Endurance Auto Warranty Review
19 Customer Comments & Reviews - see all comments
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Endurance is a provider of car warranties with an A+ on the Better Business Bureau. Based in Illinois and founded in 2006, this company has specialized in providing coverage to people whose manufacturer warranties have since expired. Highly rated by over seven premier establishments, Endurance’s highly variable coverage options can assist customers in any situation.
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19 Customer Comments & Reviews
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I was looking into getting insurance for my 2014 Cadillac CTS vsport with only 20,000 miles and after reading the reviews I would never ever get a coverage who these people it seems to me that they take the money Farm out the jobs two different companies which are substandard and refuse to pay it's a money-making scheme that people walk into unexpectedly not knowing that they were going to be ripped off from the beginning people believe if they buy a warranty it would be covered but most of these aftermarket warranties will only do the basic work p break down go jump start your car so tell it to the shop and then they deny the claims bio warranty if you can through a dealer or through the... Read More
Bought a new 2011 Ford F150 from Ford dealer and completed a dealer 5 year extended warranty. All work and service had been done at the Ford dealer and the warranty was terrific. Wanted to continue warranty coverage so I purchased an extended warranty from Endurance in Dec of 2017. Feb 2018 took to the dealer for service and they found a transmission issue. The dealer notified Endurance and a rep was sent to the dealer to review. The claim was denied because the tires on the truck were not the same as the original equipment (low profile), and even though they were within specs for the truck, the claim was denied. I could pay a $500 upcharge, but this claim is denied. My first... Read More
My husband and I had a warranty and cancelled it after being denied for a timing repair that was said to be do to wear and tear on a vehicle that had over 100,000 miles on it when we purchased the ONLY policy that we qualified for because of the AMOUNTS of miles on it... when I called to question what they expect from cars with these amount of miles on them, two representatives, Charles ( that wouldn't give me information to speak with someone other than him and was suppose to email us a denial letter within 2 business days on Dec 5th that we still haven't received to date) and Jon both said had no sensible explanation other that I'm not a mechanic... and Jon even said that we should... Read More
Endurance is giving me the run around and does not want to cover my transmission repair! On February 1, 2018(Thursday) I took my vehicle(2007 Nissan Murano) to my repair facility who diagnosed an issue with my transmission. Endurance sent out an inspector the next day(Friday) who drove my vehicle, felt the hesitation in the transmission, heard the noise and saw the diagnostic code that the repair technician found. I thought things were moving forward and my car was getting repaired. On Tuesday February 6, my service adviser called to let me know that my claim is on hold because Endurance is questioning the maintenance schedule on the transmission service. I call Endurance and... Read More
THIS COMPANY IS A SCAM. Do not purchase a warranty from Endurance you will be wasting your money. I have now had two instances where my vehicle needed repair and Endurance denied it. These parts were listed under the covered parts list in the Endurance warranty booklet and they made every excuse as to why they wont cover the repair. Please do not waste your money on this company it is a true scam!
Endurance does not like to warranty high mileage vehicles directly, they outsource these vehicles to low rated 3rd party warranty companies without letting customers know during the call. My 2010 Honda Accord EX had about 73K miles and they outsourced the warranty to Interstate National Dealer Services, which denied my claim over $83.00. Endurance did not inform me during the call that they are farming my service to a third party... I found out when it was time to file a claim (# 2039966BRR) when they informed me to read the fine print on the contract. Endurance should tell their customers during the time of the call that they are offering a contract via a 3rd party - they let the... Read More
Watch out!! Have had endurance for 8 months.put in a claim for a air pump that made my 2012 tundra check engine light come on and 4 lo light flashing. 3 days later a rep shows up at garage saying water got into it and denied the claim as a "act of god" now I am into it for $2000 plus the 6 days of car rental waiting for them to inspect claim.
First off, their phone reps know zero, cam provide quotes based of of regurgitated info from a screen. Monkeys inputing data, to spit out data to you. Could not tell me in specifics if the stock turbo was a covered item. Secondly, company refuses to warranty range rover. Not worth my time, and judging by other reviews where this company has cheated paying customers, I'd say I dodged a bullet by owning a range rover.
I purchase an extended warranty from endurance and when it was time to use it to have my transmission fixed they denied the claim that is not a good company to do business with.I have all the paperwork needed to go to court.
Hey Brad (Endurance rep) why is it you only follow up positive feedback with a comment and don't follow up with the negative feedback? I think we all know why Brad, because the negative feedback is true and you can't deny that.
- 24/7 roadside assistance
- 350,000 certified mechanics in US and Canada
- Vehicles up to 160,000 miles
- 30-day money back guarantee
- Rental car benefits
- Waiting period
- No upfront payments
- Consistently #1 in customer satisfaction