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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,371 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11371 Customer Comments & Reviews
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CHW needs to work on their customer interface. It took me 6 or 7 times to get a manager to respond to my question re: the repair of my a/c. They need to train their customer service agents to react quicker when a customer asks to speak to a manager!!!
The technician was on time , polite and extremely helpful . He fixed the problem
Quickly and gave advice on other items related to the garage door .
It took CHW more than a month to find a technician to work on my refrigerator and microwave. The technicians who arrived were knowledgeable, clean and fast. Time will tell whether the appliances stay fixed.
Professional and helpful and notified me of arrival time
Knowledgeable of the problem
great service, friendly and professional manor, fast and excellent !
supurb !
I had a problem and they are resolving it. I call to file a claim and got an appointment the same day.
Plumber did a wonderful job. Fast completion after I called in claim. Love this company!
After a month of waiting to get my kitchen sink pipes repaired and the bathroom faucet which finally had to be replaced. How is a person to feel when you have to look on you tube with your Son to figure out how to replace the whole drainage section after calling CW. Time after time asking them can they please get someone out here because we couldn’t use the sink we had to do dishes down in the basement. Each time we called we get the same scripted BS. We’re waiting for them to send the report or we’re waiting to hear how they think 🤔 caused the problem and how much time or work it is going to take ? And get this i called Tech. And their response is we sent it to them and we’re waiting... Read More
Leon Simmons was my sales representative. He was incredibly helpful and informative about the available warranty plans. At the same time, he was very professional and pleasant to speak with. A salesperson with his attitude and ability to speak to clients is a real asset to a company!
Please pass on my praises of him, he was truly remarkable!!!!
Johnelle Zarutskie
Terry of MrSmith’s Home Repair was excellent. This is the third visit we’ve had and each time he has been courteous, timely, professional and helpful. He assessed the issue and got right on it. We are very satisfied with his work and hope if we have any future issues that Terry will be the one to help us. Thank you Robert Smith of MrSmith’s Home Repair and Choice Home Warranty. God bless you. Linda Watson, DeSoto, TX
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.