Carchex Car Warranty Review

#2 in Car Warranties

Carchex for more than a decade and a half has been a leading provider of car inspection services. Its extended car warranty offer protects customers against expensive vehicle repairs after their manufacturer’s auto warranty has expired. The company has an extensive service network and even offers choose your repair service option. It comes with a 30 day money back guarantee and its warranty program is available for 10 year vehicles with 150,000 miles.  

Service Network

  • ASE licensed repair facility
  • Local auto dealer
  • AAA approved repair shop
  • Choose your repair service provider

Vehicles covered

  • 150,000 miles
  • 10 year old

Plan Details

  • Flexible payment plans (6, 12, 18, 24 months)
  • Corporate credit card
  • Bumper to bumper coverage
  • 30 day money back guarantee
  • Standard deductible $100

 

Bronze

Silver

Gold

Platinum

Titanium

Seals and gaskets

No

No

Yes

Yes

Yes

New

No

Yes

Yes

Yes

Yes

Pre-owned

Yes

Yes

Yes

Yes

Yes

Engine

Yes

Yes

Yes

Yes

Yes

Transmission (automatic or manual)

Yes

Yes

Yes

Yes

Yes

Drive axle (front and rear)

Yes

Yes

Yes

Yes

Yes

Fuel delivery

 

Yes

Yes

Yes

Yes

Electrical

 

Yes

Yes

Yes

Yes

Air conditioning

 

Yes

Yes

Yes

Yes

Brakes

 

 

Yes

Yes

Yes

Steering

 

 

Yes

Yes

Yes

Suspension

 

 

 

Yes

Yes

Enhanced electrical components

 

 

 

Yes

Yes

Heating/ cooling components

 

 

 

Yes

Yes

Titanium Plan

  • Includes items covered in the exclusion section of the agreement
  • Parts under the manufacturer’s warranty, special policy, recall
  • Optional coverage items

Titanium Wrap Plan

All items in Silver, Gold, Platinum Plus except:

  • Bronze (engine, transmission, drive axle)
  • Manufacturer’s warranty special policy, recall
  • Optional coverage items

Titanium Diesel Wrap Plan

All items in Silver, Gold, Platinum Plus except:

  • Engine
  • Manufacturer’s warranty special policy, recall
  • Optional coverage items

Optional coverage items

  • Business use 
  • Key guard – up to $500 to replace your keys
  •  Navigation system
  • Hi-tech package
  • Reducing deductible 

Support

24/7 Emergency Services

  • Rental car - out of pocket expense, reimbursement check
  • Towing services
  • Roadside assistance

Support lines

  • Live chat
  • Telephone
  • Business hours 9:00 am to 3:00 pm EST (Monday thru Friday), 10:00 am to 3:00 pm EST (Saturday)

Carchex Extended Car Warranty Verdict

Carchex offers a good mix of extended car warranty plans that can be suited for vehicle owners of varying needs. It has an extensive network of vehicle repair partners and 24/7 emergency services to help customers not only get the protection they need but get it when they need it.  Payments are made through a company credit card requiring no upfront payments. A good range of plans and covered items makes Carchex a good candidate for extended warranty shoppers. 

Latest Reviews

Start your review for Carchex Car Warranty
V
[email protected]
Philadelphia, Pennsylvania
Carchex Car Warranty review
11/5/2016
I'm REALLY trying to stay positive and hoping and praying my situation works in a positive way...Here's some background We purchased a 2011 Jaguar 8 mos. Ago. Purchased thTitanium Coverage with Carchex after investigating SEVERAL competitors...at the time we were told it's one of the best coverages, will cover ALL Major issues and only oil change. Tire rotations, alignmenta would come out of pocket. Well. here we are now looking at a fuel injectors issue where The a warranty admins. (ROYALTY ADMINISTRATORS) are stating that the repairs are NOT covered since the fuel injectors were contaminated and spilled al over the engine due to "wear and tear" (which is not covered). (DEFINE WEAR AND TEAR) and the dealers diagnostic report does not show the point of failure, the claim has been denied and closed...We were told that we should have read the contract closer vs. Being what we were told at the time of sale and time of opening the claim. We're now expected to pay all the costs at the dealership, inconvenienced of not having a 2nd car (currently in a loaner)not to mention STILL having to repair the car. We were told that the service depts diagnostic report did show where all the testing was done.This issue is by no way done. SOOO disappointed in this company and the expectArion of having security with the coverage purchased. It's very rare that I take the time to write a bad reveiw..bit this time it's warraned. Especially when you make an honest living and work hard to maintain a decent life and get robbed from these companies..uggg!!

K
Kate E
Carchex Car Warranty review
8/16/2016
Their contract states they cover the steering rack, tie rods and stabilizer links and bushings but when they all broke Carchex refused to pay the repair bill of over $3,500. They claimed all of these must have been pre-existing. I called repeatedly to try and get this resolved and was placed on hold immediately after calling. I would be on hold for 20-30 minutes and then sent to voicemail. I left numerous voicemails that were never returned. It is extremely frustrating to pay over $200 a month for the most comprehensive plan and have them deny the claims! And if you want to cancel, good luck! They'll keep auto debiting your account even after leaving multiple messages telling them you no longer want to use auto-pay. DONT WASTE YOUR TIME OR MONEY!! There are many much better warranty companies.