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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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F
FTW
5/4/2019
I've had such an easy time with this whole process. I adore their marketing and am a sucker for good design- which is shown in their attention to detail in every necessary aspect. I'm about a month in and super happy with the fit and results so far. Their customer service has been frank and helpful and accessible. Thanks so much, Byte!

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
We are so happy to know our customer care and good design has hooked you onto the byte team!
K
Kathleen A
4/23/2019
I started my Byte experience in January after doing a lot of research of the multitude of companies now doing online orthodontics. I was impressed with their reviews, treatment times, and cost. Impression kit came quickly and was super easy to use. The trays were too large for my mouth and after a phone call smaller ones were sent out immediately. My treatment time is 13 weeks and I am on week 10. I’m thrilled with my results. Customer service has been great to answer any questions or concerns. I debated long and hard about doing this at the age of 67 but I have found you are NEVER too old when it comes to taking care of yourself. Kathleen Abranovich

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
You are correct Kathleen, never too late to get the smile you deserve. So happy you are on the byte team!
Candace S
4/11/2019
This company is amazing. Easy process, affordable cost and outstanding customer service! I considered other companies but ultimately went with Byte because of tge smile science and hyperbyte technologies. Highly recommend!

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for the recommendation!
Brook P
4/8/2019
They have amazing costumer service. The whole process has been quick & easy & they’ve kept in contact the entire time. This was an easy decision & I can’t wait for the outcome! My treatment it supposed to take 3 months & I chose a 12 month payment plan that made it more affordable. Definitely recommend them! Thank you Byte!

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you Brook! Such kind words we are so excited about your byte journey.
Michael C
4/5/2019
Amazing Customer Service! From day one, someone was always available! From letting me know an item was being shipped to simply just asking how things were going. When I've had questions, someone has responded right away. I had previously molded my teeth with another company but was extremely disappointed when I received my 3D imaging results. I was left with big gaps and chose not to proceed. I am so glad I gave Byte a try. I almost cried when I received my 3D image. I could not believe that was the smile I'd end up with. Without hesitation I proceeded with them and have been extremely happy since. I'm only on my 5th step but can see a slight difference already. I was so anxious on... Read More

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you so much Michael, we are glad that you have chosen byte for your new smile.
Victoria G
4/2/2019
Absolutely fantastic customer service and amazing results!! So pleased I decided to start my journey to a better smile with Byte!

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
So happy for your kind words Victoria!
E
eddie
4/1/2019
So far so good, im on my fifth set of aligners and I already see a change in my smile. My gap is closing up and the treatment process has been great! Amazing customer service! Anything you need they are always there.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thanks, Eddie! Happy to know you are seeing progress for your new smile.
Laura S
3/31/2019
Great results, quickly! Pretty convenient and the whitening and hyperbyte are both great.

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Awesome, Laura! Happy you are a part of the byte family.
Colleen W
3/29/2019
I have plenty of experience with orthodontics.My first one was as a kid in the 70s, all those wires, the traveling orthodontist who would say "Tell me story" and immediately reach into my mouth with those big hands and weird plyers.My teeth got straighter, and then I grew up a bit and forgot to wear the retainers.So my teeth shifted.Second round, when I was in my 40's, this time I paid the bill myself, had good results and once again failed with the retainers.As years have passed. my teeth became crowded again.Can you believe I am in my 60s now and giving teeth straightening another go round? I checked out all of the different companies that do these invisible aligners and settled on... Read More

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
So cool Colleen! Happy to know you are happy you are enjoying your byte journey.
Kourtney D
3/29/2019
The Byte experience has been amazing. As a resident physician, I barely have time to go to routine dentist appointments, let alone have to make frequent trips for Invisalign. The ability to do my impressions at home was so convenient and it was not hard to do. I am about halfway into my treatment and have really seen a change in my teeth — I’m excited to see the final results. Every time that I have had to call them a real person answers and they are always so nice and helpful. Their customer service really is incredible. You also can’t beat the pricing for the product. Thanks, Byte!

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank YOU for such kind words!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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