Bay Alarm Medical Alert Review
877 Customer Comments & Reviews - see all comments
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Bay Alarm Medical is a California-based provider of medical alerts. Founded in 1946 as a division of a larger home security network, Bay Alarm medical provides wireless, multi-part systems that aim to assist in medical emergencies. Complete with two-way communication, 24 hour service, and a 1000 foot radius, Bay Alarm stresses service reliability and efficiency.
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877 Customer Comments & Reviews
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I ordered this system and then did not need it yet. I payed for good amount of money up front. Then I payed for service that I never used. I am ok with that. When I got notice of another billing I told them to cancel for now. I will have a need for it in the near future. They said that I must send all equipment back or they will continue to bill my credit card. For all the up front money, I thought that I owned the equipment. I will now go with a competitor in the near future when I need this service.
Very quick to alarming by technicians. We've had several accidental hitting the alarm. They confirmed that everyone was well after receiving the alarm. Asked us our names and address and that everything was alright told us to set our alarms off if we're ever in need of help. Great service, highly recommended !!
Response time was fast.Operators were courteous. Price for mobile system too high compared to other medical alert available.Mobile unit too heavy. Other firms offer more update technology at a lower price. See Life Station who offers a lightweight,waterproof pendant with GPS, WIFI and voice control in a smaller pendant for only $32 ,mo(discount price) with free shipping ,no activation fee and no long term contract.
I can't tell you how much I loved this system. It as fantastic
Thank you for great service
My mother paid her premium, and then died. I contacted Bay Alarm. They told me as soon as I return the base unit, they would cut her/us a check for a refund. They received the base unit, then nothing. I called them weeks later, and they reversed themselves and daid they don't refund for unused service. They lied. Plus, I notified them in early June that my mother died, but they continue to send emails to her and me. It's ALL about how much money you can take. She used the service ONCE and paid who knows how much, but they can't even refund part of her premium. Very disappointed in Bay Alarm.
The people that respond to the alert do a great job. Our only complaint is that the speaker in the unit seems overwhelmed by the volume. It is loud enough, but not very clear.
I was just in Wisconsin visiting my 90 year-old father and his wife. I had set up Bay Alarm over 6 months ago. While in Wisconsin, I did 2 tests of the system, one of the main unit and one of the wristwatch, and response was prompt, pleasant and professional. The volume is loud, which is a very good thing as my Dad has significant hearing loss. My brother and sisters and I feel much more comfortable with Dad remaining at home, knowing that help is on button-push away.
We have very been very satisfied with the service and have no complaints.g
Easy to use and I feel more confident having something to make me safe.
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- Most Popular Choice - A+ Rating with BBB
- Special pricing for AARP and USAA members
- 30 Day Risk-Free Trial
- FREE Equipment, Activation, and Gift!
- 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
- Landline, Cellular, and GPS with Automatic Fall Detection
- USA-based and UL Certified 24/7 Monitoring Centers