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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
beverlywoodard17
1/12/2022
I am overall happy with Byte. My smile journey has taken a little longer than expected but the Byte team has been very helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here for YOU! Thank you for your review :)
G
Geraldine
1/12/2022
Love using Byte! They send you everything you need to get started and help you if you don’t understand something. I’m almost done with my byte journey and my smile is so close to being perfect! Highly recommended 😊

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Geraldine, we love to hear it! Thanks for your awesome review!
mealyjasmine
1/8/2022
This is the easiest process for aligners! Someone is always there if you need assistance or have questions. I've already noticed a difference in my smile and cannot wait until j see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! Thank you for taking the time to leave this awesome feedback :)
cheyb545
1/6/2022
The beginning process was really easy, the molding and pictures, all simple and I was helped really well through it all. Once I got the aligners they were really nice and everything received was good quality and comfortable. Customer service is well, always do checkups which is really helpful. I did tend to get lazy and sometimes miss some weeks but I was able to back track and walk through it with whomever I emailed about it. I don’t go through the payment process, my mom does, so I don’t have anything to really say about that but overall it’s been a good experience, I just wish I hadn’t gotten lazy. I can’t wait to get back on track and see what Byte can really do for me :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Thank you for sharing :D
M
Miriam G
1/6/2022
Best aligners I have tried I seen a great amount of improvement on my teeth would recommend anyone to try them

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Too much goodness to share, thank you for this sweet review!
brendabarnhart0
1/6/2022
Each time I call Byte with questions the customer service has always been helpful and good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So great to hear this, here at Byte we love assisting every step of the way on our customer's smile journeys!
wesleyford2
1/6/2022
Best thing about them is their entire process is quite clear and easy to follow. It's great that you can just upload photos of your progress and someone will check it. I am 10 weeks into my plan, and so far haven't had any issues with the retainers or teeth pain, however have noticed my teeth have not moved as much as teeth simulation predicted. Probably the only negative would be that once you purchase the plan, the communication from their team seems to drop off. It seems the company has a strong sales focus, but I can't say whether their ongoing customer support and care process is any good. As someone who hasn't had any complications/teeth pain so far in the process, it's not an... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)
jessicabarry9862
1/5/2022
I was nervous at first never having any braces or aligners before, but the Byte team answered all my questions and I have been super happy with my results so far and I am only halfway through my treatment! Super easy steps to follow and if you need the support team they are very responsive. Would recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here happy to assist at all times, just a call away at (877) 298- 3669 or email us at support@byteme.com
J
Jill B
1/5/2022
It's only been 2 1/2 months since I started using byte and I'm amazed at how quickly my teeth are aligning. The first week was rough, adjusting to wearing the aligners, but after that it's been pretty smooth going. The customer service at byte had been great. They respond within 24-48 hours when I've emailed or sent a text. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Now that is what Byte is all about!
profjessgleason
1/5/2022
I tried three companies and Byte was the clear winner. They walk you through everything and provide constant support. The personal touch really went a long way in my making a decision. I'm in the process now, but have only positive things to say so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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