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ServicePlus Home Warranty Review
ConsumersAdvocate.org
446 Customer Comments & Reviews - see all comments
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Founded in 2016, ServicePlus is a home warranty company dedicated to providing comprehensive home warranty plans for a multitude of budgets. They have two different plans, with optional add-ons for fully customizable coverage. Plans for multi-unit homes are available. Coverage can be transferred to new homeowners easily in case of a move, with no additional fee. ServicePlus is located in Edison, New Jersey.
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446 Customer Comments & Reviews
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I am writing this review as I am on hold calling this company for my existing claim filed 4 days back. They did not assign any technician for the leak in my bathroom even after promise of 24-48 hrs turn around. Now, as I call them; they simply put me on hold and never answer back! Worse kind of service after buying it for 6 yrs in advance... yes, all due to high pressure sales pitch. Waste of money. I was told, I can cancel anytime and still receive pro-rated money back for years I do not use. But, now I am stuck and they never answer my calls for any claims or to cancel my policy. If you prefer to be scammed out of thousands of dollars in insurance premium and still go through... Read More
We never actually had this service. I bought it one day and cancelled it the next. Like other home warranty companies, they use high-pressure sales methods and offer a better deal every time you say no thank you.
My complaint: After verbally agreeing to buy a warranty, my credit card was charged within minutes. We never officially signed a contract. But after 5 weeks of increasingly strong demands, they never returned our money. Fortunately, we'd paid with a Citi credit card; Citi refunded us in two days.
great customer service, knowledgeable staff and willingness to problem solve, thanks for thinking out to the box to resolve any issues
Not worth the money, If you need service it is a 24-48 hour wait until someone is assigned then if the problem cannot be resolved by the one assigned then you will have to wait again for a different assignee. The technician that showed up to correct the problem had tools were not up to date to do the job. (kitchen sink stoppage) I still had to pay a service call although there was no service and wait for a reassignment. I will not renew this contract and if I contract with another service I will read all the exclusions and reimbursement policies during the waiting period. I paid a competent company to correct the problem and ServicePlus would not reimburse me for service fee that did... Read More
https://www.attorneygeneral.gov/taking-action/press-releases/its-all-in-the-family-ag-shapiro-nabs-2nd-scam-company-in-seruya-family/
Scam Alert! Read the attached article from the PA AG Site.
Fast, easy and friendly service. Easiest company I have talked to in years.
YOU SHOULD BE SHUT DOWN. TOTAL SCAM!! DO NOT SIGN UP. THERE IS NO PROTECTION!
Today I spoke with Tim at Service Plus Home Warranty . I do not usually purchase things when it is first presented to me. But I must say not only did Tim answer all my questions, but I could clearly understand him. He was friendly, not pushy, informative, but did not overload me with information I did not need or want just trying to impress me, by doing so, he did make an impression on me. Plus all the information he gave me was clear and precise, nothing vague it all sounded so much better than the run- a- round I have been given in the past from other companies. So I signed up! Later after speaking with Tim when I thought back over my decision to go with Service Plus I felt good about my... Read More
The reason that service plus has a lot of customers is because it was total home protection and they changed their name. We were one of their contractors that they never paid. They owe us a good bit of money. If you read the reviews it seems like they run through contractors and never pay them then file bankruptcy and change their name. They even called us to do more work for them and got mad when we said no.
New to this company but the sakes rep was pleasant and explained everything well. Have a condo so got discounts because I don't have central heat/air or roof. Also explained that if/when I move, coverage goes with!
Top Rated
Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Free Roof Coverage
- Multi-year discount available
- No home inspection required
- File claims online or by phone