10 Best
Home Warranties
of 2024
Home Warranties
of 2024
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🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone
Fidelity National Home Warranty Review
ConsumersAdvocate.org
144 Customer Comments & Reviews - see all comments
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Fidelity National Home Warranties is a California-based company with over 25 years of experience in the industry.
The company offers a convenient automated repair tracking system and consistent customer support through a team of highly trained local service providers and sales agents.
Fidelity National Home Warranties holds a Better Business Bureau rating of A+.
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144 Customer Comments & Reviews
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BEWARE! I had been a very satisfied client recommending Fidelity to my real estate clients until a recent claim they denied for a furnace leaving my new homeowners out in the cold. The furnace was inspected prior to closing and although older, there was no carbon monoxide leak. Fidelity claimed it was "preexisting" and denied. DO NOT USE Fidelity. I am moving onto a company with integrity as their's is lacking along with any willingness to work with a long time customer.
The worst people ever to deal with! They are very fast to tell you what they do not cover and also very fast to tell you how much your deductible is in it needs to be paid up front! Service is absolutely lousy I've had to call the representatives back on two different occasions to tell them about my dissatisfaction with the contractors that they sent out to me. I had to use Fidelity when I purchased my home, I guarantee you I will not be using them again! This is a lousy company! If you want more frustration on top of your problems you have already go ahead and use them, if not I suggest you stay far far away from them because there's not very much help and they're not friendly people!... Read More
By far the worst cheating company I have ever have to deal with. Deny all my claims and found every little thing possible to deny any services. What a bad company. I will be cancelling these scammers out asap. Don't ever use these crappie people. Pay a little more to get better respectful service from somewhere else.
At one time Fidelity National Home Warranty seemed to be a good company, but something has gone wrong. I had done business with them for seven years previously. I recently subscribed to them again and had a problem with my pool heater. They refused my claim because they said it was an existing condition. They know this is not a new house so everything here has some wear a tear to one degree or another. No matter what they refused any form of claim I presented. I would never do business with them again. I had the pool heater repaired by some one else and they did the exact work their inspector suggested. So they simply made up their mind they were not going to honor my claim. Do... Read More
Do NOT use this warranty company. If your A/C, heating, etc goes out over a weekend or a holiday, be prepared to get a hotel room because they do nothing to make sure you're taken care/comfortable. The service contractors don't work on the weekends for Warranty companies obviously so the yearly premium you've paid is out the door along with your own expense of getting your own contractor to come in or your own expense again of getting a hotel room until Fidelity can get someone to your home. Oh and then it's between such and such a time so you have to be home and take off work to wait for them to show up. Again, your expense of lost wages. Don't waste your money with this unworthy... Read More
Customer service more than horrible! I have never experienced anything like it. Took $65 for nothing. The rep has not returned any of my phone calls and the company has told me there will be no refunds. UP TO YOU BUT IN MY OPINION DO NOT WASTE YOUR MONEY ON FIDELITY!
This company is terrible! The customer service is ridiculous! I called them for a broken ac and they said they would call back if they couldn't find a co. Oviously they are on crack because its over a 100 degrees here! I asked to speak to a supervisor and of course they weren't available. Do not use this company. Im stuck with them because they came with the house.
Absolutely terrible. I live in Texas and my a/c went out on Friday. I was originally told someone would be in contact within 24 hrs. Nothing. It is now Monday and I am being told no one can help me until Wednesday. It is 100 degrees out and I have kids in the house. Stay away from this company.
Absolutely worthless! Literally NOT WORTH the paper it is printed on. I was forced to buy this insurance when I purchased my home last year as per title company/closing. I called the company on two separate occasions to inquire after reading my policy for two needed repairs inside my home. I am fairly certain the phone reps are trained to deny callers coverage over any inquiry. Maybe I should be thankful, as I called my local plumbers who were much more affordable and competent. I posted my frustration with Fidelity National Home Warranty on the companies Facebook page, I noticed it did not post. The page read as a robotic sounding too good to be true glowing reviews about... Read More
USELESS!!! DON'T THROW AWAY YOUR MONEY!
I had fidelity for almost 4 years and the quality of their service providers is just terrible. I had a couple of leaks in my house and Fidelity sent over several professionals that couldn't figure out the issue, also I had to pay a service fee for most of them. The first leak was a simple one behind my washer and dryer and they couldn't find it! I had to hire another company to do that. The second leak is still there. Fidelity sent County Plumbing (Stockton, CA) here twice and they couldn't figure out the reason, but they charged me twice for that.
Top Rated
Our Partner
🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone