Choice Home Warranty Review
1,967 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008. Their plans offer comprehensive protection against the high cost of repair or replacement of major systems and appliances in the home via two different plans. Each plan also features additional coverage for Septic Systems, Pool / Spa, Well Pump, Sump Pump, Central Vacuum, Limited Roof Leak, Second Refrigerator, and Standalone Freezers.
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1967 Customer Comments & Reviews
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My oven wasn't working so I called Choice. They responded immediately with a number to contact. The repair company was quick to come out and repair the oven.
Was very pleased with service for my refrigerator.
I was having issues with my refrigerator and dishwasher and choice had it taken care very quickly. Would definitely recommend to family and friends.
Found a leak in the basement and called to start a claim. Response time was fast but claim service was terrible. Took three weeks to get a contractor out here which was out of Choice Home Warranty's control. Contractor came out, cut into the basement wall, and found where the leak was coming from and that it had been slowly leaking for some time. Was told by the contractor that more approval would be needed and that his company would contact our warranty company. Warranty company called an hour later to inform us that it would not be covered as it had been leaking for more than 30 days. Offered us $100 for the inconvenience of the contractor cutting into the basement wall and said they... Read More
This is my first time with Choice HOME Warranty and I am very pleased with my service. The Technician that came to our home was very good at his job and he fixed our problem in no time.
Could not have been an easier process. After having one bad experience with a technician (for an unrealated issue) they had no problem letting me choose a technician that I had a great relationship in the past for this current issue. That made all the difference.
Prompt service and resolution to my issue.
I was extremely dissatisfied with the handling of my claim with Choice. They sent out one of their licensed and approved vendors to look at an issue I was having with my ac ducting. The AC specialist noticed there was a leak and it had caused some mold. Choice said they would not cover the cost to get the ducting cleaned because the unit was installed improperly. The vendor himself told me and told Choice home warranty that the unit was not installed improperly. The installation of the unit was fine. Choice decided to deny my claim based on some “guidelines” when their own licensed and approved vendor said this was common place and nothing was wrong with the installation of the... Read More
Each time I put in a request for service I am contacted within 1-2 hours, which is an amazing response time. The technicians they send out usually come within 1-2 days as well. I am very impressed with Choice HW. Prompt service is very important, and they deliver!
Excellence service, quick response and correspondence