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Delta Auto Protect Car Warranty Review


Rating: 6 / 10 (Average)
16 Customer Comments & Reviews - see all comments
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Delta Auto Protect is a provider of extended service programs that was founded in 2013. Currently based out of Philadelphia, this company is offers 24/7 roadside service, transferable service agreements, and ASE certified technicians. While not formally accredited by the Better Business Bureau, their B rating is determined by their review ratio.

Delta Auto Protect is an extended warranty service that helps vehicle owners protect themselves from costly repairs. This is similar to a manufacturer’s warranty which helps cover for replacement or repairs but only takes effect after the manufacturer’s warranty has expired. Delta Auto Protect offers three extended vehicle warranty plans. Its Diamond Premiere provides comprehensive repair coverage. Each plan includes 24/7 support, trip interruption and roadside assistance.

Service Network

Choose from over 300,000 ASE certified experts

Plan Details

Delta Auto Protect offers three extended warranty plans. Each plan comes with trip interruption and roadside assistance services. Its entry level plan, covers basic vehicle components such as the engine, suspension, brakes and electrical system. Its top tier plan Diamond Premier offers extensive coverage for all major components. Special equipment such as GPS and other high tech equipment are also covered.

  • Deductibles
  • Bumper to bumper coverage (Diamond Premier)
  • Choose from over 300 ASE certified experts
  • 30 day money back guarantee
  • Direct payment to repair service providers

 

Diamond

Diamond Plus

Diamond Premiere

Engine

Yes

Yes

Yes

Transmission

Yes

Yes

Yes

Cooling System

Yes

Yes

Yes

Electrical System

Yes

Yes

Yes

Drive Axle

Yes

Yes

Yes

Brake System

Yes

Yes

Yes

AWD

Yes

Plus 4x4

Yes

Towing

Yes

Yes

Yes

Rental Car

Yes

Yes

Yes

Locksmith

Yes

Yes

Yes

Dead Battery

Yes

Yes

Yes

Out of Gas

Yes

Yes

Yes

Trip Interruption

Yes

Yes

Yes

24/7 365 Service

Yes

Yes

Yes

Steering

 

Yes

Yes

Fuel System

 

 

Yes

ABS

 

 

Yes

Seals and Gaskets

 

 

Yes

Air Conditioning

 

 

Yes

Suspension System

 

 

Yes

Super Turbo Charger

 

 

Yes

Hi-tech

 

 

Yes

GPS Navigation

 

 

Yes

Support

24/7 roadside assistance

  • Towing
  • Trip interruption
  • Tire change
  • Jump start

Delta Auto Protect Verdict

Delta Auto Protect gives vehicle owners excellent coverage for costly repairs and emergency assistance during those unfortunate times that they find themselves at the side of the road with a stalled vehicle. With over 300,000 ASE certified experts, vehicle owners will be happy to know that a qualified repair facility is within reach. With no claim and no CAP limits, Delta Auto certainly ensures great savings on costly repairs for vehicle owners.  

 

 


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16 Customer Comments & Reviews

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M
Michael G
Mesquite, Texas
11/16/2017
I am an auto repair shop owner that has been in business for 37 years and routinely deal with auto repair extended warranty companies. Delta Auto Protect is the most unprofessional and dishonest company that I have ever dealt with. They have yet to pay my shop the approved reimbursement amount after over two weeks. Most reputable companies will pay a shop within 24 hrs of a completed approved repair. In just about every conversation that I have had with one of their representatives, I have been lied to. I was told that I would be issued a credit card payment within two days of a completed repair. I was told that a check was being sent to me. I was told that the finance department... Read More


N
Neil M
Bellaire, Texas
10/27/2017
Not Impressed at all. I purchased the Diamond Premier policy in August 2015 at the cost of $5118. I have never made a claim until two weeks ago. I had three issues with my car. 1) The convertible roof would not latch down. 2) the trunk micro-switch was broken 3) The steering rack was leaking. They refused to cover the roof and truck and now they are telling the garage they will only cover 15% of the steering rack cost. Meanwhile they lie to me every time I call by telling me the part has been ordered and would be delivered in 24 hours. My car has now been in the shop for 10 days and no sign of resolution. I have now reached out to an Attorney, the BBB and an SEO company to spread my... Read More


C
Chris
10/4/2017
As a service writer, I will no longer be accepting Delta Auto Protect. Every time I have attempted to deal with this company I have been lied to. The check is in the mail seems to be the go-to excuse. This after they confirm they will pay immediately with a credit card authorization once repairs are complete. Still waiting on payment for repairs completed months ago.


W
wm
Lake Forest, California
9/28/2017
Like the other shops,I am still waiting to get paid. We submitted a warranty claim that was approved at the beginning of Sept. and i was told a check was mailed out on the 8th. I have heard every excuse, lost in mail, new check cut,The best one was accounting being shut down for 4 days for a "p27 update" . When I would call, my calls would go straight to VM. So I called on a different number and immediately got thru. They got wise to that so now instead of VM. I am put on hold for 5-10 mins and then the call disconnects..REALLY? This is starting to look like US Fidelis all over again. Did'nt those guys go to prison?


K
Kenyon R
Atlanta, Georgia
9/20/2017
Update: Check received on 09/22/2017 ------------------------------------------------------ I've been waiting on a check regarding the cancellation of my policy for 33 days and counting. I followed up after 20 days and spoke with Aaron Lynch (a manager) on September 7th and discussed with him that I have been waiting on my payment since August 17, to which he replied that there was a zip code issue regarding my address and the check would be reissued that day. 10 business days later, no check. I called yesterday and told Aaron that I have been waiting for over a month and have been told on 2 separate occasions that the check had been issued when it really hadn't been. I explain that... Read More


M
Marc T
New York, New York
8/9/2017
My car was having electrical issues and it turned out I needed a new alternator. This would have cost me about $1300 if I didn’t have protection! Delta paid my shop directly and they replaced the alternator and I was on my way. Their customer service is really awesome and they are always so pleasant on the phone. This company takes care of their clients! HIGHLY RECOMMENDED!


M
Marcus b
Philadelphia, Pennsylvania
7/13/2017
This is the worst Warrenty company I have ever had. They denied my claim because of a technician bulletin on my car which is not the same as a recall. So I'm left with a $2000 dollar bill. A delta representative even told the technician this is there way of getting out of paying a claim which is bs. Every car has some kind of tech bulletin it's there to let a technician know if there's a curtain problem with your car what you might want to look at as being the problem


J
Justin D
Overland Park, Kansas
3/17/2017
Delta Auto Protect is ever ready to come to your rescue. I'll say if you are looking for a reliable protection policy for your automobile, consider partnering with Delta Auto Protect.


S
Story A
Burbank, California
2/28/2017
Staci was Awesome! I am definitely a proud member of Delta Auto Protect, and I strongly recommend its services to other prospective members.


Chris R
Cicero, New York
2/8/2017
We did work for DAP on a policy holders car. After 30 days, several false promises of payment, and several follow up calls seeking payment, still nothing. After about a month of getting strung along we decided to warn people via sites like this. After the reviews were posted, we contacted DAP again. This time we were told that a stop payment was put on the claim because of the reviews. They would pay us, but only if and when the reviews were removed. They went so far as to give us the cell number and a name to call for one of the sites to have our review taken down. Once they were removed, we did get paid. I'm posting this as a warning to repair shops and consumers alike that this is a... Read More



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10 / 10
  • 24/7 roadside assistance
  • 350,000 certified mechanics in US and Canada
  • Vehicles up to 160,000 miles
  • 30-day money back guarantee
  • Rental car benefits
  • Waiting period
  • No upfront payments
  • Consistently #1 in customer satisfaction