TotalProtect Home Warranty Review

#4 in Home Warranties

TotalProtect specializes in providing home warranty services. Its three major plans offer comprehensive home warranty coverage for appliances and home systems. TotalProtect also lets homeowners choose from a number of flexible premium and coverage options.   

Coverage 

TotalProtect's three plans are: Appliance, System, and Combo. Covered items for its Appliance and System plans are on par with most home warranty services. The company's Combo plan combines all items covered in both of the previous plans.

Appliance Plan

Refrigerator with built-in ice maker
Dishwasher (built-in)
Range
Wall oven
Cooktop
Clothes washer
Clothes dryer
Microwave (built-in)
Trash compactor (built-in)
Range exhaust hood

System Plan

Air conditioning system (2 units)
Heating system (2 units)
Water system
Electrical system
Ceiling fans
Toilets
Ductwork
Plumbing lines and stoppages
Interior gas lines
Sump pump
Whirlpool
Garage door opener
Garbage disposal

Combo

All items covered in Appliance and System Plans, Plus:

Homeowners Insurance Deductible Reimbursement up to $1,000 (one claim per 12 months)

 

Optional coverage

Faucets
Outside gas line
Outside sewer line
Outside water line
Premium upgrade package
Septic tank/ septic tank pumping
Standalone freezer
Surge protection
Swimming pool and/ or spa or combination
Heating for swimming pool and/or spa or combination
Water softener
Well pump system with booster pump

Additional Coverage Notes

· 180-Day Workmanship Guarantee
· Unknown Pre-existing Condition Coverage
· Rust and Corrosion Coverage
· No Annual Aggregate Caps
· Choice of 3 Deductibles
· Option to Cover Additional Items like Pools and Septic Tanks
· Discount on TotalProtect Electronics coverage for flat-screen TVs, entertainment systems, laptops, smart phones and tablets

 

Price

Deductible – choose from $75, $100, $125 per month options

Appliance Plan - $21.95 per month

System Plan - $26.95 per month

Combo - $33.95 per month

(* The above are sample prices based on a $125 deductible)

(* Plan pricing varies by state.)

 

Fine Print

This agreement covers a single family residence, including a condominium, townhouse or villa used solely for residential purposes and provides coverage under a special exception for special purpose group homes devoted to housing persons with mental and physical disabilities, defined by the Americans with Disabilities Act at Title 42 of the United States Code Section 12102(2)(A).

Mobile homes constructed within ten years of the effective date of the agreement are eligible for coverage if they are permanently secured to the ground and you own the land. Mobile/manufactured homes that are located in a division operated similar to a condominium, where maintenance is provided, are also eligible for coverage.

 

TotalProtect Home Warranty – Final Thoughts

TotalProtect makes choosing a home warranty easy by offering three simple plans. It also gives homeowners a choice of three deductible options to help create a plan suited to their budget. A long list of optional items is also available for homeowners searching for special coverage. With its low-monthly pricing and easy to understand home warranty plans, TotalProtect is a must visit option for home warranty shoppers.   

Latest Reviews

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TotalProtect Home Warranty
M
M. Decker
Austin, Texas
TotalProtect Home Warranty review
11/23/2016
This is the WORST Home Warranty Co I have ever had. I've waited two weeks & still no service on a washer. Every excuse in the world - then wanted me to find my own repairman and get reimbursed. I told them that was what I was paying them to do. DO NOT RECOMMEND THEM TO ANYONE!!!!!!

L
L
Houston, Texas
TotalProtect Home Warranty review
10/28/2016
I wish there was a way to give negative. Worst sales department I have ever come into contact with. I requested a quote as a new buyer and when called I told the gentleman that I wouldn't be buying anything that night just gathering information I was hung up on. The next day I was called again and told them again I was just gathering information, was hung up on again. I then called the number back to speak to a manager to share my experience and was transferred around and finally hung up again. This happened 4 times once I did leave someone a voicemail. This company might be great once you enrol with them but the sales department should all be fired! I'm going with Landmark, they were fantastic!

E
ellen eaton
Cookeville, Tennessee
TotalProtect Home Warranty review
10/17/2016
Used to be good, now are the worst ! fridge is out, took an hour to possibly find someone to come out but have to wait 24 - 48 hours! Food going bad, have to leave town in 2 days but still won't let me call someone to approve work right away. Actually hung up on me. still trying to get with them but at this point will make a formal complaint to my attorney general about them because this is the second hideous experience...read on : A previous experience 3 months ago was just as bad. Had NO one in my service area and had to get my own repairman. This was on a central heat and air unit. late at night with heavy storms and lightening in the area. Then wouldn't answer the phone to approve what needed to be done so repairman did the work before possibly getting electrocuted by lightening and getting soaked by rain.Called and called them, no answer so repairman went home as he lives over an hour away. Tried to say I didn't call to approve work. Then they said they didn't get my paperwork! 2 TIMES! I had to resubmit and each time which took THIRTY DAYS on each one to get back to me. Finally was paid but took over TWO months with much aggravation and argument. Also shorted me $30 with some bogus excuse as to why I was not getting the full amount. Wanted their deductible even though I didn't go through them and had to pay a $70 payment to my repairman separately. Total Protect has become a horrible company to deal with, I will be cancelling my contract and finding someone reliable and honest

A
Amy Farrar
Worcester, Massachusetts
TotalProtect Home Warranty review
10/15/2016
Today I have had an awful experience in trying to get a home warranty plan from this company. A very rude female named 'Britney' who answers the phone with an attitude and then asks for your first and last name (again?!) I got put through to 3 or 4 other people or departments and back to 'Britney' (again!) who was rude and was processing my application for the warranty plan and because I had brought her attention to her negative behavior she told me that the $100 discount was not available in my state. Which is a lie as my neighbor recommended us as she recently got that deal !! To add insult to industry she hung up on me ! When I called back to complain it was her and she cut off my call ! When I called back again to complain I was then told that I was going to blocked from calling the company!! My advice is if they start so unprofessional it will only get worse ! - so THANKS rude 'Britney' as you saved me nearly $200 with another company :) !!

Y
Yuvi
Herndon, Virginia
TotalProtect Home Warranty review
10/10/2016
Very bad service. Stay away from these guys