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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Brianne
12/20/2021
Love Byte so far ! My teeth are definitely moving and the pain is minimal ! I can’t wait to see the outcome !

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Brianne, thank you for your review! We are so excited too and we can't wait to see! We are available for any questions along the way😊

madre1107
12/20/2021
This is a great product and company. This is a great product and company! They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments. They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review! We are always happy to hear about our customer's amazing experiences. If you ever have any questions, please feel free to reach out. We are standing by for support!

sponger60
12/19/2021
Byte is so far well worth the money compared to other similar companies but as soon as they sell you on it the support disappears. Luckily you don't need much but in my case it's causing some issues/ delays in finishing my treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your honest feedback. We understand the importance of every customer is getting the support they need throughout treatment. We want to make sure that we can address any concerns and do what we can to help. For immediate assistance, you can reach our team via phone at 877-298-3669 Monday-Sunday 8:00 AM to 6:00 PM MST or you can send us a DM on Facebook. We are standing by for support!

aliciamarie0425
12/17/2021
I'm so happy with this company so far! I still have a ways to go before I get to my dream smile, but the process so far has been so simple thanks to their customer service department

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Let's keep this up, shall we? Thank you so much for your awesome review!

bball4lf99
12/16/2021
I was suggested to use the night byte and was told it would only take about 4 months and my teeth would be straight. It’s been a year now and I have followed their instructions to the dot. However there is still no change. I have had to get a new set because the retainers they projected didn’t fit. However the customer is amazing just not the best product :(. My Brother in law got Invisalign and his teeth were much worse than mine and are almost completely straight after 6 months

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! We appreciate your review. At Byte we are committed to getting every customer to the smile we promised. When we receive a customer's impressions our dental team does its best to create a custom treatment plan with a projected end date. Because every person's anatomy is different sometimes teeth are a bit more stubborn than anticipated and we may have to slow treatment down a bit or make adjustments. We are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines. We want to do what we can to help & take a deeper look into this. Please reach us at 877-298-3669 or send us a DM on Facebook. We are standing by for support!

laura
12/16/2021
The people at Byte are friendly and helpful. I do wish they were less persistent but I think that is their marketing strategy to retain customers. The return on my investment is beyond my expectations. I can't believe the improvement this aligner system has made on my teeth and smile! I have highly recommended this product to all my friends and family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Laura! We appreciate your review. We can't wait to see that new smile! Our priority at Byte is to make each customers treatment as simple, smooth, and supportive as possible. Please reach out if you have any further questions or comments😊

kamrynharms
12/15/2021
Byte has been awesome and easy to use! My teeth are looking incredible with little to no pain. I recommend this company to anyone who is looking to make their smile incredible.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray, Kamryn! Thank you for your review! We love it when our customers share their amazing experiences, it truly makes us smile 😊 If you have any questions or concerns please reach out to us, we're standing by for support.

paul123095
12/15/2021
The Suport I get from customer service is incredible, not only do they help me with everything, the go above and beyond just to make sure that I am getting the results that I want from my aligners, I can’t wait to see my new smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Paul! Thank you for your review! We understand some things can pop up during treatment but we have an amazing Customer Care Team standing by for support. We gotcha! Please reach out to us if you have any questions or comments. We are always happy to help 😊

Allison O
12/15/2021
Amazing experience! I’m on week 6 of my treatment and already see results. It’s super comfortable and easy and I can’t wait for my new smile! Their customer service is amazing and the bright Byte whitening foam is an added bonus!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Allison! Thank you for your review! We are so happy for you and that brand new smile 😁 Our priority at Byte is to make each customer's treatment as simple, smooth, and supportive as possible in an affordable way. We're standing by for support if you need any assistance.

amanda08osborn
12/15/2021
can't speak to anyone else's experience, but Byte definitely worked for me. The process was easy, affordable, and I had a perfectly straight smile at the end of it. It's not for everyone, though. If you have severe issues, Byte won't be able to help

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray Amanda! Thank you for the amazing review! Byte is created for mild and moderate cases, after sending over your impressions we can examine if you are a candidate or not, meaning with close attention to detail and care, If you are a candidate we will explain in detail how we're going to work to achieve your dream smile. If you are not a candidate, you will receive a FULL refund. Our priority at Byte is to make each customer treatment as simple, smooth, and supportive as possible in an affordable way. Please reach out if you have any further questions or comments


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies