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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
M
MONICA R
12/15/2021
Not quite finished with my treatment yet, however my teeth look amazing! Customer service is always friendly, helpful and patient. If you are not happy with your smile, I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Monica, thank you for your review! We can't wait to see your smile! Please reach out if you have any further questions or comments :D
vollya3495
12/13/2021
My teeth and smile are way better than they were, I just wish the two front teeth hadn't been shifted as one now looks longer than the other. Other than that everything is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there :) We are excited when our customers are having a successful treatment! Of course, concerns and questions can pop out with teeth moving, that is why our customer care team stands by for support.
D
Dash07690
12/13/2021
Currently on aligner #15 for 3 weeks waiting for additional, new aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review Dash! :) We are excited to see your new smile.
N
Nikki S
12/13/2021
I’m working on my alignment treatment right now and this company has been awesome! Has it been flawless and perfect, no, but what in life is? They made it all right immediately and we’re back on track! You can’t beat the value!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Nikki, we are happy when every customer at Byte enjoys special and smooth treatment. Our customer care team is here for support if you have any questions or concerns :)
wendyconte
12/13/2021
We had great customer service with Byte. When we ran into an issue, the Byte team was very responsive and got us a new set of aligners ASAP. Even though it took a bit longer because of the change, it was totally worth it. I’m loving my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Wendy, thank you for your review :) We know questions or situations come up, that is why at Byte we love that our customers are 1 click away from support all week long.
kamareusze7
12/13/2021
I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray Kama, we love reading these amazing reviews! We're so excited to see you share your smile! Please reach out if you have any questions or comments :)
K
Kristy R
12/13/2021
I love my byte, they have made it affordable for adults to take care of there teeth for once. I love the progress I have made so far. The people are so helpful every time I have had to reach out. I recommend them to everyone that I know who shows a interest in my new smile 😬 😁 🥰

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kristy, we appreciate the warm review :) At Byte our priority is to make our customers understand every step of the way to achieve their dream smile. Also, our customer support is always standing by for support!
mariebautista0124
12/13/2021
Honestly can’t say anything bad about my experience everything went smoothly! I noticed right away from week 3 my teeth were moving! I love to smile now!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Marie, thank you for your review! We want every customer on Byte to enjoy a special and smooth treatment. Don't hesitate to contact us if you have any further questions!
D
Devanee
12/12/2021
Highly recommend Byte!! I am 11 weeks in and I’ve had a great experience so far! This company is so easy & accommodating to work with. This was the best deal I’ve found expense & time wise, compared to other companies. There were several payment plans and I found one that worked perfect for me. Customer service is 5 ⭐️. I initially wanted to take a break because I found out I was expecting (didn’t want the extra stress) and they were super understanding, told me that was perfectly fine, and worked everything out with me. I can see progress little by little and I can’t wait to see what my teeth look like at the end!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
lfinn225
12/12/2021
Byte has been wonderful. So happy with my smile. Great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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