Endurance Auto Warranty Review

Rating: 10 / 10 (Excellent)
19 Customer Comments & Reviews - see all comments
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Endurance is a provider of car warranties with an A+ on the Better Business Bureau. Based in Illinois and founded in 2006, this company has specialized in providing coverage to people whose manufacturer warranties have since expired. Highly rated by over seven premier establishments, Endurance’s highly variable coverage options can assist customers in any situation.

How is Endurance rated?


Service Contract
Claims & Repairs

Overall Rating: 10 / 10 (Excellent)

More than any of its competitors, Endurance Warranty sets the standard for the rest of industry. Their coverage options, contract details, and claim criteria are all clearly defined and adhered to. This is backed up by its numerous third-party accreditations, including the Vehicle Protection Association. By and large, we recommend that potential consumers consider Endurance's policies as a great option when researching extended car warranties.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered

Coverage - 10 / 10

As with most providers of car warranties for both new and pre-owned vehicles, Endurance offers the traditional three types of coverage: drivetrain, named component, or exclusionary. Where they really set themselves apart is in their specialized coverage, which includes high tech components, commercial vehicles, and electric cars. Bear in mind, however, that Endurance limits their payouts to the trade-in value of the vehicle in question.
Limit of Liability: The average trade-in value of the vehicle as provided by the NADA Guides or the purchase price of the Vehicle as provided by a Bill of Sale.

What does Endurance cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance


For a full list of Endurance exclusions, check out this page.

Claims & Repairs


Deductible Options
Maintenance Records Required for Service?
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only
Number of Mechanics

Claims & Repairs - 10 / 10

At Endurance warranty, maintenance claims are allowed following the first 30 days and 1,000 miles of coverage. Following this time period, deductibles are typically $100, and require paperwork for the claim to be fully accepted.

Endurance Service Contract

Contract Details

Vehicle Inspection Required for Contract?
Transferability of Warranty?

Sample Contract

Endurance provides a sample contract for potential customers on its website: Endurance Sample Contract

Service Contract - 10 / 10

Endurance does not require vehicle inspections for the warranty coverage to begin. Making things even easier, not only is a warranty transfer allowed, but cancellation comes with a money-back guarantee within the first 30 days. A pro-rated refund may be granted thereafter.

Company Reputation

Company Details

Year Founded
Vehicle Protection Association Member?

Customer Reviews

TrustPilot Rating
6.9 out of 10
BBB Rating
BBB Positive Reviews
BBB Neutral Reviews
BBB Negative Reviews
Date Collected

Reputation - 10 / 10

Despite its TrustPilot rating of 6.9, Endurance’s Better Business Bureau grade is an excellent A+. This rating is backed by nearly 700 positive-leaning reviews with a distinct emphasis on reaching out to their customers.

Contact & Additional Information

Homepage URL
Company Phone
(866) 918-1438
Headquarters Address
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062
Mailing Address
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062

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19 Customer Comments & Reviews

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Herb W
Brighton, Massachusetts
I was looking into getting insurance for my 2014 Cadillac CTS vsport with only 20,000 miles and after reading the reviews I would never ever get a coverage who these people it seems to me that they take the money Farm out the jobs two different companies which are substandard and refuse to pay it's a money-making scheme that people walk into unexpectedly not knowing that they were going to be ripped off from the beginning people believe if they buy a warranty it would be covered but most of these aftermarket warranties will only do the basic work p break down go jump start your car so tell it to the shop and then they deny the claims bio warranty if you can through a dealer or through the... Read More

Reggie C
Weatherford, Oklahoma
Bought a new 2011 Ford F150 from Ford dealer and completed a dealer 5 year extended warranty. All work and service had been done at the Ford dealer and the warranty was terrific. Wanted to continue warranty coverage so I purchased an extended warranty from Endurance in Dec of 2017. Feb 2018 took to the dealer for service and they found a transmission issue. The dealer notified Endurance and a rep was sent to the dealer to review. The claim was denied because the tires on the truck were not the same as the original equipment (low profile), and even though they were within specs for the truck, the claim was denied. I could pay a $500 upcharge, but this claim is denied. My first... Read More

Devy M
Newport News, Virginia
My husband and I had a warranty and cancelled it after being denied for a timing repair that was said to be do to wear and tear on a vehicle that had over 100,000 miles on it when we purchased the ONLY policy that we qualified for because of the AMOUNTS of miles on it... when I called to question what they expect from cars with these amount of miles on them, two representatives, Charles ( that wouldn't give me information to speak with someone other than him and was suppose to email us a denial letter within 2 business days on Dec 5th that we still haven't received to date) and Jon both said had no sensible explanation other that I'm not a mechanic... and Jon even said that we should... Read More

Natalie S
Cypress, Texas
Endurance is giving me the run around and does not want to cover my transmission repair! On February 1, 2018(Thursday) I took my vehicle(2007 Nissan Murano) to my repair facility who diagnosed an issue with my transmission. Endurance sent out an inspector the next day(Friday) who drove my vehicle, felt the hesitation in the transmission, heard the noise and saw the diagnostic code that the repair technician found. I thought things were moving forward and my car was getting repaired. On Tuesday February 6, my service adviser called to let me know that my claim is on hold because Endurance is questioning the maintenance schedule on the transmission service. I call Endurance and... Read More

Kim T
Auburn, New York
THIS COMPANY IS A SCAM. Do not purchase a warranty from Endurance you will be wasting your money. I have now had two instances where my vehicle needed repair and Endurance denied it. These parts were listed under the covered parts list in the Endurance warranty booklet and they made every excuse as to why they wont cover the repair. Please do not waste your money on this company it is a true scam!

James H
Lowell, Massachusetts
Endurance does not like to warranty high mileage vehicles directly, they outsource these vehicles to low rated 3rd party warranty companies without letting customers know during the call. My 2010 Honda Accord EX had about 73K miles and they outsourced the warranty to Interstate National Dealer Services, which denied my claim over $83.00. Endurance did not inform me during the call that they are farming my service to a third party... I found out when it was time to file a claim (# 2039966BRR) when they informed me to read the fine print on the contract. Endurance should tell their customers during the time of the call that they are offering a contract via a 3rd party - they let the... Read More

Milford, New Hampshire
Watch out!! Have had endurance for 8 months.put in a claim for a air pump that made my 2012 tundra check engine light come on and 4 lo light flashing. 3 days later a rep shows up at garage saying water got into it and denied the claim as a "act of god" now I am into it for $2000 plus the 6 days of car rental waiting for them to inspect claim.

Dothan, Alabama
First off, their phone reps know zero, cam provide quotes based of of regurgitated info from a screen. Monkeys inputing data, to spit out data to you. Could not tell me in specifics if the stock turbo was a covered item. Secondly, company refuses to warranty range rover. Not worth my time, and judging by other reviews where this company has cheated paying customers, I'd say I dodged a bullet by owning a range rover.

Michael W
Mattapan, Massachusetts
I purchase an extended warranty from endurance and when it was time to use it to have my transmission fixed they denied the claim that is not a good company to do business with.I have all the paperwork needed to go to court.

Rodney D
Clementon, New Jersey
Hey Brad (Endurance rep) why is it you only follow up positive feedback with a comment and don't follow up with the negative feedback? I think we all know why Brad, because the negative feedback is true and you can't deny that.

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10 / 10
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