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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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J
Julie
12/23/2021
I chose Byte because they provide a high level of care by orthodontists without requiring in-office follow-ups, which would have been difficult to coordinate with my work schedule. I would especially recommend Byte to anyone looking to avoid braces and/or frequent in-office visits. So far my Byte experience has been positive, and I am beginning to see some real results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review. From start to finish we want all our customers to feel comfortable with their treatment and we do what we can to provide a service that works well with everyone's lifestyle. Please don't hesitate to reach out with any questions, our team is here to help!
brendangjl
12/22/2021
I am on aligner set 10 right now and I absolutely love the way it's made my smile look so far. I started the treatment process due to a significant gap between my two front teeth, after 10 weeks it is barely noticeable when I take my aligners out!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woooo! This is so exciting! Thank you for taking the time to share this review :)
kid8235500
12/22/2021
Thank you. Thank you. Thank you. I cant Thank you enough. You helped me get back on track.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU! We are so thrilled for you and appreciate your review.
kid8235500
12/22/2021
BRADY was the best!! He took care of my account issues. Helped get me back on track. Thanks again.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear Brady was able to support you through any questions or issues you had. Thank you for this great review!
reddyvinisha
12/21/2021
It is quick and accurate. Byte whitener is also very good. Hyperbyte fastens the process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The HyperByte and BrightByte are game changers! Thank you for your review :)
natalyaozemen
12/21/2021
Great company! I love their customer service, they are doing a great job!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much! We love to hear it :)
natalyaozemen
12/21/2021
I love byte. Great customer service and they are awesome happy to help you with all issues.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here for YOU! Thank you for this great review :)
snmvf2
12/21/2021
I would recommend Byte if you have minor misalignment. It was super convenient to do impressions and send them back. I LOVE that there was a night only option because my work is such that it would be inconvenient to wear them all day. I wasn’t able to get my insurance to pay but set up a monthly interest free plan which makes it much more affordable. The night ones are more expensive for some reason so you trade price for convenience. The Hyper Byte vibrating device helps with any discomfort which I really only feel during the first moments after switching aligners. I’ve been wearing them for about 10 weeks and I can already see slight changes in my teeth positioning. They are slightly... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for you feedback. Byte’s prides itself in its tele dentistry option which is very convenient and accessible for many. Our team's goal is to make this experience as seamless, stress-free, and fun as possible. We are glad that our team was able to do just that. We are standing by for support if you ever have any questions.
L
Leslie O
12/21/2021
Using Byte has been an easy way to straighten my teeth. Highly recommend the product/service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much, Leslie, we are happy to hear this!
wtrainer1957
12/21/2021
Excellent experience from customer care and including results. I highly recommend this company.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the awesome review! We love to hear this😊
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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