Compare Carchex vs. Endurance Car Warranties

What’s the difference between CARCHEX Car Warranty and Endurance Auto Warranty? See how our editors compare the two companies below.
Last Updated: May 09, 2018
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CARCHEX Car Warranty
9.8 / 10 - Excellent
#2 in Car Warranties
Endurance Auto Warranty
10.0 / 10 - Excellent
#1 in Car Warranties
vs

Key Facts

  • Wide selection of extended warranty plans
  • 150,000 miles
  • 10 year vehicles
  • Corporate credit card payments
  • 30 day money back guarantee
  • Deductibles 
  • 24/7 roadside assistance
  • 350,000 certified mechanics in US and Canada
  • Vehicles up to 160,000 miles
  • 30-day money back guarantee
  • Rental car benefits
  • Waiting period
  • No upfront payments
  • Consistently #1 in customer satisfaction

OVERALL RATINGS

 CarchexEndurance
Coverage10/1010/10
Service Contract10/1010/10
Claims & Repairs9/1010/10
Reputation10/1010/10

Coverage Overview

Key Facts

 CarchexEndurance
Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned
New
Pre-Owned
Limit of Liability: Single Claim Limit - the trade-in value of the vehicle; Aggregate Limit - the vehicle purchase price or the NADA retail value of the vehicle at the time of the current repair.
Limit of Liability: The average trade-in value of the vehicle as provided by the NADA Guides or the purchase price of the Vehicle as provided by a Bill of Sale.

Coverage Compared

Powertrain Coverage

Carchex
vs
Endurance
  • Engine
  • Transmission
  • Drive Axle Assembly
  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

Carchex
vs
Endurance
  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Windshield Repair
  • Key Loss / Damage Protection
  • Factory Navigational System
  • High Tech Electronic Components
  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

Carchex
vs
Endurance
  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering
  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

Carchex
vs
Endurance
  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance
  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of Carchex exclusions, check out http://docs.carchexcdn.net/coverages/CARCHEXcare-Royal-Sample.pdf

Exclusions

For a full list of Endurance exclusions, check out https://www.endurancewarranty.com/pdfs/supreme.pdf

Claims & Repairs

Claims

 CarchexEndurance
Deductible Options
$50, $100, $200
$100
Maintenance Records Required for Service?
Yes
Yes
Waiting Period
30 days and 1,000 miles
30 days and 1,000 miles

Repairs & Service

 CarchexEndurance
Repair Facility Selection
In-Network Only
In-Network Only
Number of Mechanics
30,000
350,000

Service Contract Details

Contract Details

 CarchexEndurance
Contract Length
7 years; vehicle age, mileage, state, and other restrictions may apply
Vehicle Inspection Required for Contract?
No
No
Transferability of Warranty?
Yes
Yes

Sample Contract

Carchex provides a sample contract for potential customers on its website: http://docs.carchexcdn.net/coverages/CARCHEXcare-Royal-Sample.pdf

Sample Contract

Endurance provides a sample contract for potential customers on its website: https://www.endurancewarranty.com/pdfs/supreme.pdf

Company Reputations

Company Details

 CarchexEndurance
Year Founded
1999
2006
Vehicle Protection Association Member?

Customer Reviews

 CarchexEndurance
TrustPilot Rating
8.6 out of 10
6.9 out of 10
BBB Rating
A+
A+
BBB Positive Reviews
47
692
BBB Neutral Reviews
1
6
BBB Negative Reviews
17
94
Date Collected
2017-09-28
2017-09-27

Contact & Additional Information

 CarchexEndurance
Homepage URL
Company Phone
(877) 227-2439
(866) 918-1438
Headquarters Address
118 Shawan Road, Suite 210, Baltimore, MD, 21030
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062
Mailing Address
118 Shawan Road, Suite 210, Baltimore, MD, 21030
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062

Final Verdict

Endurance Auto Warranty has a higher overall rating than CARCHEX Car Warranty. Endurance scores better than Carchex across: Claims & Repairs. Both companies score similarly on Coverage, Service Contract, and Reputation.


Customer Comments & Reviews

B
Barry D
Chicago, Illinois
5/9/2018
Endurance Auto Warranty review
Steven Sanchez was very helpfully Very knowledgeable very very nice easy to understand what he was saying just fantastic very professional He made me feel good made me happy work with me very nicely couldn't say enough good about him a great guy thank you


S
Shanore J
Ashburn, Virginia
5/9/2018
Endurance Auto Warranty review
Alvin was a great guy. He talk me out of canceling my policy. And his customer service was amazing.


T
tom c
Palm Desert, California
3/9/2017
CARCHEX Car Warranty review
everything was very professional


B
Bruce
Rockville, Maryland
3/9/2017
CARCHEX Car Warranty review
Karen Bowers made me feel like we were neighbors or like I was a friend of her family. I've never felt so great about making a purchase! She was great and very understanding of my situation! Very friendly, upbeat and relatable!


C
Craig l
Apex, North Carolina
2/28/2017
CARCHEX Car Warranty review
Desha Jackson was very professional and knowledgeable of the products and was able to assist my wife and I. Thanks, Craig Little


M
michy g
Fort Worth, Texas
2/28/2017
CARCHEX Car Warranty review
I had the opportunity to work with this organization to provide an extended warranty for my vehicle. The agent was very customer focused and knowledgeable about their programs. He validated what state I live in and noted that I work as a contractor who travels. The program that he presented was a great fit for my vehicle's age and condition. The pricing was also affordable.


J
Jessie J
7/28/2016
Endurance Auto Warranty review
I have a 2008 Camry and after a not-so-great experiences with shopping for warranties and the dealership trying to sneak it into my monthly payment, I have to say that finding Mat at endurance changed my experience for the better. Having all of this assistance has come in handy alone so it’s definitely worth it! Used my policy twice and it was very easy.


S
Sue
7/22/2016
Endurance Auto Warranty review
If you’re looking into saving money go with these guys. Couldn't make my monthly and all I had to do was call and they could help you with anything you could possibly need. They are that good. I was really impressed with endurance and how easy this all was!