ask them in chat and they send you some documents in email. For eg it does not say on website that worker's comp only covers if the worker has worked for 52 hrs at your property in the last 90 days and has earned min $100. They say most workers are covered by their employees. Then what's the use of offering this policy, which essentially is useless. And you cant even take it away for lower premium, because they use it for marketing. Similarly they have to cover a min of 755k, cant ask for lower coverage. Rates are pretty comparable to what reputed companies like Amica, State farm offer. Lack of... Read More
151 People found this helpful.
I had Hippo homeowners insurance for one year (2018 - 2019). We cancelled and went with another company because they raised our rates from $1,900 to $7,700 to renew. When the renewal notice came in email the rate increase was not prominently indicated. Had I not clicked through to see the rates -- in other words, had I assumed our rate was going to remain the same -- I would have been shocked. I believe not pointing out material changes in the policy (massive increase) is a form of consumer deception. We never made a claim, never so much as contacted customer service. Then, after I confirmed cancellation with them in writing, they billed my credit card for the $7,700. They refunded... Read More
132 People found this helpful.
Well, it has been an experience that is for sure. On the positive side, they had the best rate, $1000 less than my previous homeowners insurance. Initial sign up online was easy but there was a section where you could opt to have them take care of the cancellation of your old insurance which had they actually done that would have been awesome but they did not. For both my flood and homeowners they did not send anything to my old insurance nor to my mortgage company to have the escrow account pay the policies as we agreed. Instead they simply sent me letters saying I had not paid and they were going to cancel the policies. Once I got involved, they were quick to sort it out which... Read More
122 People found this helpful.
Just set up a policy and realized I needed to change my billing from quarterly to escrow. Called them up from the number on my proof of insurance form and IMMEDIATELY got someone on the phone and had it corrected within 2 minutes. So I'm new but that left a really good impression and Becky was great to deal with.
119 People found this helpful.
I purchased a home in SF a few months back and finding an insurance policy was a nightmare. I called all the usually suspects and it was never clear to me what my policy entailed and what specifically I was paying for. One of my friends turned me on too Hippo and the process could not be more transparent or simple. I found my policy in no time and understood all my coverage and what I was entitled to in what scenarios. I highly recommend their product.
101 People found this helpful.
I have been insured with HIPPO since November. They cost about 1/3 of my old insurance but so far so good. I called left a message and was called back quickly. So far I am very happy especially with the rates...
60 People found this helpful.
switched my homeowners insurance to hippo because i got a much better rate. after switching, they notified me that they require a home inspection. fine, no problem. weeks later i get a message from them that they are dropping me because i didn't get a home inspection. i call them and tell them i never heard from an inspector. they told me that an inspector sent me a personal email (from an unknown to me individual) and i never responded. i told them to give them my phone number and to call me first. days later i randomly found an inspector knocking on my front door, on a day i was supposed to be working. no phone call, the inspector said he was never given any phone numbers. so inspection... Read More
59 People found this helpful.
Top Rated
- Wide selection of home insurance discounts - Online Quotes in Minutes!
- Covers common occurrences like fire or theft and accidents
- Protect Your Valuable Items (Electronics and Jewelry)
- A Wide Range of Excellent Coverage Options