Bay Alarm Medical Alert Review
879 Customer Comments & Reviews - see all comments
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Bay Alarm Medical is a California-based provider of medical alerts. Founded in 1946 as a division of a larger home security network, Bay Alarm medical provides wireless, multi-part systems that aim to assist in medical emergencies. Complete with two-way communication, 24 hour service, and a 1000 foot radius, Bay Alarm stresses service reliability and efficiency.
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879 Customer Comments & Reviews
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Haven't had to use yet but am at peace knowing that I have Bay Alarm if needed.
I have had Bay Alarm for about 1 year. I did some research of the various companies and Bay Alarm seemed to stand out above the rest. Also, when I was researching, I would ask the different companies to just send me an email, not call and pester me. Bay Alarm was the only company that respected my wishes and let me finish my research. Then I called them. I never felt pushed to buy anything I did not want or need. The customer service has been great, too. I try to test my alert monthly and they are right there to help. I know if I needed it for a real emergency, they would be right there! A great company.
When needed had immediate responce
Upon receiving my Bay Alarm, I felt an immediate sense of peace. Have used it twice (not meaning to) and when the EMTs got here they were glad I wasn't in real trouble. If someone is checking it out, it got my vote!
We just found out that after 2 1/2 months the system wasn't working. I spoke to the Billing Mgr and the Tech Mgr and neigher one could close and credit back to the day of no service. Do not trust your families safety to these people.
I have been extremely pleased with Bay Alarm Medical Alert for my mom. My mom feels safe at home because of this service and everyone is very pleasant when she calls monthly to test her unit. Thank you! Janel ( Daughter)
97yr old Mother able to stay at home, and fairly independent thanks to Bay Alarm. Thanks from 75 yr. son
Very prompt when my mother needed them this summer! Excellent notification to the family that mom had called for help when we weren't with her! High ratings for this company
I beleive Bay Alarm should check on the people on the plan periodically. That should be part of the service. I hope i will never need it but it would be nice if they checked once in a while Veronika Gelb
Very easy to understand and use. Excellent customer service. Highly suggested for more peace of mind and independence.
- Limited Time! $19.95/ Month. No Long-Term Contract or Hidden Fees.
- A+ Rating with BBB, Special pricing for AARP and USAA members
- 30 Day Risk-Free Trial
- FREE Equipment, Activation, and Gift!
- 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
- Landline, Cellular, and GPS with Automatic Fall Detection
- USA-based and UL Certified 24/7 Monitoring Centers