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Compare Carchex vs. Endurance Car Warranties

What’s the difference between CARCHEX Car Warranty and Endurance Auto Warranty? See how our editors compare the two companies below.
Last Updated: April 22, 2024
CARCHEX Car Warranty
4.6 / 5 - Excellent
#4 in Car Warranties
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Endurance Auto Warranty
5.0 / 5 - Excellent
#1 in Car Warranties
See Details
See Details
vs

Key Facts

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  • BBB Accredited with A+ Rating
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OVERALL RATINGS

 CarchexEndurance
Plans & Service Contracts4.5/55.0/5
Claims & Repairs4.5/55.0/5
Reputation5.0/55.0/5

As the leading providers of car warranties in the U.S., it's difficult to find areas where Carchex and Endurance don't stack up. Both companies enjoy excellent reputations within the industry and amongst consumers. Carchex, as one of the oldest providers on the market, shines with its customizable plans and specialty coverage. Endurance has a slight edge when it comes to claims and repairs— particularly with their in-house services and extensive network of mechanics.
 

Coverage Overview

Both companies offer similar coverage but vary on some minor details such as specialty coverage. For instance, Carchex offers windshield repair and key loss/damage protection, where Endurance does not. In all the major areas, Carchex and Endurance offer almost identical coverage. 
 

Key Facts

 CarchexEndurance
Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned
New
Pre-Owned
Limit of Liability: Single Claim Limit - the trade-in value of the vehicle; Aggregate Limit - the vehicle purchase price or the NADA retail value of the vehicle at the time of the current repair.
Limit of Liability: The average trade-in value of the vehicle as provided by the NADA Guides or the purchase price of the vehicle as provided by a bill of sale.

Coverage Compared

Powertrain Coverage

Carchex
vs
Endurance
  • Engine
  • Transmission
  • Drive Axle Assembly
  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

Carchex
vs
Endurance
  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Windshield Repair
  • Key Loss / Damage Protection
  • Factory Navigational System
  • High Tech Electronic Components
  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

Carchex
vs
Endurance
  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering
  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering
Carchex
vs
Endurance
  • YEARLY REGULAR MAINTENANCE:
  • -Up to 3 oil and filter changes
  • -Engine diagnostic exam
  • -Alignment check
  • -State safety inspection services
  • -Tire rotation
  • SPECIAL, ONE-TIME SERVICES:
  • -Brake pads/Shoe replacement
  • -Cooling system maintenance
  • -Front or rear wiper blade replacement
  • -Battery replacement
  • -Scheduled service coverage
  • *Included on all levels of EnduranceAdvantage coverage plans.

Additional Benefits

Carchex
vs
Endurance
  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance
  • Roadside Assistance (Out of Gas, Dead Battery, Towing, etc.)
  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of Carchex exclusions, check out http://docs.carchexcdn.net/coverages/CARCHEXcare-Royal-Sample.pdf

Exclusions

For a full list of Endurance exclusions, check out https://www.endurancewarranty.com/pdfs/supreme.pdf

Claims & Repairs

Claims

 CarchexEndurance
Deductible Options
$50, $100, $200
$100
Maintenance Records Required for Service?
Yes
Yes
Waiting Period
30 days and 1,000 miles
30 days and 1,000 miles

Repairs & Service

 CarchexEndurance
Repair Facility Selection
In-Network Only
In-Network Only
Number of Mechanics
30,000
350,000

Service Contract Details

Contract Details

 CarchexEndurance
Contract Length
7 years; vehicle age, mileage, state, and other restrictions may apply
Vehicle Inspection Required for Contract?
No
No
Transferability of Warranty?
Yes
Yes

Sample Contract

Carchex provides a sample contract for potential customers on its website: http://docs.carchexcdn.net/coverages/CARCHEXcare-Royal-Sample.pdf

Sample Contract

Endurance provides a sample contract for potential customers on its website: https://www.endurancewarranty.com/pdfs/supreme.pdf

Company Reputations

Both Carchex and Endurance enjoy positive reputations with both consumers and the Better Business Bureau. Carchex scores higher, with an A+ rating, while Endurance holds a B+ rating. 

Company Details

 CarchexEndurance
Year Founded
1999
2006
Vehicle Protection Association Member?

Customer Reviews

 CarchexEndurance
Trustpilot Rating
2.4 out of 5
3.6 out of 5
BBB Rating
A+
Date Collected
2018-12-13
2021-01-05

Contact & Additional Information

 CarchexEndurance
Homepage URL
https://www.carchex.com/
https://www.endurancewarranty.com/
Company Phone
(877) 227-2439
(866) 918-1438
Headquarters Address
118 Shawan Road, Suite 210, Baltimore, MD, 21030
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062
Mailing Address
118 Shawan Road, Suite 210, Baltimore, MD, 21030
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062

Final Verdict

Endurance Auto Warranty has a higher overall rating than CARCHEX Car Warranty. Endurance scores better than Carchex across: Coverage, Plans & Service Contracts, and Claims & Repairs. Both companies score similarly on Reputation.

Customer Comments & Reviews

Robert J
10/22/2023
Endurance Auto Warranty review
i was informed leaks were covered. I had an oil pan leak and when the company evaluated it they said it would not be covered because the car was over 150000 miles my warranty is 5 years or 50000 miles which would cover me beyond the 150000 miles I have right now 183000 and the warranty has 42000 more miles to cover

Customer E  
Official Response

Customer Experience of Endurance Auto Warranty
Robert, thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch. Sincerely, The Endurance Team
P
Paulette W
6/29/2022
Endurance Auto Warranty review
Tamika was wonderful, she was informative and helpful. We had a great conversation, she explained everything I needed to know. It was like talking to an old friend! She’s an asset to Endurance!

C
Customer E  
Official Response

Customer Experience of Endurance Auto Warranty
Hi, Paulette. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime! - The Endurance Team
cstevensmil
5/19/2021
CARCHEX Car Warranty review
Mu husband is a master senior tech but we purchased a plan for our daughters car when she graduated college because she potentially would move farther away. The plan paid for itself! We have not had to fight for any repairs. Handled very professionally. Looking to buy another plan as I write this.

Rachel W
10/4/2019
CARCHEX Car Warranty review
I had problems with the administrator of my policy. Carchex got involved and resolved the issue.

C
Cole
3/14/2017
Endurance Auto Warranty review
I have Endurance coverage on my Honda and I'm very happy with their customer service.

B
Brad  
Official Response

of Endurance Auto Warranty
Hi Cole, Thanks for sharing your thoughts! We are glad to hear you are happy with our customer service. And we hope should you ever need to call them again your experience continues to be easy and positive. Thanks for being an Endurance member! -Endurance Customer Care Team
C
Craig l
2/28/2017
CARCHEX Car Warranty review
Desha Jackson was very professional and knowledgeable of the products and was able to assist my wife and I. Thanks, Craig Little

M
michy g
2/28/2017
CARCHEX Car Warranty review
I had the opportunity to work with this organization to provide an extended warranty for my vehicle. The agent was very customer focused and knowledgeable about their programs. He validated what state I live in and noted that I work as a contractor who travels. The program that he presented was a great fit for my vehicle's age and condition. The pricing was also affordable.

M
Muoi
10/25/2016
Endurance Auto Warranty review
Very happy with the service I received today. Highly recommend this warranty company.

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