Protectmycar.com Car Warranty Review


Rating: 8.5 / 10 (Excellent)
67 Customer Comments & Reviews - see all comments
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Protect My Car is a New York-based provider of car warranties. Established in 2005, Protect My Car boasts a range of policies that cater to all manner of applicants, including those who would not normally qualify. Regardless of chosen policy, every product offered by this company comes with rental car reimbursement and 24 hour customer service.

How is Protectmycar.com rated?

Breakdown

9/10
Coverage
8/10
Service Contract
9/10
Claims & Repairs
8/10
Reputation

Overall Rating: 8.5 / 10 (Excellent)

Protect My Car provides vehicle warranties with coverage tiers, cancellation policy, and rules regarding claims that are all pretty much standard. Unlike several of their competitors, however, Protect My Car’s liability limit is a flat rate, rather than dependent on the covered car’s specific value. This allows customers to clearly manage the details of their policies.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Protect My Car’s warranty services are divided into three tiers - Supreme, Select, and Driveline, synonymous with the standard Exclusionary, Named Component, and Powertrain, correspondingly. While this company covers many traditional items and systems, they set themselves apart with their lock-out protection and navigation system coverage, as well as a flat liability limit of $20,000.
Limit of Liability: $20,000

What does Protectmycar.com cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Key Loss / Damage Protection
  • Factory Navigational System

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only

Claims & Repairs - 8.5 / 10

At Protectmycar.com, claims for maintenance are granted only after the first 30 days and 1,000 miles. Subsequently, deductibles are posted at a flat fee of $100. Proper maintenance paperwork is also required for claims to be fully accepted at any of their large network of repair facilities.

Protectmycar.com Service Contract

Contract Details

Contract Length
36-60 months
Transferability of Warranty?
Yes

Sample Contract

Protectmycar.com provides a sample contract for potential customers on its website: Protectmycar.com Sample Contract

Service Contract - 8 / 10

Protect My Car’s contracts, which are transferrable, typically last between three and five years. Within the first 30 days, a full, money-back cancellation is possible. After the first month, cancellation is only possible if pro-rated for time and for a $50 administration fee.

Company Reputation

Company Details

Year Founded
2005
Vehicle Protection Association Member?
Number of Employees
51-200

Customer Reviews

TrustPilot Rating
7.7 out of 10
BBB Rating
A+
BBB Positive Reviews
30
BBB Neutral Reviews
1
BBB Negative Reviews
6

Reputation - 8 / 10

Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Between its 7.7 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the credentials to back up its reputation.

Contact & Additional Information


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67 Customer Comments & Reviews

Loading Reviews ...
K
Kari
Dallas, Texas
9/13/2017
I like this company alot. They have great prices and are very nice.


B
Blaine
Edison, New Jersey
9/6/2017
This is such a great company. Their price is fair and they are very professional and nice.


C
Croft
Edison, New Jersey
9/6/2017
This is a great company. Their customer service rocks. I'd recommend them for sure.


Craig C
Houston, Texas
7/26/2017
After additional review I am finding myself paying a lot more money than I anticipated in the repair of my vehicle. PMC is only paying 25% of necessary repairs. which still leaves a large balance on my vehicle repair cost. Needless to say this type of coverage is useless. I spoke to another vendor who is VPA rated and the claim is that I am getting what I am paying for which is next to nothing. In order for any company to pay 100 % coverage we would be paying more per month in premiums. All I can say is that I am looking now to cancel my agreement with this company and switch to a better one in where I know that I will not be paying more than I should be for necessary repairs to my... Read More


George J
Garden Grove, California
5/29/2017
Tried using tyem, they give you the run atoid, call problems that may lead to a breakfoennfue to a card she mileage or "poyjopes" as lreexustubg or accidental and therefore not covered ma real scam.


J
Jeff P
Oldsmar, Florida
4/15/2016
ProtectMyCar.com has been a real blessing for my family. We were driving home from my moms and my children's grandparents home late one night after having dinner and movie. My car broke down on the side of the interstate when my wife reminded me of the vehicle service contract that we have with Protect My Car. I called into the roadside assistance toll free number to see if they could get a tow truck out to get us picked up. The tow truck arrived in 25 minutes, hooked our car up, and brought my children, wife and I home.


M
Mark C
Clearwater, Florida
2/4/2016
ProtectMyCar.com gave me the best deal for an auto warranty. It was also very easy to make payments with them. They're very friendly and trustworthy. I haven't used them yet, but my experience is pretty good so far.



Our Partner
8.5 / 10
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  • 30-day money back guarantee
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